After seeing the other reviews, I see I am going against the current.
Delivery was about one week longer than expected, but I did get prompt replies to my emails. When it finally arrived, I too was a little confused on its functioning, but after a few YouTube searches, I was able to find and load the free cloud TV app and started watching live sports.
Now am currently experimenting with the built in Kodi app, and am finding 100's of channels and programs. My friends have seen it, and have since ordered theirs.
Bottom line, it could be a little more user-friendly, but it does work.
Bottom Line: Yes, I would recommend this to a friend