Haley O
Orlando, FLMember since December 2017

Reviews (1)

    • Dec 15, 2017
    • Verified Reviewer


    Pet torn CCL after left in Rover care

    Our experience was terrible! We left my 5-month-old puppy with a sitter who was perfectly fine when we left. We picked him up and he had a limp! Their company has an insurance policy for pets that are injured, so we took our dog to the vet to be checked out. He had a torn CCL that was due to a trauma from the sitter's care. Rover refused to cover any expenses of a $4,000 specialty surgery on my poor puppy.

    I will never use them again. Make sure you look at their terms and agreement before you leave your puppy! Their insurance doesn’t cover hardly any injury that may occur in a pet sitters care and they look for any way where they don’t have to cover it.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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