CaliforniaMember since December 2015

Reviews (1)

    • Dec 15, 2015
    • Verified Reviewer

    Metromile Insurance

    MetroMile cuts prices so they can cut corners

    Overall Experience:

    The insurance company acts like it's a work friendly, ride-share, and technologically friendly insurance, as well as revolutionary.

    That's not true.

    I had problems with this company from the start, but I stayed with them anyway. Once I finally did have an accident, and the other driver was found at fault, I thought that my insurance company, on my behalf, would find a way for the other insurance company to pay for my car to get fixed.

    Well, MetroMile said since I was on my way to work during my drive, that I wasn't covered by MetroMile, but whether I was covered or not, if I'm not at fault, then the other insurance company for the at fault driver should pay for my damages. MetroMile, left me with a totaled car, and changed my policy the very next day, as well as charged me. I'm so confused and now I have a messed up car, and an insurance company that I'm paying just because of the law that states I need insurance, but not because the insurance company is reliable.

    Bottom line, the insurance company isn't reliable, and the State Farm insurance agent told me that MetroMile might not have the best coverage, and because I was a struggling college student, and thought it was a cheaper option, I went with MetroMile. However, I've learned that MetroMile cuts prices so they can cut corners.

    Bottom Line: Yes, I would recommend this to a friend

    29 people found it helpful

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