Journalene Garcia
Journalene Garcia
ColoradoMember since November 2017

Reviews (1)


    • Nov 7, 2017
    • Verified Reviewer

    Dollar Shave Club

    Liars

    I was a member for almost a year and in the first few months they were great, and the razor and blades are great. My complaint is customer service and getting treated like a fellow human, not a nobody.

    My last order did not come to my locked mailbox, so I contacted them and was told they would reship and they were sorry. So this was all good, but then two weeks later and again no razors. I emailed the gentlemen, his name was David. But anyways, then almost a week went by and no response, like I did not matter. So then I contacted them over their chat and got the order canceled and was told "sorry, David had been out of the office," but really like they did not care I was a customer and was unhappy.

    It is one of the worst customer service experiences of my life, and I will never deal with them again.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review

Showing 1-1 of 1