Viviscal

Viviscal

Overall Rating

1.8

23 Customer Reviews

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Summary

Viviscal Hair Supplements allegedly helps restore your thinning hair if you take them daily for three to six months. Results are possible for those with subtle hair thinning and loss and not effective for those who other underlying causes of their hair loss.

Pros

  • Clinically proven effective for slowing hair loss and speeding hair growth
  • Discounts available when ordered on a subscription basis

Cons

  • May cost about $1.50 per day
  • Must be taken long term for results
  • Results may reverse if you stop taking it
  • Some users experienced side effects
  • Results may be subtle

Customer Reviews

1.8 Stars out of 23 Reviews
5 Star:13% 4 Star:8% 3 Star:0% 2 Star:4% 1 Star:73%
22% Recommend This Product
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Posted on Jan 5, 2018

Don't buy Viviscal on their website

By Brenda, Illinois, Verified Reviewer

I ordered on Viviscal.com. You have to do auto-pay to get each product for $39.99 for three months. Plus, I had a first-time customer discount. When I ordered it, I had all sorts of charges on my account and ended up getting charged $129. Not at all what I authorized during checkout. It's cheaper to buy somewhere else without committing to a program.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 82 People Have Voted

Posted on Jan 14, 2018

Total scam

By Robin D., Chicago, IL, Verified Reviewer

I thought I was being charged once for the package I received. I was charged three times. Totally unclear marketing. Total ripoff. Total scam. I am shocked at how they advertise this. I am not a stupid person, but this was totally sketchy.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 93 People Have Voted

Posted on Feb 7, 2018

It’s a scam

By Nedra Williams, Chicago, IL, Verified Reviewer

Viviscal is a scam! Do not order this product and please don't give them your banking information!

I canceled my order in December, and they have continued to debit my account every month. I filed a claim with the BBB. And also, their customer service department sucks! They sent me a canceled confirmation email, however, they are still debiting my account every month.

Don't do it, you'll be sorry! And the product upset my stomach too!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 105 People Have Voted

Posted on Jun 4, 2018

The worst customer service EVER!

By L A., New York City, NY, Verified Reviewer

Do not order from this company. When a friend of mine looked at the list of ingredients, she declared them fraudulent.

I cancelled my order immediately. I was told that a return envelope had been sent twice, but I never got it. I asked for a refund for all of my hassle and was refused.

Do NOT order from this company. The absolute worst company I have ever dealt with.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 78 People Have Voted

Posted on Jul 23, 2018

Zero results

By Heather S., Raleigh, NC, Verified Reviewer

While I did not experience weight gain, acne or any other negative side-effects, I also experienced zero results here. I tried it for three months, but also tried some Rogaine at the same time and when my hair loss slowed to almost nil, I was uncertain whether the Rogaine or Viviscal was doing a good job. I had hoped it was the Viviscal given all the positive reviews and no side effects for me vs. the Rogaine, which isn't great for me because it builds up on my scalp/hair making them feel crunchy since I only wash my hair every 5-7 days.

Since Viviscal recommends trying the product for up to 6 months to get results, I did so. I tried a 6-month supply of twice daily Viviscal that took me closer to 7 and 1/2 months to finish because I'd forget to take two pills some days. Result? The Viviscal did nothing/zero/zilch/nada. I am outside the 90-day return period so I cannot get any credit.

Don't waste your time and money much less get your hopes up!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 67 People Have Voted

Posted on Aug 20, 2018

Don't buy

By Donna T., Michigan, Verified Reviewer

I ordered this product directly from the company, and they billed me $65.00 They sent me a package that I did not order and then put me in their auto-subscribe program. I called them to return the products and cancel all future shipments. They told me that they did all their returns by US mail, so I had to wait for the return label, which was another 7-10 business days. I had to return the package and of course, no credit until they received the package. To add insult to injury, they proceeded to bill me $40 for their auto-subscribe program, while I have absolutely nothing in my hands and over $100 of my money in their hands. I called again and guess what. I was told that I had to wait another 7-10 business days before they would credit my account, as they had just received the return package.

In today's online marketing, almost everyone offers return labels by email or a link to print it, so that these returns are seamless and credits are often issued with the proof of shipment such as a tracking number. How does Viviscal think they can do this to their customers? It's beyond me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 95 People Have Voted

Posted on Jan 17, 2019

Do not order from the website

By N R., Orange County, CA, Verified Reviewer

If you want to try this, buy it at Walgreens or any other authorized retailer. Do NOT order from their website. They have very confusing and "scammy" billing policies. I was confused as to why I was being charged $49 all the time, and my credit card had changed, and instead of canceling my account, they continued to bill me and then sent me to collections. I called them twice to pay on whatever I owed (which was a whopping $70) and get it all figured out and they kept saying they'd "let upper management know" but nothing happened. HORRIBLE. They are purposely confusing you so they can hook you for auto-renews that are hard to cancel and then do nothing to solve your problem when you call them.

I'm usually really good about stuff like this too. My credit score is over 800, I have no debt. I'm not some idiot and they still managed to confuse me and screw me over. I had very little results too. Better off just taking a multivitamin. Such a bad experience with them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 99 People Have Voted

Posted on Jun 5, 2019

Do not purchase this product.

By Lisa J., Gulf Breeze, FL, Verified Reviewer

I ordered this product. $159.00. With the agreement to pay 2 more payments after the product was received. This was months ago. I never received the product. I called numerous times, basically being told, sorry. It was shipped. I canceled my card so the next two payments would not come out. They then turned me over to collections. So, I paid $159.00 for something I never received. The company didn’t care, they just wanted the money for a product I never received. Do not buy this product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 30 People Have Voted

Posted on Jun 17, 2019

Scammy product and bad customer service

By Luke R., Saskatchewan, Canada, Verified Reviewer

Bought this product three months ago. When it arrived I follow the directions on the package to a tee. The product did not work. Not only that - when you buy a product they automatically put you on a membership that you cannot manage via their online website and they don't even tell you so they ended up charging me another $180 for their tablets. When I called them to tell them that I do not want the product they told me that they can only refund me now if I ship the product back to them at my own expense and refused to do anything.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on Aug 26, 2019

Fraud and misrepresentation of process guarantee

By Marie M., Detroit, MI, Verified Reviewer

The infomercial said $30 or $40 for a month to try it. So I thought I'd try it. Shortly after my order, they billed me again for another $127.00 approximately.

Oh, I remember what the rep told me when I called the first time I called, he said "you qualify for a 90-day supply, then a month later I received a bill for the $127. Long story short, I called to return it because I don't want to take this tablet every day and I didn't really see the value. You can go and buy a good Omega 3 and some other vitamins or supplements for a lot less without subscribing to a subscription that hits your bank card and gets their info wrong. I tried to return it and they said they would mail me a label. I was waiting and waiting and waiting, no label came. I repeated this 3 times, called them, they said they would send a return label to return the product and I would not be charged any further. I was waiting for a label that never came. On my 3rd request for a label, I asked them to email it to me, same thing, I never got an e-mailed label, checked my spam box. I told the customer service rep the 3rd time if I didn't receive a return label as promised I would call my bank card and dispute their charges, and so I had to do that. Four months later they sent me to collections. I am now calling and calling the customer service number again to get them to do what they promised. Oh, a supervisor returned my call 3 days later, of course, it went to my voicemail, I am not available to take calls all day waiting on them. That had no results other than she took it off collections and asked for my credit card to charge it again - no way. So another call to customer service, by now they owe me for my time and aggravation, ridiculous waste of time.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on Jan 4, 2020

Scam

By Summer B., Los Angeles, CA, Verified Reviewer

Began Viviscal with one order. Never received my third box. Called to cancel as my dermatologist advised me "don't waste your money". The rep that I canceled with supposedly closed my account. Five months later I get a call from what I thought was a Viviscal representative, until I asked at the end of the call why I wasn't aware I owed money until 5 months after I canceled my "membership" when he told me it was an outside billing agency calling. Phoned Viviscal to have someone tell me they shipped my second auto-renewed order, which ONE, I never asked for and TWO, never received! And 5 months later I owe you money? So frustrating companies like this prey on hard-working people that are LOSING THEIR HAIR DUE TO STRESS. SHAME ON YOU. Will be disputing and reporting to BBB.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted
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