Robert G.
Tazewell, VAMember since January 2019

Reviews (1)


    • Jan 21, 2019
    • Verified Reviewer

    Auction.com

    Use your own lawyer.

    Overall Experience:

    I could write a very long complaint about Auction.com, there were so many things that went wrong but let me just cut this short. The auction process was not bad. We had a good look at the property before Aucton.com got involved and we knew what we were willing to pay. So at the near close of the auction, we began to bit. We were the only bidder and were led to the reserve price, which was about half the tax value. We won! Within minutes we were contacted and asked to file out some online paperwork and basically told we really needed to use their escrow company. We were told we would get free title insurance if we did, so that is what we did. That was the Big Mistake. Too many problems to even go over on here. We had our own local attorney review everything and were happy we did.

    Bottom line, don't use their escrow company for closing, just get someone local to handle the closing and pay the coordination fee. Oh, and that free title insurance, they tried to say they never offered it, but we held them to it. Even after we had paid for the house, it took them a week to send us the code to the lock box to get in, and the code was still wrong. The final straw was it took about six weeks to get the deed. Yes, get you a deal at Auction.com, but get your own closing attorney.

    Bottom Line: Yes, I would recommend this to a friend

    25 people found it helpful

    Link to this Review
    • Jan 22, 2019

      Company Response from Auction.com

      Hi Robert. Thank you for your review. We are glad you were able to win the property, but we are sorry to hear you had difficulties at closing. Reviews like yours help us to learn and improve. If you would like to share more, please send us an email to connect@auction.com.


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