About Ziladerm Cream

By HighYa Staff
Published on: Nov 22, 2017

Ziladerm is an anti-aging serum that claims to offer a wide variety of benefits for the skin, from brightening its appearance to reinforcing its firmness and radiance while reducing signs of fine lines and wrinkles in the process. The product claims this all adds up to visibly younger-looking skin, promising to achieve these results without surgeries, injections, or any other, more conventional anti-aging procedures.

If you’re wondering how this product can provide such impressive-sounding results, you aren’t alone. One of Ziladerm’s main claims is that it can deliver an essential protein to the skin that is responsible for protecting its youthful look. This substance is known as collagen, and in the following section, we’ll take a deeper look at it.

Understanding Collagen’s Role in Retaining Your Youthful Glow

According to the product’s website, collagen makes up 75 percent of our skin. WebMD confirms this, going on to assert that it forms a barrier of sorts in the skin, blocking out unwanted impurities and guarding against the formation of those dreaded fine lines and wrinkles.

Unfortunately, as we age, our bodies slowly begin to lose the ability to replenish its own stores of the vital protein, which may explain why skin blemishes and wrinkles seem to be so prevalent with age. Ziladerm claims to pick up where the body leaves off, delivering whole collagen molecules in its topical formula to provide all of the benefits described above. Is this really what you can expect, however?

As is often the case in the world of medical science, the truth is not quite so straightforward. On his blog Molecular Matters, Dr. Michael Edmonds explains that a collagen molecule is larger than a water molecule, which our skin does a good job of blocking out in most cases. How, then, could it be expected to absorb a whole collagen molecule topically?

In 1988, a clinical study was carried out that reinforces this view, concluding that collagen was unable to be topically absorbed by the skin. The researched added that even if fragmented or whole molecules could somehow be incorporated, there’s no evidence supporting the idea that they could actually form new fibers in its structure, or strengthen existing ones.

Ziladerm Ingredients & Potential Side Effects

On the product’s website, we aren’t shown which ingredients are present in its formula, so we reached out to customer service to clarify. They pointed us to an alternative product website which listed that Ziladerm included the following ingredients:

  • Water
  • Isopropyl
  • Cetearyl Alcohol
  • Cetyl Alcohol
  • Glycerin
  • Stearyl Alcohol
  • Glyceryl Stearate
  • PEG-100 Stearate
  • Dimethicone
  • Peptides
  • Palmitoyl Tripeptide-1
  • Palmitoyl Tetrapeptide-7
  • Ceramide NP
  • Ceramide AP
  • Ceramide EOP
  • Sodium Hyaluronate
  • Phytosphingosine
  • Vitamin A Palmitate
  • Vitamin E Acetate
  • Rosmarinus Officinalis (Rosemary) Leaf Extract
  • Melissa Officinalis Leaf Extract
  • Butylene Glycol
  • Xanthan Gum
  • Polysorbate 20
  • Sodium Lauroyl Lactylate
  • Cholesterol
  • Ceteareth-20
  • Carbomer
  • Disodium EDTA
  • Phenoxyethanol
  • Potassium Sorbate
  • Sodium Benzoate
  • Triethanolamine

When you remove the emollients, surfactants, emulsifiers, thickeners, anti-foaming & hydrating agents, preservatives, and conditioners, you’re essentially left with a few different ceramides, vitamin E, and vitamin A (retinol). What do authoritative sources such as WebMD, the Mayo Clinic, and Examine.com have to say about the potential anti-aging benefits of these ingredients?

In the case of ceramides, these oily substances have been shown in various studies such as this one and this one to improve hydration in the skin, where they can already be found naturally. As for vitamin E, WebMD mentions that it has proven to be effective for decreasing the effects of sun exposure (wrinkles, fine lines, blemishes, etc) when applied topically.

Finally, we arrive at retinol. Perhaps one of the most popular anti-aging ingredients, retinoids work by triggering skin cells to fall away and die, making way for the newer skin underneath to grow. In this way, it can be viewed as an effective exfoliator. WebMD elaborates by stating that when topically applied, retinoids can slow the breakdown of collagen, thickening the deeper layers of skin where wrinkles first form.

Though we were provided a full list of ingredients, we were not given any information on what specific concentration amounts were used with Ziladerm. Without this information, it can be extremely difficult to accurately evaluate how effective you can expect a product to be on your skin.

This is especially relevant for retinol, as how much of the substance is concentrated in the formula can directly affect how it behaves on the skin. In fact, many prescription retinol products contain up to 100 times as much of the substance as over-the-counter options, according to WebMD.

The Mayo Clinic puts it bluntly: “With nonprescription wrinkle creams, your results, if any, are limited and usually short-lived because these creams contain less of the active ingredients than do prescription creams.”

Ziladerm Pricing & Returns

As of this writing, Ziladerm was only available on the product’s main website online. In addition, it is currently sold exclusively as a free trial, meaning that you’ll be required to pay $4.95 for shipping and handling to get a full month’s supply of the serum. The terms state, however, that this also marks the start of your 14-day trial window. Once this period is over, you’ll be charged the full price of $89.69 and automatically enrolled in the company’s autoship program.

This means that you’ll continue to be billed this amount monthly for a new bottle of Ziladerm until you contact customer service at 1-844-736-7763. As for the return policy, it’s stated that all orders have a 30-day money back guarantee attached to them, less any P&H fees, though the product must be in unopened condition. You’ll also be required to pay for return shipping. To initiate a return, you’ll need to reach out to customer service at the number listed above.

Buying an Anti-Aging Cream Like Ziladerm

If you’ve made it this far, you’ve likely encountered other anti-aging creams online and are wondering which one is most deserving of your time and hard-earned money. At Highya, we’ve seen claims similar to the ones made by Ziladerm before. In fact, we’ve even reported on several products that utilize the exact same sales language, imagery, and pricing structures as well, including Healthy Soft Skin, ENVYRX, and Derma Devine.

Many of these products don’t even disclose their ingredients, which is one major area where Ziladerm differs from the pack. One of the key issues with these types of products is that the FDA does not require anything deemed a “supplement” to back up any claims with clinical evidence. This has led to many brands promising the world while providing little in the way of tangible proof that their product can deliver.

Keeping this all in mind, when searching for an effective anti-aging product, consider the following:

  • Ingredients (and their concentrations) are key. As mentioned in the above sections, knowing not only what is inside a particular serum but also how much of it is used is crucial in determining how effective it may be for you. Always be on the lookout for this information, and be cautious of products that don’t provide it.
  • Avoid free trials and autoship programs whenever possible. Many of our readers have reported not knowing about these programs until after the charges start hitting their statements, as they are often buried in the terms and conditions. Always read through both this and the return policy carefully before agreeing to any purchase online.
  • When in doubt, speak with a professional. A qualified dermatologist is more often than not the best starting place when searching for an effective anti-aging treatment, as their experience with both reputable and less-than-stellar products usually translates to a better understanding of the particular issues you are facing, as well as the options out there for dealing with them.

For more actionable advice, be sure to read our Comprehensive Guide to Buying Anti-Aging Products & Avoiding Scams.

The Bottom Line: Is Ziladerm Effective for You?

Let’s cut to the chase here; can you expect Ziladerm to deliver on its claims of helping you achieve visibly younger-looking skin?

We discovered above that although the product promises to deliver whole collagen molecules to the skin, science tells us that this simply isn’t possible due to collagen’s larger molecular size. In addition, although the formula contains ingredients like retinol and vitamin E which have shown to be beneficial for the skin, customer service was unable to provide ay concentration amounts for these ingredients, even after speaking with multiple agents.

When coupled with the potentially expensive autoship program (should you decide not to cancel), as well as the restrictive return policy we’d feel hesitant to recommend making a purchase before first talking with a qualified dermatologist. By doing so, you should be able to get a top-down few of the issues you are facing, as well as the long-term treatments that have been proven to be effective for combatting them.

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16 Consumer Reviews for Ziladerm Cream

Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 1 2 star: 0 1 star:  14
Bottom Line: 13% would recommend it to a friend
Showing 1-11 of 16
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  • 7 out 7 people found this review helpful

    Scam

    • Seattle, WA,
    • Feb 13, 2018
    • Verified Reviewer

    I ordered the sample product to be charged only $4.95 for shipping and handling. The sample product arrived, however, they billed me $79 plus change. I did not see any dramatic results as indicated by their website. Do not buy this; you'll be sorry.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Hope someone sees reviews before it’s too late

    Just that, it’s a SCAM. Even if you do get through to customer service after a very long wait time you end up still spending over $40.

    The company counts on you not knowing they will charge you and not knowing that you signed up for repeat shipments.

    I’m embarrassed that I fell for a scam, but you don’t have to, stay away from this company. Any good reviews they have here are most likely from the company itself.

    Thanks and cheers!

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Scam!

    Don't waste your money like I did! They charged my card way before the 14-day trial had ended. The eye serum had an air bubble that was 2/3 of the amount. Therefore, I only had about 1/3 bottle to begin with. Oh well, didn't work anyway. When I called, I held for 20 minutes only to be greeted by a person who kept yawning. DO NOT DO IT!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Overpriced, trial offer is misleading/scam, customer service poor

    Watch out for the "trial offer." They hide the small print. If you don't return it or call in 14 days, they charge you $149.85 for the cream and eye treatment. That is in addition to the $6.95 each I was charged to have the two products sent to me. Total money wasted was $163.75. WAY overpriced for a product that dried out my skin. No noticeable difference.

    When I called customer service, the "supervisor" was condescending and refused to work with me on a return. I'm out a lot of money for something that doesn't work. Don't waste your money. Don't fall for the scam. Believe me, it's a scam. I explained that I was not satisfied with the product and they refused to let me return it. They say in 30 days you can tell a difference, but only give you 14 days to return. Big, big waste of money.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Do not buy

    • Apache Junction, AZ,
    • Feb 7, 2018
    • Verified Reviewer

    I received this product on February 3, 2018. That night when I used it, it burnt and stung when I put it on. The next morning I woke up with red swollen eyes. The redness and swelling went down by noon so I just put a teeny wee bit on my eyelids, and it burnt and stung again, and now I have blisters on my eyelids. Also, I have big red dry blotches on my face. This product is scary. I do not recommend it again.

    Staff of Ziladerm Cream,

    I have no altering motive just trying to make people aware of what this product did to me and what it could to others. Please contact me. Thank you and please do not send me any more product. I left a message by phone as well.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    No, no, no

    • Houston, TX,
    • Feb 7, 2018
    • Verified Reviewer

    Let me begin by stating that before I pressed SUBMIT on the trial offer of the eye gel/skin cream combo, I read and read to make sure I was not signing up for any auto shipments/auto billing.

    The products arrived in an envelope with absolutely no paperwork; no instructions, no disclaimer, nothing.

    I used the products according to the instructions printed on the labels and saw NO DIFFERENCE after three weeks. In fact, some places on my face were drier than they had been with other products I’d used. No problem, I thought. It’s just a trial, and I made no commitment. Wrong.

    I received another shipment unsolicited, at full price! It was only after considerable searching on the internet for the return address on the envelope that I found the distributor’s phone number and reached someone (after a 22-minute hold). I was told I should have called after 14 days and sent the unused product back. Called whom? Sent where? There was nothing in my trial shipment or on the original order form which told me that.

    Additionally, I will only get back 80% of the $79.95 and $69.95 they charged me for these products sent without consent - when they receive and process my return.

    Honestly, they are no better than anything I can get at the drug store for far less money. That’s why I did not, and would not, order again. This is a scam, ladies; a bit sophisticated, but a scam nonetheless.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 16 people found this review helpful

    Felt scammed

    I recently received my product and then a couple of days later a $70.00 charge appeared on my bank statement. I didn't realize I agreed to this charge if I did not return the product so soon after receiving it, six days. I had hardly a chance to use it. Don't most companies give you a 30-day trial? Especially on a product like this which says takes time to see results?

    I am very disappointed in their business manner. I called and canceled, and they reduced the charge to $35.00 (wow, how generous, after I already paid for the "trial" shipping). I feel scammed, like it was not a trial all along as I had very little time to try or return the product once received. Read the fine print very carefully.

    I can't comment on the product itself yet, but even if I like it, there are plenty of others out there. I'm turned off by this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 20 people found this review helpful

    Never received product

    I wanted to try out the products and gave my credit card number. I was then charged the two shipping fees, but I never received the products. Now they are charging me $150.00 for something I didn't get. I have tried many times to reach the company, and they told me to leave a message, which I did. No one has called me back.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Horrible and unprofessional

    The distribution company (I believe it is located in Arizona) is a horrible and unprofessional company to deal with! I ordered the product well over a week ago and it still says waiting shipment! I called them today and waited on the phone for a good half hour, and when customer service finally picked up they put me on hold again. The girl I spoke with clearly didn’t care about the customer! Didn’t ask any questions, didn’t even confirm my email when I told her to send me the cancelation confirmation to my email until I asked her what email address she has! Very poor service! Yet I didn’t even try the product!

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 21 people found this review helpful

    Not a free trial!

    • Nebraska,
    • Jan 22, 2018
    • Verified Reviewer

    I ordered the free trial where I just had to pay around $5 and $6 in shipping for two of their products. I read an article about how they won over all the people on Shark Tank and figured for that price I had to check it out.

    Approximately two weeks later, I notice on my credit card bill that I have an additional charge of $69.95 and $79.90 from Ziladerm! I never received an email about these additional charges or saw anything that suggests I would be charged more. You can't call it a free trial when you're then charged $150 two weeks later!

    Fortunately, I was able to get my money back through my credit card company, but this is such a scam and a terrible way of doing business. I hope the Shark Tank people retract their support/approval.

    Bottom Line: No, I would not recommend this to a friend

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    • Jan 25, 2018

      Brandy Restina

      I just wanna to say that I almost purchased this. This is a complete scam (that's what the Shark Tank people say). They have nothing to do with this. This article is a fraudulent article, the reason why I say this is because I’ve been seeing this over and over. It’s been reused by different so called products to make you think that it’s safe. Everyone needs to start doing research before they purchase these so-called magical creams. They are all scams! How is this right? Check back every other day, or week, and they will use the same article for some other cheap cream scam. I’m so annoyed that this kinda thing is allowed on here. It’s an impulse buy. They are terrible for doing this kind of scam, even if it’s for only $5.00, that’s the point, to hook you even more. I’m appalled that this keeps happening. Unreal! Do your homework people!

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  • 13 out 14 people found this review helpful

    Company will not return calls

    I can't see any difference in using this product. Also, the 14 days start at the time of order, not when you receive it. Once I received the samples to try, I only had it for two days when they charged my account for a shipment. THIS IS WRONG! I've tried calling three times to cancel shipments. You have to leave a message for them to return your call. The problem is they do not call back.

    This is a scam and a ripoff! Plus, I haven't received the product they charged me for.

    Bottom Line: No, I would not recommend this to a friend

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    • Jan 23, 2018

      Terri

      I absolutely agree with you Laura O. They tried telling me what I received was a 30-day supply so the charge was for it. That's BS when you order the sample. Also, this supposedly says all this information at bottom of the website page, maybe now they've changed it after all the complaints because it wasn't there when I ordered. Its a SCAM!

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