Angel N.
San Antonio, TXMember since July 2018

Reviews (1)


    • Jul 15, 2018
    • Verified Reviewer

    rateGenius

    Stay away

    It seemed legit until they start hitting you with fees at the end after you providing all your info. They asked for $1200.00! Just go with a regular lender if you can and save yourself the hassle.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Comments (1) Link to this Review
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    • Aug 22, 2018

      Julia G., PR/Content Manager

      Angel, thank you for your feedback. Because we always strive to provide our customers with excellent service and communication, we are disappointed to hear that your experience with us was anything less than perfect. rateGenius does not charge any fees, and without researching the specifics of your account, it's hard to say specifically what that $1,200 refers to.

      However, it's likely that either the new lender requested a down payment, or it could be that you expressed interested in one of our optional service contracts of GAP protection products (both are easily removable from the documents). We hope that we were able to clarify things for you, and we apologize for any inconvenience, stress, or confusion that this may have caused. We thank you again for your feedback, and we hope to have the opportunity to work with you again in the future.

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