Because Market Reviews

Because Market

Overall Rating


60 Customer Reviews


Formerly known as Hexa Premium Briefs, The Because Market promises to sell their brand of men’s and women’s incontinence guards and briefs at lower prices than many national competitors.

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Customer Reviews

4.4 Stars out of 60 Reviews
5 Star:71% 4 Star:16% 3 Star:0% 2 Star:0% 1 Star:11%
87% Recommend This Company
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Posted on Nov 16, 2019


By Carol F., Kansas, Verified Reviewer

Do not buy anything from this company, it is a rip-off. Their product is very expensive and they do not listen to you and your needs. Was sent a text as to whether the product was right or no. Advised I didn't like the product expecting that they would send me something new or call me. They did neither, they sent my order for a month at a price tag of $100.27. Refused the package and have never gotten a response.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Oct 16, 2019

New customer with successful experience

By Wanda M., Arlington, TX, Verified Reviewer

I've been with Because for less than 2 months. I order the trial and tried all but one item in the trial package. I ordered the women's underwear. I received a sturdy box with 3 packages. Each package contained 20 pairs of underwear. The first package I opened worked and fit fine for me. The second package seemed to have a problem with the leg openings. One was a little too snug while the other was a bit loose. These rubbed a sore within 2 days. I emailed help@becausemarket.comwith details of my problem in the middle of the night. I had a reply the following morning. I will be switching to the pads when my next order is shipped. I notice those having a problem are using the telephone to contact them. It may be that the email allowed them to manage my issue at their convenience. It was still prompt and much less stressful than what I've read here.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Oct 1, 2019

Beware of Because Market

By Normajean K., Idaho, Verified Reviewer

Been cheated again by the Because Market. The first underwear sent was well made, worked beautifully and was inexpensive. The next shipment didn't come although they charged my debit card and I called and told them to remove my account because I needed a reliable company. The man said they would not send another shipment until I called. He lied. Got another shipment, but of a very poor quality that leaked like a sieve. Called again and was told my subscription was removed. My debit card was charged again and received another inferior product. Typical bait and switch scam. The only way to get rid of these cheating schemers was to cancel my debit card, get a new one and change my groceries, utilities, insurance, etc over to the new number. These people are the lowest of the low - taking advantage of an 85-year-old with a neurological disease.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Aug 29, 2019


By Anne F., Caldwell, ID, Verified Reviewer

I've only used the underwear, but I'm very pleased with them. They're most absorbent I've tried yet. I did try the wipes, but didn't like them. There's a problem with they're service dept though. They weren't very professional when I called them.

But as far as the underwear, they're the best I've tried yet.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jul 23, 2019

Beware of this dishonest company

By Annette P., North Carolina, Verified Reviewer

I was a subscriber for a while hoping this would be a cost-effective, reliable way to obtain products. I was very wrong. There is a poor selection of products which are grossly over priced. Amazon offers the same product at a fraction of the price with much faster and reliable delivery. Because claims "free shipping," yet charges a $25.33 monthly "handling fee." My order was due to come weeks ago. I called to ask about it and was told the order was delayed and it would be at least another week before I would receive it. They had no intention of notifying me of this. I regret that it took me so long to discover that this company is just a scam to fleece the elderly as much money as possible. Don’t fall for it. Save money as aggravation and order from Amazon.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jun 27, 2019


By Marie G., California, Verified Reviewer

Do not even try a sample. You will automatically be signed up for continuing deliveries. You will be sent the wrong product, the wrong size. You will be charged a ridiculous amount for what they send. You will NOT be able to return the product and YOU WILL NOT GET YOUR MONEY BACK. The product is third rate and overpriced. The guarantee is worthless. BEWARE. These people are NOT HONEST.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 30 People Have Voted
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