Eric Wilson
Columbia, SCMember since March 2018

Reviews (1)


    • Mar 27, 2018
    • Verified Reviewer

    Air by crazybaby

    Crazybaby Air: poor product, HORRIBLE support

    I bought these from a Brookstone at the airport while traveling so couldn’t return to the store.

    The right earbud drops CONSTANTLY. Every 10-15 seconds it drops and then after about 10-15 minutes it completely stops working and I have to put it back into the charger, turn off the Bluetooth, and start the process all over again.

    There is NO phone number for customer support at crazybaby anywhere. Not in the packaging, not on the website, nowhere. They work hard to stay away from you.

    Crazybaby tells you to email them for support, but they never follow up. I’ve emailed them eight, yes that’s EIGHT, times and received nothing but an auto-generated email each time.

    After two weeks I have filed a dispute on the charge with AMEX. SAVE YOURSELF and don’t by any crazybaby product. Total trash product and horrible customer support!

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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