VehicleHistory.com Reviews

About VehicleHistory.com

Based out of Wilmington, DE, VehicleHistory.com is an online service that allows you to efficiently pull a vehicle’s history using only the VIN. According to the company’s website, “getting a vehicle history report has never been so easy.”

VehicleHistory.com is not listed with the Better Business Bureau, though their sister company (MyPropertyReports.com) has a D- rating, which is based on 10 closed complaints over the past three years. Regarding VehicleHistory.com specifically, online reviews appear to be mixed, with the most common complaints citing excessive advertisements during the checkout process, and the fact that the $1 report option will provide you with very little information.

How VehicleHistory.com Works

According to VehicleHistory.com, the company was founded in order to provide users with an efficient, inexpensive method of obtaining information about a used vehicle they’re thinking about purchasing. All you need to do is enter the vehicle’s VIN, and you’ll immediately gain access to over 28 million records, all pulled in minutes from the National Motor Vehicle Title Information System (NMTVIS).

VehicleHistory.com claims to differentiate itself from the competition by charging much less than many of the more popular vehicles records providers (more about this below). However, when we attempted to order a “Premium” report (which may include accidents, salvage history, flood damage, and more), the service did not work. We re-attempted several times over the course of the day, only to repeatedly encounter the same error.

VehicleHistory.com Pricing & Refund Policy

For a basic report, VehicleHistory.com will charge you $1 per search. However, while this may sound like a fantastic deal—especially when similar services can cost as much as $40—keep in mind that the report will be very basic (e.g. just the owner’s name). If you want additional information, such as title/owner history, any reported floods/accidents, etc., you’ll have to pay more.

For commercial users, VehicleHistory.com also offers a volume discount of $9.99 per month ($119.40 annually), for up to 25 searches per month.

If you’re new to VehicleHistory.com, keep in mind that during the checkout process, you might get “tricked” into signing up for a full account (e.g. 25 searches per month), and charged the subsequent $9.99. This can occur because the process is riddled with advertisements, and the website isn’t very upfront with the fact that signing up will result in automatic charges.

While no specifics are provided regarding refunds, the VehicleHistory.com website claims to make the process simple and easy, and will be honored if you’re dissatisfied for any reason. Simply call the company at 855-482-6465 to begin the process.

Pros:

• Check a vehicle’s history for as little as $1.
• Service claims to be fast and easy to use.
• 24/7 customer service for any problems you may encounter.

Cons:

• $1 report contains very little information, and you’ll need to pay more for additional data.
• Website does not appear to be professionally made, and features numerous “dead ends,” and even a non-functioning purchasing system.
• The most common online complaints cite excessive advertisements during the checkout process, and the fact that the $1 report option will provide you with very little information (though the company appears to respond to customer complaints in a very timely manner).
• Also, be sure to pay close attention to the checkout process, so that you’re not automatically enrolled in the 25 monthly searches, and billed accordingly.
• Sister company (MyPropertyReports.com) holds a D- rating with the Better Business Bureau.