What is Zap Pro?

By HighYa Research Team
Published on: Jan 5, 2017

Compared to surface cleaners, Zap Pro is a professional-strength restorer that promises to eliminate almost any stain from porcelain, fiberglass, tile, grout, and real metals like brass, copper, chrome, and cast iron.

Just spray Zap Pro on any of these surfaces and let it sit. The manufacturer claims it will penetrate and disintegrate all stains, even those below the surface.

Like what? Rust, hard water, lime scale, calcium deposits, scum, tarnish, and years of filth stand no match, according to the company. Its non-abrasive formula will even kill pathogenic bacteria and leave behind a fresh wintergreen scent.

Whether you plan to use Zap Pro on cloudy glass shower doors, doorknobs or other antique hardware, copper cookware—or even your barbecue, RV, boat, pool, or Jacuzzi—will it deliver on its promises? Is it “like a remodel in a bottle”?

Or, should you consider some of the competition? Are there any health concerns with these kinds of products? Let’s start answering your questions by taking a look at the basics; price and reputation.

How Much Does Zap Pro Cost?

The Zap Pro System, which includes one spray bottle (no size indication or how long you can expect it to last) and coarse Zap Pads, will cost you $9.99 plus $5.99 S&H.

During checkout, you can add tank and bowl cleaner for another $5.99 fee.

If you take advantage of the second offer, keep in mind that the 60-day refund policy is less S&H (even if the bottle is empty). In this scenario, you’d lose more money in shipping than you’d get back as a refund—plus whatever it would cost to send the product back to the company.

With this said, Tristar Products’ customer support department can be reached at 973-287-5131.

Pro tip: The point of any ASOTV product is to make it to store shelves, so you might be able to find Zap Pro at local retailers like Bed Bath & Beyond. We also found it available on Amazon.com, although at a meaningfully higher price.

Are Customers Pleased With Zap Pro’s Performance?

Speaking of which, the original Zap! formula had an average rating of 2.8 stars on Amazon, based on 117 reviews.

While many claimed to have experienced outstanding results, the most common complaint was that Zap! didn’t work anywhere near as well as the manufacturer claimed. Many specifically claimed it’s no better than any other run-of-the-mill shower cleaner.

Other common complaints related to high price and less-than-stellar customer service.

Does this mean you’ll experience any of the same with Zap Pro? There’s simply no way to know without giving it a try, but we think it’s always important to factor customer feedback into your buying decision.

Who Manufactures Zap Pro? What Can We Learn From Customer Feedback for Their Other Products?

Tristar Products is the second largest name in the ASOTV industry, having been in business for decades. In this time, they’ve produced many massive hits, recent examples including the Copper Wear line, Power AirFryer XL, and Clear TV.

Like most ASOTV products, Tristar’s products tend to come with 2-star average ratings here on HighYa.

Based on their overall sales volume, thousands of customers seem pleased with their Tristar purchases. However, common complaints claim that their products didn’t work as well as advertised and/or didn’t feature high quality, as well as less-than-stellar customer service experiences.

Again, we’re not saying this is what you’ll experience with Zap Pro. We’re simply here to provide you with a complete overview of the situation.

Now, what about Zap Pro’s competition? Will their formulas work as well? Are they priced competitively?

How Does Zap Pro’s Formula Compare to Other Multi-Surface Cleaners?

While 1) we didn’t test Zap Pro firsthand, 2) there weren’t any ingredients listed on the product’s website, and 2) we can’t know if it contains the exact same formulation, one Amazon Q&A answer noted that the original Zap’s active ingredient is diluted muriatic acid (also known as hydrochloric acid).

The NIH tells us that hydrochloric acid has many uses, including in fertilizers and dyes, as well as within the textile and rubber industries.

According to their Household Products Database, the NIH reports hydrochloric acid is also commonly used in popular bathroom cleaners like Zep, Vani-Sol, Lime-A-Way, Lysol, and Febreeze—nearly all of them toilet bowl cleaners.

Here, the concentration of hydrochloric acid can range between seven and 40 percent.

During our research, we didn’t encounter many other hydrochloric acid-based sprays promoted as tile or grout cleaners (of any concentration), although you can purchase large quantities of undiluted muriatic acid—which can be very dangerous—at home improvement retailers.

The theory is that it can be diluted and used in large spaces for commercial cleaning.

Even in its diluted form, professionals recommend using muriatic/hydrochloric acid-based cleaners in well-ventilated areas, since the vapors can irritate the respiratory tract. Hydrochloric acid can also irritate the skin and should be flushed immediately if it comes into contact with eyes.

Given these concerns, Zap Pro—or any other muriatic acid-based cleaner shouldn’t be used around small children or pets.

How Much Value Will Zap Pro Provide?

If you take a look at locally available, national-brand bathroom, tile, and grout sprays, you can expect to pay somewhere between $5 and $15 for 25 oz or more of the product.

Comparatively, including shipping and handling, you’ll pay a minimum of $14.98 to get your hands on an unknown-sized bottle of Zap Pro. And if you’re dissatisfied, you’ll lose $7+ in the refund process and after shipping it back to the manufacturer.

Finally, the muriatic acid used as Zap Pro’s active ingredient doesn’t seem to be popular in consumer cleaning products, with the exception of toilet bowl cleaners, which leads us to believe that it might not exactly meet the definition of a “remodel in a bottle.”

Where does all of this leave you? If it were our money (after all, we're consumers too!), we think it would be more time and cost-effective to explore local shower, tile, and grout cleaners before placing an order for Zap Pro.

What did you decide? If you ordered Zap Pro, did it clean as well—and in as many different areas—as the commercial made it seem? Do you think it delivered better value than the competition, based on its higher price?

Whatever you experienced, give us all the details in your review below!

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