Pugnatius P
Otis Orchards, WAMember since February 2018

Reviews (1)


    • Feb 8, 2018
    • Verified Reviewer

    Rover.com

    Bank shut off my card

    I am a professional pet sitter and house sitter. I officially joined Rover (or try to officially join) because I thought I will get more clients as I don't have as many where I'm at now compared to say California or other places where I've lived and worked.

    Their background check is a runaround. You don't really see it up front when you pay the $25. Rover doesn't tell you that your application will be incomplete without a copy of your driver license. The uploading process is another problem. You might try it on different devices but the photo that you upload was never officially processed, and you just don't know.

    When you go to call and check, they have another maze of a phone system, and you can't reach anybody. What they say is there will be another 5-day delay to process your application. The representatives at my financial institution shut off my card because I couldn't verify if Rover still had my credit card information saved, and they believed it to be scammy.

    As a sitter, be aware the once you upload photos of yourself and certain information, you cannot delete them. You also can't cancel your account, and you have to send an email asking to deactivate it. They have an 888 number on Rover, but it's the same maze.

    Rover.com makes it appear there's a lot of clients in a city, absolutely. But the whole background check thing is a real problem, and personally, I would not proceed with this sort of situation again. Best thing is for a sitter is to market your own self although it may be more time consuming, and get out by word of mouth to your friends and so on down the line. Rover might be cute for the first glance, but the truth is it is a big let-down.

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

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