I just purchased three of these litter boxes and followed all of the directions up to and including three inches of Fresh Step clumping litter. Everything was great until my 6-month-old kitties needed to “go.” This morning all three boxes had been used, and they were easily cleaned as they claimed that they would. My problem is that there was an enormous amount of litter all around the boxes (at least one cup per box). It was a pain to have to clean all the mess up!
I have ordered some containers ($43) worth so I can set the boxes inside (they are 13” tall) in hopes that the problem will be solved. If this doesn’t work, I will have to get a refund as I cannot deal with the litter cleanups. I am 73 years young and cannot deal with this problem as much as I love the CLEANOUT process. They need to improve their design on the sides depths to at least nine inches! I don’t know of a cat yet that couldn’t handle the additional depth. It might cost a little more but it would be a better design and would eliminate the scattered litter problem!
Bottom Line: No, I would not recommend this to a friend