Stacey Scannell
Madison, WIMember since January 2018

Reviews (1)

    • Feb 1, 2018
    • Verified Reviewer

    Sleep Styler

    Worst product and service!

    Overall Experience:

    I purchased this item after seeing it on Shark Tank and paid $46 for it in March 2017. I didn't receive the item until the end of June 2017. I was very busy with my business in the summer and didn't get to try it until August of 2017. At which time it made me look like a drowned rat. IT DOES NOT WORK. I tried it several different ways, and it is just trash.

    Anyway, so I reach out to them to return it. I have to pay shipping to send it back to them, but they will refund me when it returns. Lame, but fine. So I get around to shipping it back October 2017. I check my credit card statement in January 2018 to see if they ever refunded me and they hadn't!

    So, I reach out to them and they give me the run around ("we can't find you or your order"), so I gave them all the order confirmations I had. "What was the address we shipped too?" So I gave them that (this was like 10 emails BTW). "What was the tracking back to us?" So I send them tracking with proof it was delivered. Then they tell me they cannot refund me because it's too late now.

    THEY have the product. I paid for shipping being told I would get refunded when it was returned. They completely lied to me, and then tried to play me off by ignoring me, and giving me the run around about not being able to find me in the system. Obviously, just lies to try to get me to forget about it.

    Now I see all these terrible reviews online, and you can find it for like $10 because it's a garbage product. That's probably why you cannot review it on Facebook.

    Shame on them for their terrible products and treatment of customers.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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