Please do not purchase this product! I’m warning you as a consumer that purchased this item because I saw a similar article and thought it would be great. When I received it I tried it out and it is not at all what it appears to be. You cannot use any map app. You have to use their platform and it falls far below what most prefer to use. It doesn’t come close to Google Maps, Waze, etc. Plus, it is very hard to see and doesn’t serve the purpose of making it easier to follow.
I returned the product within the 30-day guideline listed on their site for returns. I packaged it up and sent it back. They never refunded my purchase. When I reached out to them, they told me it was purchased during a "Holiday Sale" and is not eligible for a refund! Absurd! It never said that anywhere on the site about the product. Plus, the price was exactly the same as it is now. So the "sale" is completely false as well. I tried multiple times and kept getting the same response. I’m out about $40 but I have learned NEVER to deal with this company ever again. Others should learn and not make the same mistake I did. I’ve never been treated this way by a company for something that was not damaged and properly returned within the time frame. STAY AWAY.
Here’s the reply I received after I complained about the first response:
Thanks for reaching back to us!
We are so sorry for the inconvenience, but this is already mentioned on our site FAQs that the holiday sale devices are not eligible for the return, so we are unable to arrange a return for you.
I am happy to answer any questions you may have for us via email, but if you would like to talk to one of our representatives you can contact us by phone at (925)-854-1766.
Please let me know if there is anything else I can assist you with!
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Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend