Nicole G.
Ontario, CanadaMember since January 2019

Reviews (1)


    • Jan 12, 2019
    • Verified Reviewer

    MindInsole

    Still waiting for my purchase to arrive

    I would love to share my view on this product if/or when I receive it?

    I ordered my insoles (3 pairs) back in November 2018, payment was taken out of my credit card on November 18, 2018.

    I have not yet received my order or heard from anyone. I have tried contacting them and was unable to because it was a wrong number. (False advertisement? Maybe.) I am sending you the number that appears on my statement. I am very disappointed, I was hoping to have these before or shortly after Christmas. I have not yet seen or heard anything.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Comments (2) Link to this Review
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    • Jan 13, 2019

      Maricel B.,

      Hi Nicole. We are sorry to hear about this feedback. We would like to assure you that the customer service team is here to help. Please check your inbox because we have sent you an email to the email address you have used when you ordered. We hope to hear back from you and straighten things out. Thank you!

    • Jan 17, 2019

      Carmen H.

      I placed an order in September of 2018 and canceled it because I got tired of waiting. I requested a refund and in November they sent me the order, which I refused at delivery and I'm still waiting for my refund. It's already January 2019. This is the order no. 34087940. I've never had such a bad experience.

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