Calgary, Alberta, CanadaMember since April 2018

Reviews (1)

    • Apr 11, 2018
    • Verified Reviewer


    Do not recommend

    As soon as I entered my child’s Apple ID and password, she received a notification, and she changed it, and this makes this account ineffective. It also does not show the history of text messages, it only goes back a very limited time and does not show messages which have been deleted. A waste of money. It doesn’t do what is advertised. I should have read the other reviews first before purchasing.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Apr 23, 2018

      Company Response from Gryffin Media

      Greetings Dwayne,

      We certainly understand your frustration as the Apple iCloud lockout issue has impaired our monitoring services that help parents keep their kids safe. The iCloud lockout issue affects some but not all of our users and sorry it affected you.

      We’ve been able to resolve for many parents and would appreciate the opportunity to see if we can for you. Please call our customer support team to help resolve (800)245-8598 or email at support@teensafe.com, as they may be able to get it working for you.

      Again, we understand your frustration and are working on a workaround to the changes Apple made to their software that has affected all monitoring software companies.

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