Dan OKelly
Denton, TXMember since October 2017

Reviews (1)

    • Oct 12, 2017
    • Verified Reviewer

    Hagerty Insurance

    Lack of customer service commitment

    I had a ‘51 Chevy, ‘52 Chevy, and a ‘40 Ford all insured with Hagerty, including roadside assistance.

    After leaving a car show, the ‘52 died and wouldn’t restart. We called Hagerty and not only didn’t they have a record of our roadside assistance, they had no record of our insurance! And I was holding the insurance card they sent me! Not even the supervisor could find us in the records!

    After 3 hours in nowhere under the hot sun, we got a tow at our expense. TWO WEEKS later, Hagerty found a record of us and offered a $50 gift card. They refused to do anymore even under threat of me canceling. So I did. Now I have Grundy.

    Don’t waste your time with Hagerty.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

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