Santa Cruz, CAMember since December 2017

Reviews (1)

    • Dec 7, 2017
    • Verified Reviewer


    Hulu only works with IOS 10 or higher

    Overall Experience:

    Suddenly this morning, Hulu crashes on my iPad and iPhone. I do a "live chat" with tech support and, after trying all kinds of things that don't work, they think "maybe" the problem is my IOS (9.3.5). I call on the phone and am told they no longer support any IOS older than IOS 10 and suggest I talk to Apple. I think this is the tail wagging the dog.

    My suggestions:

    - Give advance warning IN EVERY ACCOUNT when you are going to discontinue serving an operating system.

    - Hulu was already serving my operating system, continue to do so. This equipment is not that old.

    - Remember you are a SERVICE industry and not the only game in town. Netflix, Amazon, and all the network apps still work fine on my devices.

    I canceled my account. I can watch these same shows on the apps provided FREE by each network. It's a bit less convenient, but it's FREE.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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