Because Market Reviews

Because Market

Overall Rating

4.4

60 Customer Reviews

Summary

Formerly known as Hexa Premium Briefs, The Because Market promises to sell their brand of men’s and women’s incontinence guards and briefs at lower prices than many national competitors.

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Customer Reviews

4.4 Stars out of 60 Reviews
5 Star:71% 4 Star:16% 3 Star:0% 2 Star:0% 1 Star:11%
87% Recommend This Company
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Posted on Jul 23, 2019

Beware of this dishonest company

By Annette P., North Carolina, Verified Reviewer

I was a subscriber for a while hoping this would be a cost-effective, reliable way to obtain products. I was very wrong. There is a poor selection of products which are grossly over priced. Amazon offers the same product at a fraction of the price with much faster and reliable delivery. Because claims "free shipping," yet charges a $25.33 monthly "handling fee." My order was due to come weeks ago. I called to ask about it and was told the order was delayed and it would be at least another week before I would receive it. They had no intention of notifying me of this. I regret that it took me so long to discover that this company is just a scam to fleece the elderly as much money as possible. Don’t fall for it. Save money as aggravation and order from Amazon.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Oct 1, 2019

Beware of Because Market

By Normajean K., Idaho, Verified Reviewer

Been cheated again by the Because Market. The first underwear sent was well made, worked beautifully and was inexpensive. The next shipment didn't come although they charged my debit card and I called and told them to remove my account because I needed a reliable company. The man said they would not send another shipment until I called. He lied. Got another shipment, but of a very poor quality that leaked like a sieve. Called again and was told my subscription was removed. My debit card was charged again and received another inferior product. Typical bait and switch scam. The only way to get rid of these cheating schemers was to cancel my debit card, get a new one and change my groceries, utilities, insurance, etc over to the new number. These people are the lowest of the low - taking advantage of an 85-year-old with a neurological disease.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Nov 16, 2019

DO NOT BUY FROM THEM

By Carol F., Kansas, Verified Reviewer

Do not buy anything from this company, it is a rip-off. Their product is very expensive and they do not listen to you and your needs. Was sent a text as to whether the product was right or no. Advised I didn't like the product expecting that they would send me something new or call me. They did neither, they sent my order for a month at a price tag of $100.27. Refused the package and have never gotten a response.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Aug 2, 2020

Bait and switch...BUYER BEWARE! Or even if you're only looking for a sample!

By Janice R., Conway, NH, Verified Reviewer

Received my free (?) sample of their product and noticed on the enclosed card "welcoming" me and that if I didn't contact them before August 3rd, that a "full box" would be shipped to me "two weeks from when" I signed up. Problem is, no mention of further shipments of their product was made during or after the quiz that they require you to take in order to receive a sample of their product! I spoke with one of their "product specialists" earlier to cancel the subscription that I was unaware I had signed up for and told him that no mention was made during or after that quiz of being "subscribed" to receive further shipments and that I had only wanted a sample, which was what had been offered. He basically lied and said that there was a notice stating that you'd be automatically subscribed if you asked for a sample...there wasn't. I even went back on their site and did their "quiz" to see if I'd missed something. I hadn't. I called my bank to see if I could dispute any further charges to my account and they told me that I could...but I will likely go through the hassle of getting another debit card in order to avoid any future problems BECAUSE of this shady company.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Even if their product is the best you can buy, I wouldn't buy from them as they're dishonest about providing all the facts when you order a sample

Helpful Review? 13 People Have Voted

Posted on Sep 21, 2020

Horrible and charges after canceling

By Dan P., West Orange, NJ, Verified Reviewer

Overall the poorest customer service ever. I canceled on September 14, 2020, they charged an order the same day!

Just cancel and avoid their poor service.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Can't cancel online

Wanted to retain

They do not listen

Helpful Review? 11 People Have Voted

Posted on Dec 28, 2020

Don't sign up for "free" samples - it's a scam

By Patricia Z., Tampa, FL, Verified Reviewer

Trying to cancel shipments, getting the run-around, might have to stop payments with the bank, which will investigate the scam.

Don't sign up for the "free" sample, might have to use underpants to soak up spills on the floor!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Quality is very poor

Underpants very bulky

Scam, too difficult to cancel, will keep trying, might have to get bank stop paying electronic payment, company already has information

Helpful Review? 7 People Have Voted
Showing 55-60 of 60

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