• 61 Customer Reviews
  • 39% Recommend This Company
2.6 out of 5
5 star: 36% 4 star: 3% 3 star: 1% 2 star: 1% 1 star: 57%

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  • Absolutely horrible experience

    One of, if not the worst, company I have ever had the displeasure of working with. Thankfully I have 35 years of real estate experience, and the realtor I used was able to navigate and tolerate their incompetence. It cost me $10,000.00 in legal fees and almost a year of time to make this deal become a reality. Buyers beware!

    Bottom Line: No, I would not recommend this to a friend

  • I think it's a scam

    • By M G.,
    • New Jersey,
    • Feb 15, 2019
    • Verified Reviewer

    I don't think they are legit because I bid on a house and with 4 hours left on the auction it just disappeared. And I think it's really odd that they used to have really terrible reviews but the newer ones are all stellar.

    Bottom Line: No, I would not recommend this to a friend

  • Worst company ever

    • By Nichole M.,
    • Wilmington, DE,
    • Jun 1, 2018
    • Verified Reviewer

    I used them to try and save the commission on my house. What they offer is crazy, who is going to be a buyer and pay a 5% fee on top of the house? I thought it sounded crazy, but I tried it.

    No luck! The guy they set me up with David Edward's was terrible. Apparently, he only works business hours, LOL. Monday-Friday, 9-5. What? He's a real estate agent. Most agents work non-business hours. He wasn't very attentive to text messages at all. I had to hold my own open house; he had a planned trip, which was fine, but told me someone else would do it.

    Finally, after three days, I text him and volunteered to do it myself since I hadn't heard from him. The following week I decided to call it quits and use my friend to list my home the traditional way. I texted him on Friday, no response all weekend. I heard back from him on Tuesday around 11, only because I texted him again. That's when he started talking about business hours and got nasty with me.

    The woman who was supposed to be my go-to person who works for Xome refused to call me back, her name was Dawn. You can't actually call the place either, you have to leave a message. They should have a 24-hour customer service line since they are selling homes. David also told me I would be on an auction site, which never happened. I was never listed on there. The company sucks. Look elsewhere.

    Bottom Line: No, I would not recommend this to a friend

  • Scam

    • By Vasyl F.,
    • New York,
    • Jun 11, 2018
    • Verified Reviewer

    I won an apartment in their auction but it aspeared to be a scam. Also, they have a rule that allows the owner to make bids. This way they control the price. Stay away from any property listed there.

    Bottom Line: No, I would not recommend this to a friend

  • Beware, beware

    • By Josie S.,
    • Orchard Park, NY,
    • Aug 31, 2018
    • Verified Reviewer

    I bid on a home 20 seconds before the bidding ended. It appeared that I would have won the bid, except that Xome.com added ten more minutes to the bidding so that they could outbid me! Very unprofessional!

    Bottom Line: No, I would not recommend this to a friend

  • Seller Beware!

    • By Willem S.,
    • Springfield, MO,
    • Sep 12, 2018
    • Verified Reviewer

    Unless your house is a total dump, stay clear of these Xome people. I listed with them because I fell for their lies of no commission. Rather than paying the standard 3% to a listing realtor, I ended up paying not only the full 5%, but even the buyer's closing costs. Perhaps in an auction, someone would be willing to pay the 5% commission, but that would only be because they would buy the place at a greatly discounted price in the first place.

    I give them a one-star rating only because I cannot give them a zero. I cannot say it enough - SELLER BEWARE! Even if the sales price seems reasonable, the closing costs you'll end up paying for both yourself and the buyer will bring your proceeds far below that which you would get through a standard realtor. Stay clear of Xome! You'll be glad you did!

    Bottom Line: No, I would not recommend this to a friend

  • A joke auction website

    • By Gary C.,
    • Columbus, OH,
    • Sep 19, 2018
    • Verified Reviewer

    The Xome is not a real auction site. They allow the lister to set a reserve price AND have the power to reject a winning bid. I have been following a list that has been auctioned more than three times. Each time after the winner won the bid, on the second day, the property was listed again. Apparently, the lister won the bid every time! Don't waste your time; it is just a trap.

    Bottom Line: No, I would not recommend this to a friend

  • Disappointing with service

    • By Donna H.,
    • Kansas,
    • Aug 1, 2018
    • Verified Reviewer

    I had been working with a realtor (non-local to the area) in regards to a property. After a lengthy time in getting to view (as it was over an hour to the property), I moved forward on getting the pre-approval as I was told auction dates were STARTING on the 24th of July. After contacting the realtor several times regarding several questions, I was told the auction ENDED at 2 on the 24th. There simply wasn't time to get that before. My banks hurried and I did get approval on the 26th, which would have enabled me to bid. I did my diligence as a consumer to make sure I had my information available and on time with the errant information I received.

    When contacting Xome, I was unable to get any information except to say they would contact an asset manager but would not give me any additional information or work to rectify the situation.

    Bottom Line: No, I would not recommend this to a friend

  • Agents are incompetent

    • By Alan G.,
    • Sebastian, FL,
    • Aug 11, 2018
    • Verified Reviewer

    For almost a month trying to get my properties listed, we went through two agents that didn't get back to us as they said they would.

    You're better off selling yourself; we are very dissatisfied with all this time waiting for nothing.

    Bottom Line: No, I would not recommend this to a friend

  • So far so good

    • By Leo Nordine,
    • Redondo Beach, CA,
    • May 9, 2016
    • Verified Reviewer

    I just came across this thread kind of by accident and feel compelled to comment. I've been a broker for 29 years and have sold over 5000 properties, including about 30 through XOME. Any agent will gladly give a referral fee for a good listing or buyer that closes, it's done all the time. The site could be a little more intuitive, but so far I've had nothing but good experiences with the people I've dealt with.

    Bottom Line: Yes, I would recommend this to a friend

  • Great company! Got my home sold!

    Great company! I was trying to sell my home for sale by owner and gave up. Too many tire kickers. Xome.com assigned me to an amazing agent who got it sold for me fast and painlessly. I would definitely use them, again. I didn't pay any fees or commissions which made it even better.

    Bottom Line: Yes, I would recommend this to a friend

  • My experience was positive

    I see a lot of bad reviews for Xome, and I don’t understand why. I bought my house off their auction, and I didn’t have any problems. It did cost me $2000 to bid, but that’s earnest money that you would pay to bid on any auction house period and to be expected.

    Xome was very prompt with our paperwork, and they were happy to assist us when we needed it. I think they did an excellent job and I’m very pleased with them. The only thing I didn’t like is that I was told it was a one time only bid, so I started with my best offer, but that was because the realtor told us that and had nothing to do with Xome whatsoever.

    I LOVE our house, we still bought it at an incredible deal, and Xome made it easy.

    Bottom Line: Yes, I would recommend this to a friend

  • Great customer service!

    • By Austin H.,
    • Bakersfield, CA,
    • Dec 4, 2018
    • Verified Reviewer

    Xome has been excellent to work with! They are very responsive and are always there to help. I've been pleased with everyone who I have had the pleasure of dealing with, and the customer service has been terrific! People should check out Xome and use the platform. It is a great opportunity for buyers and sellers!

    Bottom Line: Yes, I would recommend this to a friend

  • Great experience!

    • By Donna Baker,
    • Newman Lake, WA,
    • May 21, 2018
    • Verified Reviewer

    Xome helped us buy and sell a home. They provided excellent customer service and saved us money on both selling and buying. We did run into some problems at the beginning of the buying process, but Xome stepped up to the plate and solved our issues immediately. I would definitely recommend their services.

    Bottom Line: Yes, I would recommend this to a friend

  • Realtor

    • By Kevin O.,
    • Florida,
    • Nov 17, 2018
    • Verified Reviewer

    Xome had been a nice opportunity to gain exposure and market share (and make a few dollars at the same time). Following their specific guidelines and working hard for my clients has done me well.

    Bottom Line: Yes, I would recommend this to a friend

  • Leary of shenanigans

    • By Harry T.,
    • Hawaii,
    • Jan 20, 2020
    • Verified Reviewer

    We're looking to bid on a house in Hawaii - listed on Xome.com at $174K. Put a pre-auction bid at $295K, was rejected, then $300K - also rejected. So I'm not sure why this happened. Now going to wait for the auction. Also - whenever I read "reviews" and one half is condemning the company, and other half is effusive in praise, my shenanigans alert goes to red.

    Bottom Line: No, I would not recommend this to a friend

  • How to increase your gross commission income

    • By Noah H.,
    • Las Vegas, NV,
    • Sep 25, 2018
    • Verified Reviewer

    Xome.com has been a great tool for our team. It has helped us increase our business and our gross commission income. I highly recommend working with Larry and his team if you’re looking to increase your bottom line.

    Bottom Line: Yes, I would recommend this to a friend

  • Vision of the future!

    • By William R.,
    • Florida,
    • Sep 25, 2018
    • Verified Reviewer

    As we already know, real estate is an ever-changing industry, and if you don’t adapt to those changes soon, you will become obsolete. Xome is at the leading edge of this industry changes, always innovating in adapting to the ups and downs of this market.

    With Xome, I have the opportunity to work all sides of the transaction - buyer, regular seller, FSBOS, short sale, REO.

    And yes, you have to work. Yes, you have to sharpen your skills! But that’s the best part! Only the best agents in the industry will stay with Xome and rise to the top!

    Now I look forward to changes because I know with Xome we will be ahead of the curve. I can honestly say we will be partners for life.

    Put your "Xome Glasses" on and see the future!

    Bottom Line: Yes, I would recommend this to a friend

  • I love Xome!

    • By Sebastian S.,
    • Los Angeles, CA,
    • Sep 25, 2018
    • Verified Reviewer

    I love the Xome team. They are one of the few companies out there that actually care us about us brokers/agents. I am getting countless opportunities to grow my business. They are creating new options for how to list, market and sell real estate. On top of that, they are all a great group of people.

    Bottom Line: Yes, I would recommend this to a friend

  • Amazing

    • By Hilary M.,
    • Chino, CA,
    • Sep 26, 2018
    • Verified Reviewer

    Working with Larry and Xome is amazing. It has allowed me to be creative in my business and offer options and new ideas to my clients. I am grateful to have a partnership with them and would definitely recommend their products.

    Bottom Line: Yes, I would recommend this to a friend

  • Partner for life!

    • By Amber C.,
    • Houston, TX,
    • Oct 6, 2018
    • Verified Reviewer

    I have been a Xome Broker partner for years now. Began working with them helping to sell distressed assets. The innovative and forward thinking team at Xome are constantly creating programs and products to enhance the selling and buying experience for consumers and to provide a steady stream of business to their real estate partners. Through their programs such as the Super Seller Package, we have turned the way commissions are traditionally paid on its head, saving sellers thousands! In fact, I just closed a property with them last week where we were the highest sales price per square foot ever sold in that neighborhood!

    Bottom Line: Yes, I would recommend this to a friend

  • Awesome company to work with

    I have been working with Xome for a few years now, and it has been an amazing experience. They managed to successfully incorporate and work with agents on REO, Short Sales, Super Seller, and the Purchase Program. Looking ahead of the wave always. Great people and staff, always helping you succeed.


    Bottom Line: Yes, I would recommend this to a friend

  • Awesome business partner

    • By Sharon B.,
    • McKinney, TX,
    • Oct 10, 2018
    • Verified Reviewer

    I recently closed on my first two transactions with Xome. They referred a seller to me and after selling their home, I helped them buy a new home. That's two transactions I would not have had last month.

    Xome was a great business partner as they provided the necessary tools and documents up front, assisted when needed, always took my phone calls and answered emails. Oh yeah, their staff is not only helpful, they're friendly. Of course I had to share my commission with Xome, but I do that with anyone that refers clients to me.

    Overall, it was a painless transaction. My clients loved the ability to save on the commission when selling and receiving help with closing cost on their purchase. Sign me up for the next one!

    Bottom Line: Yes, I would recommend this to a friend

  • Xome is awesome!

    • By Suneet A.,
    • Sacramento, CA,
    • Oct 14, 2018
    • Verified Reviewer

    I've partnered up wit Xome for about 1.5 years. Their product and service are awesome. Xome has helped me get quite a bit more business at the bottom of the sales funnel, which is typically the hardest to get!

    Bottom Line: Yes, I would recommend this to a friend

  • Great company to work

    • By Ali Y.,
    • Orlando, FL,
    • Oct 14, 2018
    • Verified Reviewer

    I am a real estate broker, located in Orlando, Florida and I have been working with Xome for the last 5 months, listing their REO properties in Orlando and Central Florida area. I was introduced to Xome a couple of years back thru NRBA and stayed in touch with them and attended every event they held in Orlando and Central Florida area the last couple of years. I have had the pleasure of meeting and conversing with Jen Pramac, Larry White, and other Xome staff members and whom I find to be very professional, knowledgeable and pleasant to work with. I have recently started listing their REOs thanks to Jen Premac and Larry White since June, and I enjoyed meeting and working with every staff member I communicated with via email or phone. The asset managers are also pleasant to work with and are very responsive and helpful to emails, calls, and concerns, and they answer emails and calls promptly.

    I am very impressed and pleased with the services they provide, and I greatly appreciate the opportunity I have been given to work with them, and I hope to continue for many more years to come. I will highly recommend them to my peers who want to grow their business, and I also share the different selling programs they offer to our clients, be it buyers and/or sellers.

    Aside from Auction, Xome has great programs for both sellers and buyers, and I highly recommend them. For more information, please contact their customer service and speak to an associate located in your area directly to get you more information.

    Thank you Xome for the opportunity to be of your service and look forward to continuing to work with you and building together a long-lasting business relationship.

    Bottom Line: Yes, I would recommend this to a friend

  • Amazing experience

    • By Jason T.,
    • Yorba Linda, CA,
    • Oct 15, 2018
    • Verified Reviewer

    I have sold numerous standard listings through the auction platform at Xome.com. Each listing achieved a high net sales price for my sellers. My aggressive marketing combined with Xome’s platform created a bidding frenzy which drove the price through the roof. Not only did we get record-breaking sales prices, we also sold the homes in less time than our competition. I highly recommend Xome for anyone looking to sell their home quickly and for top value.

    Bottom Line: Yes, I would recommend this to a friend

  • Great company and products

    • By Ivan S.,
    • Miami, FL,
    • Oct 19, 2018
    • Verified Reviewer

    We have been working with Xome for a few years and it has been great, from their staff support, the different programs available to help buyer and sellers and many leads generated and converted. I highly recommended being part of the Xome network.

    Bottom Line: Yes, I would recommend this to a friend

Showing 28-54 of 61

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