Bespoke Post Reviews

Bespoke Post

Overall Rating

4.4

62 Customer Reviews

Summary

Bespoke Post is a company that sells men's products including cloths, shaving kits, and accessories tailored to your preferences. Learn what customers are saying about this brand.

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Customer Reviews

4.4 Stars out of 62 Reviews
5 Star:77% 4 Star:9% 3 Star:0% 2 Star:0% 1 Star:12%
87% Recommend This Company
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Posted on Apr 13, 2019

Incredible service!

By Brian L., New York, Verified Reviewer

Hello Bespoke!

You offer a wonderful service for buying a gift for a man that already has seemingly everything! Your product is high quality and very unique! When I needed extra assistance with the website and other details I was ready for the usual delay, no response and possibly someone from a foreign country that would probably not be familiar with the website/product or be able to provide the assistance I needed. HOW WRONG I WAS! I received courteous, informative and patient answers to all of my questions. I just wanted to let you know this as I really value customer service and will definitely be doing business and referrals in the future!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Apr 17, 2019

Amazing service

By Javier F., Miami, FL, Verified Reviewer

I just want to thank the team at Bespoke for being so attentive to my needs and my orders! I picked the wrong package and they were able to fix it immediately. Very rare nowadays to find companies with such detail to there customer needs like this! Thanks again guys.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on May 2, 2019

Quality selection, thoughtful items

By Jason Y., Texas, Verified Reviewer

I have been a Bespoke Post customer for a while now, and I am always impressed by the product quality and thoughtfulness that goes into to each of their boxes. I haven't had a month go by that there wasn't something worth having in my selections.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on May 13, 2019

Solid

By Alex J., Texas, Verified Reviewer

Bespoke Post has given me a million cool things that I could buy. Additionally, they have rolled out a million products that I have, or might, buy.

I've bought 79 boxes from Bespoke Post. Perfection, every time.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jun 1, 2023

Bespoke has been a pleasant surprise…

By Greg F., Crestwood, IL, Verified Reviewer

When I first signed up I wasn’t sure what to expect. The products seem cool, but do they work? Are they cheaply made? What kind of suggested items would I be shown? These were my top questions. The first box was my choice, packaged arrived and I was happy with my choice. Next month’s picks came out, wasn’t something I was really interested in, so I skipped it, no problem. Since then the choices have been better and if it’s not what’s suggested I usually see a different box to try. All the products have been good and something I was happy with as well. Overall it’s been a good experience!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Choices each month

Ease of declining and not being forced to buy

Customer service

Some suggestions have been lackluster

Products can seem repetitive (who needs all the knives?)

Helpful Review? 3 People Have Voted

Posted on Jun 2, 2023

Just a phenomenal company

By Reid H., Durham, NC, Verified Reviewer

I'm not sure where to start. I've been a subscriber for some time now and have a collection of some of the most practical awesome and useful items you can imagine. Really just great. Also, the customer service couldn't be better. I love Bespoke Post.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Product

Customer service

Prices

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Jun 3, 2023

Blew me away with their prompt customer service!

By Richard S., Tomahawk, WI, Verified Reviewer

I tell ya, Bespoke has once again impressed me.

First, I've never had a delivery issue with this company. Then it happened on Memorial Day weekend, I received a package that wasn't mine and didn't receive the package I ordered/paid for. I anticipated a lengthy recovery process but instead was pleasantly surprised by the prompt response I received via their customer service text line.

Boom, problem handled, plus they were all in on letting me keep the items I received that I didn't order.

Bonus!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Prompt response

Courteous response

Got to keep a free shipment

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Jul 4, 2023

Amazing customer service

By Roy F., Sperry, OK, Verified Reviewer

I have placed about six orders with Bespoke Post over the last several months, and it’s been an awesome experience every time to shop with them.

There was an item that I was considering purchasing, but I had a question about it.

I reached out to Customer Service using the “Text” option, and within 8 minutes, a representative texted me back and answered my question completely and thoroughly. What an amazing response time!

I love Bespoke Post and will be a long-time and loyal customer!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Variety of product offerings

Detailed product explanations

Thorough communication with each and every order

No “cons” were specified in this review

Helpful Review? 3 People Have Voted
Showing 55-62 of 62

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