I was a member for almost a year and in the first few months they were great, and the razor and blades are great. My complaint is customer service and getting treated like a fellow human, not a nobody.
My last order did not come to my locked mailbox, so I contacted them and was told they would reship and they were sorry. So this was all good, but then two weeks later and again no razors. I emailed the gentlemen, his name was David. But anyways, then almost a week went by and no response, like I did not matter. So then I contacted them over their chat and got the order canceled and was told "sorry, David had been out of the office," but really like they did not care I was a customer and was unhappy.
It is one of the worst customer service experiences of my life, and I will never deal with them again.
Bottom Line: No, I would not recommend this to a friend
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