The repairman sent out to fix the washer, said he needed parts will order. The repairman never comes back. American Home Shield sends another repairman, he says the washer now is completely broken, initial repairman did not know what he was doing. Another month to offer a replacement or cash out amount. The replacement offered the cheapest available, now have to prove cost of machine destroyed by the American Home Shield repairman. Offered cash out for comparable washer, but will refuse to reimburse because I bought a new washer dryer set and they don't know the individual cost of washer. I am still trying to get cash out amount, it has been over three months. The torture never ends, waste of money!
Bottom Line: No, I would not recommend this to a friend