Read 16 Vessyl Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  16
Bottom Line: 0% would recommend it to a friend
Showing 12-16 of 16
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  • 7 out 7 people found this review helpful

    Refund Offer is Fake - Never Comes

    So when they delayed the thing AGAIN to the end of 2017 I decided I'd had enough and I asked for a refund on both of my pre-orders (my free water only cups had never come.)

    They said "Sure."

    30 days later... nothing. So I send them a chaser and they say "It's being processed."

    2 months after that (so 3 months after I actually asked for the refund), still nothing. So I send another email saying "Enough. There is no excuse for this, a refund on a credit card takes mere moments. Do it in a week or I will kick off proceedings with my credit card company or a lawyer."

    That email they didn't even bother replying to.

    Basically I think once they announced a delay of ANOTHER 18 months so many people asked for a refund that they will be broke if they actually provide them.

    They are effectively a scam. Whether by initial intent or not, who can say. But at this point, the distinguishing features between this and a definitive scam are nothing at all.

    Don't go anywhere near this. (And why isn't 0 stars an option?)

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Fraud

    • France,
    • Jul 19, 2016
    • Verified Reviewer

    Delay after delay, then requested a refund which they confirmed but never gave. Stay away from these criminals.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Not Pleased

    I ordered the Vessyl 14 months ago, but haven't been able to check the status of my order for the past four months because their website has been down for that long. I feel that I've been scammed.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    SCAM

    • Tennessee,
    • Nov 29, 2015
    • Verified Reviewer

    This company is a scam. I was an early backer and got nothing. They promised a free version of the new cup that does very little shipped to apple stores and never shipped to us again as they promised. This company gives crowdfunded startups a bad name. This company is a 100% scam. They also now remove any negative message from there Facebook page and blocked people from posting on timeline. LOL SHADY COMPANY. I back 1-2 companies a month on crowdfunding sites and this is first scam I have ever been a part of.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Bad Customer Service

    I pre-ordered 2 Vessyls back in Feb 2015. I did not know this was an investment. I thought it was a preorder because they said it was a pre-order and that the product would be released in the summer. I received an email a month later that basically stated the product was still in development, but that they were close to shipping in Q3. Fine.

    Delay after setback after reiteration after recalibration, last month they informed me that it was still being perfected, but they offered me a complimentary cup that measures water. It is a cool cup, but the tradeoff is that if you accept this nice gift of a cup that measures water, then you lose your right to a refund. Well today, after stupidly agreeing to this because they are a start up and I feel for them, they send me an email that my kindness has been rewarded with a back order on their high tech cup that measures water. Unbelievable!

    Don't go near these guys. They are unscrupulous. I ordered 2. What an idiot I am.

    Bottom Line: No, I would not recommend this to a friend

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