After a flat tire, we called for help and fully identified ourselves and verified the necessary account information. Then more questions, which tire is flat, how many miles on the car, what is your account number (three times we were asked for an account number), how many miles per day do you drive, what is your current location (asked twice), and then were asked if we were at another location because the phone number did not match the location we gave. I finally hung up and changed it myself. I got home and canceled and joined AAA.
AAA gets right to it, no blathering baloney questions over and over.
It was a disgrace, like we're calling in a phony flat tire.
Bottom Line: No, I would not recommend this to a friend
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