Elizabeth Herrera
Olivehurst, CAMember since October 2017

Reviews (1)

    • Oct 14, 2017
    • Verified Reviewer

    Smile Generation

    Worst experience ever

    DO NOT use this company!

    I have had the worst experience with this company. Not only is the dental office that is part of the ‘Smiles Generation Family’ horrible, but they also DO NOT warranty the products they charge an arm and a leg for, the customer service is horrible.

    I had implants in my lower jaw done, and within 6 months the left one fell out. Not one person I have spoken with cared. I also paid for an upper plate, and that broke within 4 months.

    Because I’m disputing the charges because of all the issues I’ve had to deal with, barely 30 days past due the turned me into the credit bureaus, and it dropped my credit score by almost 100 points. The only time I’ve had a late payment ever.

    I was first told not to pay until the issues were resolved. Because I did what the customer service rep told me to do, it caused me to fall one month behind.

    I would never refer or recommend Smiles Generation to anyone. Nothing but a scam for them and the dental offices they work with.

    Also if I could give them -5 stars I would.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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