About Xhose Pro Extreme

Invented by Michael Berardi, the DAP Xhose Pro Extreme is an upgraded version of the original 2-in-1 hose, which is claimed to feature a new, custom formulated inner hose, crush resistant brass fittings, stronger and thicker exterior webbing, a patent pending stabilizer collar for strain relief, and leak-resistant connections. All of this while remaining lightweight, kink-free, and pressure tested up to 350PSI.

Just like the previous version, the Xhose Pro Extreme’s unique design prevents it from twisting, tangling, or kinking as it expands and contracts with water, making it easy to take out, use, and then put away for storage. Because of this, the Xhose Pro Extreme is claimed to hold 7 US patents, along with even more international ones.

You may have decided not to order the original, but are seriously considering the upgraded Xhose Pro Extreme. Or, perhaps you did buy the first Xhose (more about this in a moment) and were dissatisfied with its performance.

In either case, is the Xhose Pro Extreme the garden hose for you, or is it a cheap gimmick intent on stealing your money?

First, let’s address customer feedback about the original.

What Are Customers Saying about the Original Xhose?

Here at HighYa, 36 readers provided their feedback about the original Xhose and gave it an average rating of 1.1 stars. This was mostly due to complaints of poor quality; primarily that Xhose’s inner tube split or the brass coupler disconnected after only a few uses (often well past the return period) due to normal water pressure.

On the upside, several readers mentioned that their original Xhose was simple and easy to use when it worked (however short this may have been), and that it expanded and contracted as expected.

These original Xhose complaints—and the low ratings that came with them—were similar elsewhere online, including Amazon, Home Depot, and more.

With this in mind, has Xhose Pro Extreme’s manufacturer stepped up to the plate and addressed these issues, or is it just more of the same?

How Does Xhose Pro Extreme Compare with the Original?

Ultimately, it seems like the manufacturer listened to the most common customer complaints about the original, and has (at least claimed to) address these in the Xhose Pro Extreme.

This includes a new type of inner hose to prevent splitting, a leak-resistant brass coupler, and thicker exterior webbing to also prevent splitting by protecting the tube underneath. The company also claims to have added a stabilizer collar for less strain on your hand, which doesn’t appear to have been a common complaint, but certainly seems nice to have.

The company also claims that Xhose Pro Extreme is pressure tested (otherwise known as burst pressure) up to 350PSI. Compared to the competition, this measurement seems to fall in the middle of the pack, so it’s important to keep in mind that you can generally find more pressure-resistant hoses that the Pro Extreme, assuming this is your most important criteria.

Speaking of which, when it comes to expandable garden hoses, are there options other than the Xhose Pro Extreme?

The Expandable Hose Marketplace

Type the phrase “expandable hose” into the search engine of your choice, and you’ll quickly find that there are perhaps hundreds of products similar to the Xhose Pro Extreme.

On top of this, many of these options are priced lower than the Pro Extreme, and several even come with much better online customer reputations. In fact, expandable hoses are so popular that you might be able to find options at retailers near you, which could save you some money on S&H charges (more about this in the Pricing section).

Before we get to Xhose Pro Extreme’s price though, who makes the expandable hose?

The Company Behind Xhose Pro Extreme

Xhose Pro Extreme is manufactured by National Express Online, a fast-rising company within the “As Seen on TV” industry who also makes the original Xhose, Sobakwa Cloud Pillow, and more.

As a company, National Express Online held a B rating with the Better Business Bureau, based on 137 closed complaints (as of 8/12/15). There, the most common complaints appeared to revolve around poor quality products, difficulty processing refunds/exchanges, and poor customer service.

Now, let’s talk money.

Xhose Pro Extreme Pricing & Refund Policy

Xhose Pro Extreme is available in three different lengths:

  • 25’ Xhose Pro Extreme: $29.95 plus $8.95 S&H
  • 50’ Xhose Pro Extreme: $49.95 plus $9.95 S&H
  • 75’ Xhose Pro Extreme: $69.95 plus $10.95 S&H

At checkout, you can also purchase a second Xhose Pro Extreme for an additional $8.95, $9.95, or $10.95 S&H charge, respectively.

All Pro Extremes come with a 90-day refund policy, less S&H charges. If you choose one of the BOGO options above, this means you could lose $20+ in S&H charges, plus whatever it will cost you to send the expandable hoses back to the manufacturer.

In order to process a refund, you’ll need to contact customer service at 203-852-0024.

Does Xhose Pro Extreme Outperform the Original?

As such a new product, it’s difficult to say whether or not the upgraded Xhose Pro Extreme will address some of the most common complaints about the original, while still retaining all of the positive aspects. However, keep in mind that if you do decide to give Xhose Pro Extreme a try, you stand to lose a pretty penny in non-refundable S&H charges.

With this said, it’s definitely refreshing to see that the company is actively working on addressing many of the flaws inherent in the original Xhose.

Have you used the new Xhose Pro Extreme? If so, is it better than the original, or just more of the same? Tell the world about it by writing a review below!


Read 26 Xhose Pro Extreme Customer Reviews and Complaints

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Average Consumer Rating: 1.2
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 1 1 star:  24
Bottom Line: 4% would recommend it to a friend
Showing 1-11 of 26
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  • Leaky hose

    • British Columbia, Canada,
    • Oct 13, 2019
    • Verified Reviewer

    The hose was terrible and leaked like crazy right after we bought it for $150 and we are unable to get our money back. We purchased it at Showcase two years ago and it started leaking last year and this year it was spraying all over the place so badly that we have to get rid of it. Customer service was of absolutely no help. Very disappointed...

    Bottom Line: No, I would not recommend this to a friend

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  • Xhose

    • Canton, OH,
    • Aug 22, 2019
    • Verified Reviewer

    I purchased the original, performed great but didn't last very long. I filled out their form, sent back the ends and received new hoses. The newer hoses had a different and stronger cover. I have been using for three years and haven't had a problem until today when one of the hoses started to bulge. When I think back to using hose reels and heavy hoses this is an excellent product, especially for us older people that don't want to carry or pull around a heavy hose.

    Bottom Line: Yes, I would recommend this to a friend

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  • Very disappointed in the hoses

    • Washington,
    • Aug 13, 2019
    • Verified Reviewer

    I purchased two black 50-foot hoses and one blue 25-foot hose. I have not used the shorter hose, however, both of the 50-foot hoses leak near where the hose is connected to the brass fittings on the female end of the hoses. This is after using them twice and with very minimal water pressure on them.

    Bottom Line: No, I would not recommend this to a friend

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  • Shrinks

    • Portage la Prairie, Manitoba, Canada,
    • Aug 8, 2019
    • Verified Reviewer

    The hose does expand when you have water running into it but as soon as you release the valve to use the water the hose shrinks back to its shortest length and there doesn't seem to be any way to stop it. So my 25-foot hose is only about a 10-foot hose while I'm using it. Not much good at all.

    Bottom Line: No, I would not recommend this to a friend

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  • Crap

    • Moncton, New Brunswick, Canada,
    • Jul 30, 2019
    • Verified Reviewer

    It bought Xhose Pro 100 ft at Home Depot in Moncton, it never lasted 2 seasons, got 2 holes in it. The same thing with neighbor, paid $ 89.98. Tried getting in touch with company, all I get is "try a different number." It is pure junk.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Xhose Pro lifetime guarantee is not

    • Alabama,
    • Jul 19, 2019
    • Verified Reviewer

    On a minimum of three occasions, I have followed the manufacture's instructions to return a leaking Xhose Pro for replacement by paying S&H only ($10.95 for 75-foot hose).

    However, when I returned a hose in early June, it was returned, unopened, stamped "return to sender refused". It appears that not only is there a dependability issue with Xhose, but the lifetime warranty is no longer valid.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Rubbish, never buy again

    • Derby, England,
    • Jul 14, 2019
    • Verified Reviewer

    I've had many Xhose over the years, every one has broken in less than a year. I've been lucky they have just replaced them, but not this time, had enough of this hose money back, will never buy again, you are wasting your money.

    Bottom Line: No, I would not recommend this to a friend

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  • DO NOT BUY

    • Montreal, Quebec, Canada,
    • Jul 11, 2019
    • Verified Reviewer

    Lasted about 1 month of minimal use - total waste of money and time - INSULTING garbage product.

    Unfortunately, I did not keep the 90-day guarantee paper because I never imagined that a hose would only last 30 days.

    DO NOT BUY.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not accurate

    • Reynoldsburg, OH,
    • Mar 27, 2019
    • Verified Reviewer

    I got the Xhose pro 50' long. Expanded it, only measured 31'. So misleading and fraudulent. I would NEVER purchase again. I would never recommend to a friend, neighbor, or speak highly of this fraudulent product...

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    They lie all the way

    • Illinois,
    • Jul 18, 2018
    • Verified Reviewer

    The box says it's a 50-foot hose and after days of using it, it is "maybe" 35 feet.

    What liars - I would never recommend this hose to anyone who needs a 40-foot hose.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Don't purchase

    • Edmonton, Alberta, Canada,
    • Jul 15, 2018
    • Verified Reviewer

    I purchased an XHose Pro 100ft, used it for a less than a year, and just this spring tube in the inside split. During winter, I store it in the house. Then when called the manufacturer said it had to be purchased within the year but I was told it was a lifetime guarantee for manufacturing defects. Well, if the inner hose (the expandable part) stops doing its job or splits, I don't understand how it is not covered.

    Bottom Line: No, I would not recommend this to a friend

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