I purchased on the premise of faster cook times, especially not to use big oven. At first fine. But cook times never improved. Foods still took the same as regular oven times.
I used the oven practically 2-3 times daily. Then, one day, I went to turn it on and heard a "pop", followed by a quick burst of smoke from the dial. Smelled like burnt electrical. I freaked out as it could be a fire hazard. I called their CS and was asked to send it back. I packed carefully and UPS'd back. They promised to resolve.
Got the runaround for over 22 days. If one cannot have patience, then their CS will upset them. I waited 5 days after verified received and couldn't get a straight answer. This dept, that dept, silliness. After the 3 week wait, they finally told me they were going to take apart the oven to validate my complaint.
They said no such problem of the dial and blatantly accused me of how much "burn marks" from inside. Well, I cooked a lot of foods that splattered and did best to clean per instructions. But again promised resolve.
Now it's been over 2 years. I called back twice after waiting about 14 weeks each time. Total runaround still. I had given up calling because it had been almost nine months.
Now I see many complaints about such a lousy oven and bad CS. Now that I've read all of this has finally made me realize nothing likely to happen.
Bottom Line: No, I would not recommend this to a friend