Jill P.
Portland, ORMember since May 2018

Reviews (1)

    • May 29, 2018
    • Verified Reviewer

    Lash Serum & Brow Serum Plus

    Be aware

    The worst bait-and-switch company I have ever encountered. There customer service department is a joke. They refuse to escalate issues and say "there is nothing we can do." I had to call three times and spoke to the same agent, Al, each time and got nowhere.

    I returned the product and they guaranteed the funds would be returned to me within 7-10 business days. After 10 days and not receiving this said payment, I followed up and promised it had already been mailed out. This was a bold face lie. Twelve business days later, I received an email stating the check had been mailed out and would arrive in 3-5 business days. I'm still waiting on said check.

    Very unethical business practices. Beware of this company!

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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