About Ziladerm Cream

By HighYa Staff
Published on: Nov 22, 2017

Ziladerm is an anti-aging serum that claims to offer a wide variety of benefits for the skin, from brightening its appearance to reinforcing its firmness and radiance while reducing signs of fine lines and wrinkles in the process. The product claims this all adds up to visibly younger-looking skin, promising to achieve these results without surgeries, injections, or any other, more conventional anti-aging procedures.

If you’re wondering how this product can provide such impressive-sounding results, you aren’t alone. One of Ziladerm’s main claims is that it can deliver an essential protein to the skin that is responsible for protecting its youthful look. This substance is known as collagen, and in the following section, we’ll take a deeper look at it.

Understanding Collagen’s Role in Retaining Your Youthful Glow

According to the product’s website, collagen makes up 75 percent of our skin. WebMD confirms this, going on to assert that it forms a barrier of sorts in the skin, blocking out unwanted impurities and guarding against the formation of those dreaded fine lines and wrinkles.

Unfortunately, as we age, our bodies slowly begin to lose the ability to replenish its own stores of the vital protein, which may explain why skin blemishes and wrinkles seem to be so prevalent with age. Ziladerm claims to pick up where the body leaves off, delivering whole collagen molecules in its topical formula to provide all of the benefits described above. Is this really what you can expect, however?

As is often the case in the world of medical science, the truth is not quite so straightforward. On his blog Molecular Matters, Dr. Michael Edmonds explains that a collagen molecule is larger than a water molecule, which our skin does a good job of blocking out in most cases. How, then, could it be expected to absorb a whole collagen molecule topically?

In 1988, a clinical study was carried out that reinforces this view, concluding that collagen was unable to be topically absorbed by the skin. The researched added that even if fragmented or whole molecules could somehow be incorporated, there’s no evidence supporting the idea that they could actually form new fibers in its structure, or strengthen existing ones.

Ziladerm Ingredients & Potential Side Effects

On the product’s website, we aren’t shown which ingredients are present in its formula, so we reached out to customer service to clarify. They pointed us to an alternative product website which listed that Ziladerm included the following ingredients:

  • Water
  • Isopropyl
  • Cetearyl Alcohol
  • Cetyl Alcohol
  • Glycerin
  • Stearyl Alcohol
  • Glyceryl Stearate
  • PEG-100 Stearate
  • Dimethicone
  • Peptides
  • Palmitoyl Tripeptide-1
  • Palmitoyl Tetrapeptide-7
  • Ceramide NP
  • Ceramide AP
  • Ceramide EOP
  • Sodium Hyaluronate
  • Phytosphingosine
  • Vitamin A Palmitate
  • Vitamin E Acetate
  • Rosmarinus Officinalis (Rosemary) Leaf Extract
  • Melissa Officinalis Leaf Extract
  • Butylene Glycol
  • Xanthan Gum
  • Polysorbate 20
  • Sodium Lauroyl Lactylate
  • Cholesterol
  • Ceteareth-20
  • Carbomer
  • Disodium EDTA
  • Phenoxyethanol
  • Potassium Sorbate
  • Sodium Benzoate
  • Triethanolamine

When you remove the emollients, surfactants, emulsifiers, thickeners, anti-foaming & hydrating agents, preservatives, and conditioners, you’re essentially left with a few different ceramides, vitamin E, and vitamin A (retinol). What do authoritative sources such as WebMD, the Mayo Clinic, and Examine.com have to say about the potential anti-aging benefits of these ingredients?

In the case of ceramides, these oily substances have been shown in various studies such as this one and this one to improve hydration in the skin, where they can already be found naturally. As for vitamin E, WebMD mentions that it has proven to be effective for decreasing the effects of sun exposure (wrinkles, fine lines, blemishes, etc) when applied topically.

Finally, we arrive at retinol. Perhaps one of the most popular anti-aging ingredients, retinoids work by triggering skin cells to fall away and die, making way for the newer skin underneath to grow. In this way, it can be viewed as an effective exfoliator. WebMD elaborates by stating that when topically applied, retinoids can slow the breakdown of collagen, thickening the deeper layers of skin where wrinkles first form.

Though we were provided a full list of ingredients, we were not given any information on what specific concentration amounts were used with Ziladerm. Without this information, it can be extremely difficult to accurately evaluate how effective you can expect a product to be on your skin.

This is especially relevant for retinol, as how much of the substance is concentrated in the formula can directly affect how it behaves on the skin. In fact, many prescription retinol products contain up to 100 times as much of the substance as over-the-counter options, according to WebMD.

The Mayo Clinic puts it bluntly: “With nonprescription wrinkle creams, your results, if any, are limited and usually short-lived because these creams contain less of the active ingredients than do prescription creams.”

Ziladerm Pricing & Returns

As of this writing, Ziladerm was only available on the product’s main website online. In addition, it is currently sold exclusively as a free trial, meaning that you’ll be required to pay $4.95 for shipping and handling to get a full month’s supply of the serum. The terms state, however, that this also marks the start of your 14-day trial window. Once this period is over, you’ll be charged the full price of $89.69 and automatically enrolled in the company’s autoship program.

This means that you’ll continue to be billed this amount monthly for a new bottle of Ziladerm until you contact customer service at 1-844-736-7763. As for the return policy, it’s stated that all orders have a 30-day money back guarantee attached to them, less any P&H fees, though the product must be in unopened condition. You’ll also be required to pay for return shipping. To initiate a return, you’ll need to reach out to customer service at the number listed above.

Buying an Anti-Aging Cream Like Ziladerm

If you’ve made it this far, you’ve likely encountered other anti-aging creams online and are wondering which one is most deserving of your time and hard-earned money. At Highya, we’ve seen claims similar to the ones made by Ziladerm before. In fact, we’ve even reported on several products that utilize the exact same sales language, imagery, and pricing structures as well, including Healthy Soft Skin, ENVYRX, and Derma Devine.

Many of these products don’t even disclose their ingredients, which is one major area where Ziladerm differs from the pack. One of the key issues with these types of products is that the FDA does not require anything deemed a “supplement” to back up any claims with clinical evidence. This has led to many brands promising the world while providing little in the way of tangible proof that their product can deliver.

Keeping this all in mind, when searching for an effective anti-aging product, consider the following:

  • Ingredients (and their concentrations) are key. As mentioned in the above sections, knowing not only what is inside a particular serum but also how much of it is used is crucial in determining how effective it may be for you. Always be on the lookout for this information, and be cautious of products that don’t provide it.
  • Avoid free trials and autoship programs whenever possible. Many of our readers have reported not knowing about these programs until after the charges start hitting their statements, as they are often buried in the terms and conditions. Always read through both this and the return policy carefully before agreeing to any purchase online.
  • When in doubt, speak with a professional. A qualified dermatologist is more often than not the best starting place when searching for an effective anti-aging treatment, as their experience with both reputable and less-than-stellar products usually translates to a better understanding of the particular issues you are facing, as well as the options out there for dealing with them.

For more actionable advice, be sure to read our Comprehensive Guide to Buying Anti-Aging Products & Avoiding Scams.

The Bottom Line: Is Ziladerm Effective for You?

Let’s cut to the chase here; can you expect Ziladerm to deliver on its claims of helping you achieve visibly younger-looking skin?

We discovered above that although the product promises to deliver whole collagen molecules to the skin, science tells us that this simply isn’t possible due to collagen’s larger molecular size. In addition, although the formula contains ingredients like retinol and vitamin E which have shown to be beneficial for the skin, customer service was unable to provide ay concentration amounts for these ingredients, even after speaking with multiple agents.

When coupled with the potentially expensive autoship program (should you decide not to cancel), as well as the restrictive return policy we’d feel hesitant to recommend making a purchase before first talking with a qualified dermatologist. By doing so, you should be able to get a top-down few of the issues you are facing, as well as the long-term treatments that have been proven to be effective for combatting them.

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32 Consumer Reviews for Ziladerm Cream

Average Consumer Rating: 1.2
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 1 2 star: 1 1 star:  29
Bottom Line: 6% would recommend it to a friend
Showing 1-11 of 32
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  • 1 out 1 people found this review helpful

    Scammed by Ziladerm

    • Scottsdale, AZ,
    • May 21, 2018
    • Verified Reviewer

    I received an email depicted themselves as being with my credit card company, Bank of America, offering a free trial of their face cream and eye cream. I only had to pay for shipping. I received my first shipment, assuming it was my free gift from BofA for customer appreciation. I didn't like it and gave it to a friend. I then went on vacation for two months. My credit card was paid automatically while I was gone. When I returned home, I had another shipment of Zila, and my credit card statements billing me a total of $299.70.

    I called immediately and had to speak to a supervisor who finally agreed to credit me 100% only after I threatened to dispute with BofA and contacting their local Better Business Bureau. When I contacted BofA, the had credited me with only one month, $149.85. I called back and was told that is all I was going to get. I, in fact, had only 19 days to try the first shipment and had to return it if I did not want it, or I would be signed up for monthly shipments. Not only did they depict themselves as BofA to start, I saw nothing about these terms in the original email, and no quotes as the cost of the creams.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Total scam and dangerous product

    I ordered the cream for face to try, then they tacked on the eye one. I notified them immediately but was still charged the $150. Why? Because the email they gave went to some doctor in Indiana who has been inundated with emails from angry customers. I called their number many times, but no one answered. I am ALSO out $450 for having to go to Emergency Room because the eye cream caused flashing and spots on the side of my eye. In other words, symptoms of a detached retina.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Awful. Do NOT do it!

    This stuff is terrible, and the company is totally trying to take people's money.

    It smells awful, they have terrible customer service, they trick you into signing up for a monthly shipment, and they charge outrageously.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Cream and customer service

    This cream doesn't work at all. This company just steals people's money, and if you return the product, even if wasn't opened, you get charged for it. And it takes a month to get only 80% of the actual price. And customer service is the worst because they'll tell you they don't have anything to do with it and to just deal with it.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Ziladerm scam

    This is DEFINITELY a scam. You are not buying a trial size of the product. You are buying a trial subscription to the product. If you don't return the initial cosmetics within their time frame, you will be charged $145 a month every month thereafter. Don't fall for this one - it's a BAD and GREEDY company.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Scam

    I ordered the 14-day "free" trial (you pay shipping and handling) and was not informed that unless I called to cancel within 14 days (by the way it took seven days to arrive), that they would then charge $149.85 to the credit card I used to order the trial. Which is for the 14-day "free trial." Which in the end means you pay $11.90 shipping and handling for the "free" trial, plus after 14 days an additional $149.85 for that free trial.

    All of this I happened to overlook, because they do not send an actual invoice to you with the order and use the card you used to order the free trial to pay for the free trial, totaling a whopping $161.75, and if you don't catch it, another $149.85. Customer service said it was because I "FAILED" to call and cancel. WOW.

    I plan to report them to the BBB.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Big scam!

    • Wyoming,
    • Mar 16, 2018
    • Verified Reviewer

    These people are a big scam. Like some of the other reviews, there was no invoice with product or instructions. I found out from a banker that this outfit works out of a kiosk. One order I never got, but they said there was a tracking number...unfounded. I canceled any auto orders, which I was UNAWARE OF.

    Just recently, my bank statement showed a charge of $149.95 from them. I did not order any from them. It was because I used a credit card and they must have kept it on file and would charge monthly $149.95! I called them, and they said that I would be getting the shipment, which supposedly had already shipped. Returning the product, if I ever receive it, will cost a restocking fee of $14.00 and an additional H&P fee.

    This outfit is nothing but a big scammer. The government ought to step in and bust them! They sell in the right place in the country (Arizona), with lots of sun and skin problems. The product is junk and after my wife used it several times, it went into the trash! Well, we'll see if I actually receive this shipment that wasn't ordered. Also, I called the bank and canceled the credit card as this was a fraudulent charge. The bank won't do anything at this time until we see if the product arrives and returned.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Ziladerm

    I paid the postage of $4.95 required to try this product because they claimed that Theresa Caputo endorses it. They charged me additional postage that totaled $11.

    In addition, my account was charged two more times $149.90 because it wasn't made clear that the trial was only 14 days and that by ordering the sample/trial on-line I was inadvertently signing up for auto-replenishment. When you receive their product, there is no invoice included or anything describing the terms and conditions, etc.

    Once I realized the product was not endorsed by Theresa Caputo, I decided not to use it. My intent was to return the bottles, seals still intact. I just got off the phone with them. They would charge a $30 restocking fee if I sent them back. In conclusion, they will only reimburse me $210 of the over $300 they scammed me out of. Do not fall for this scam!

    I'm rating this with one star because the system will not allow me to submit my review without it!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scam

    • Pennsylvania,
    • Mar 9, 2018
    • Verified Reviewer

    Nowhere on the trial page does it tell you that they will automatically set you up for a monthly subscription and auto renewal. It doesn't even give you a heads up until your credit card is charged and the product is shipped!

    SCAM!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    This is a scam. Don't sign up for any free trials - they aren't!

    I requested the free trial of Ziladerm Moisturizer which required me to order a 15 ml size of Ziladerm Eye Serum and pay for the shipping. This came to slightly over $11.00.

    Nowhere in the upfront ad did it say that if not canceled within 21 days that it would constitute my acceptance for them to set up an automatic membership fee ($99), including periodic automatic shipments and charges for additional products (which I didn't want and have not received but was charged for).

    After receiving a call from my Visa Card Co. regarding the initial charge plus several additional charges already made against my account, they indicated to me that this was a scam and they had received numerous complaints against this company's shady advertisement and billing practices.

    I am fighting these charges to my Visa Card from this company through the help of my Visa Customer Service Fraud Division.

    I am hopeful that this review will help others to not get caught up in the same mess I did.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Introductory offer is a scam

    • Chicago, IL,
    • Mar 1, 2018
    • Verified Reviewer

    This company is offering introductory product purchases for their eye cream and their anti-aging cream. Both products arrived, and then 14 days later, your credit card is charged for the "entire purchase," whereas the entire purchase is full-price for the two items you received at the introductory price. If you call their customer service, they will "allow you to return the product, for a $30 restocking fee" or you can take a "$110 credit" from the $140 they charge you in uplift.

    This is a SCAM. Don't buy the introductory products!

    Bottom Line: No, I would not recommend this to a friend

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