How does HighYa For Business work?
HighYa helps you collect and manage reviews and to provide customer service. A selection of our packages is structured around your various business goals. You can get started with a free account without a credit card.
How long will I have access to my free account?
There is no expiration to your free account. You may use your free account for as long as you like and upgrade or close it at any time. There are no strings attached in any of the packages.
Are there any account setup fees?
There are no startup costs for any of the packages selected. We waived all fees to make it easier for you.
Do you provide any training?
Yes. Whether through screen shares, phone calls, or emails, we will do our best to train your team on how to utilize all the features to your best benefit.
What happens to my reviews if I stop using your service?
Nothing. All customer reviews previously collected will stay. If you were already paying for a package that contains certain profile enhancement features, they would deactivate. Your profile listing page will revert to its default state.
What payment methods do you accept?
All major credit cards or PayPal are accepted.
Can I cancel my monthly subscription?
Yes, you can cancel at any time with no long term contracts or commitments. If you cancel before the end of the billing cycle, your plan will remain active until the end of the billing cycle.
Are there any long term commitments?
There are no long term commitments or contracts involved. You may cancel, downgrade, or upgrade your plans at any time.
How long does it take to get started?
Our team will work fast to get you set up and running as soon as possible. The process includes set up, onboarding and deploying. The overall setup does not take more than two business days.
Will I be able to remove reviews with a paid account?
Whether any paid or a free account, a company cannot control, modify, or remove the reviews. All customer reviews submitted are subject to the same review guidelines.