Nickie Brennan
South CarolinaMember since August 2017

Reviews (1)


    • Aug 30, 2017
    • Verified Reviewer

    L'etoile

    Buyer beware!

    I saw an ad for skin cream used by Christie Brinkley on Facebook encouraging you to get your free sample of anti-aging cream and eye cream by paying only for shipping. I read the ad in great detail several times, looking for the 14-day trial period language, and never saw anything stating that there was a trial period or that you would be enrolled in any kind of a continuing program. So I ordered the products and paid $6.92 shipping for both.

    To my surprise, a little over two weeks later my credit card was charged $98.09 for an extremely small jar of L'etoile Anti-Aging Cream and $89.29 for a 0.5 oz bottle of Illustra eye cream. I called to question these charges and requested a refund. I was told I did not cancel during the 14-day trial period and would not get a refund.

    No matter how many times I told them these products were represented as free samples with absolutely no mention of a trial period, they refused to refund my credit card. When I asked them why I still had not received the products they had charged me $187.38 for and more than a month had passed, I was curtly informed that those charges were for the products which were supposed to be "free samples!" I could not believe my ears!

    Although I have disputed these charges on my credit card, I probably will end up having to pay for this huge scam, but not before I fight them with every available internet and government tool possible!

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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