I have had two units and am now waiting for a new base which I have to pay the shipping. Rich mode gives 10 to 11 oz instead of 8.8 oz. Mug size gives 17 oz instead of 14 oz. No cup or travel mug is big enough as it constantly over brews. The second unit also has the problem of the Clean Cycle light coming on all the time no matter how much you clean it. I would recommend purchasing a coffee maker from a store where it can be returned, and from a manufacturer that stands behind their product.
Bottom Line: No, I would not recommend this to a friend