Bespoke Post Reviews

I have loved this since the day I signed up. I love the fact you can skip a month if you want or if you don't like that month's box, you can pick one that fits you better. And customer service is an A++++++. I had a package that showed delivered, but I never received it. I sent an email on a Sunday night, not expecting to hear anything until Monday. Nope, I was wrong, they reached out to me that night. They were great to work with and got my package out to me...

You simply don't get that kind of attention anymore! What a nice change.

Bottom Line: Yes, I would recommend this to a friend

I really love the weekender bag! Awesome old school look and quality leather. Perfect for 2-3 day trips.

Also, amazing customer service! Remained patient with me when I couldn’t find the shoulder strap to the weekender. Sent me a new one immediately and was very kind when it ended up being my own mistake!

Bottom Line: Yes, I would recommend this to a friend

I have been a member of Bespoke Post for years, and get excited every single month to see what they have put together. On top of delivering consistently awesome boxes, the shop always got the goods.

The cherry on top is the incredible customer service they have - the only issues I have had were my fault, to be honest, and even then they ensure a great customer experience.

Bottom Line: Yes, I would recommend this to a friend

I just wanted to say that this company is by far the best company to deal with. Their customer service is always top notch. There have been multiple occasions when I have not received emails on shipment confirmations due to my email app not working properly, or me not being in the country. I have sent emails stating this and they happily cancel my order and refund my full amount. This definitely has made me a repeat customer.

Bottom Line: Yes, I would recommend this to a friend

I've been a happy customer of Bespoke Post for years now based on their great brand, product selection, and ease of use. Now I can add "Exceptional Customer Service" to that list!

My most recent order was accidentally shipped with two of the same item (instead of two different items) and when I wrote in to ask what I needed to do the response I got was quick, friendly, well-informed, and authoritative.

Corey apologized for the mix-up (which he, of course, had no responsibility for), explained the steps he had already taken to correct the issue, then thoroughly answered an unrelated question I had.

I wasn't required to do anything at all, everything was completely taken care of in a prompt and professional way.

Thanks Corey (and Bespoke)!

Bottom Line: Yes, I would recommend this to a friend

I have been subscribed to Bespoke Post for a few years now and I can't recommend them enough! I love the option to skip a box (which I hate doing) or to switch the box to something else! Most subscription boxes don't have that option. It's always great when me or my husband find a product we love, there is a link on the site to get more from either Bespoke Post or the original website. The Black Box with purchase on Black Friday/Cyber Monday is the absolute best! I always use it as unique stocking stuffers for my husband! Keep choosing awesome boxes!

Bottom Line: Yes, I would recommend this to a friend

I came across this company on Instagram. I fell in love with the style and based on the reviews and comments from Instagram, it seemed the company dealt in quality products.

My first initial sign up, I encountered an issue with adding something to my order, I emailed customer service and immediately received a response and my issue was resolved so efficiently with no further questions asked...wow! Already off to a great experience and have not even placed my first order yet.

My order actually arrived two days sooner than anticipated, which was a wonderful surprise, however, where the delivery person dropped the package, a stray became beyond excited with its newfound chew toy. I was absolutely devastated, my delivery was ruined.

I emailed the company again explaining what happened, sent a photo of the irreparable damaged and their response again was almost immediate. Totally understanding and already had another order in the process for me. Amazing!

I'm elated with such wonderful customer service, and as far as the products I've received (aside from the doggy damage), it's definitely quality stuff. No doubt. Once I actually get to enjoy the items, I'll certainly add to this review.

Just know, if you have a question or concern, send an email!

Bottom Line: Yes, I would recommend this to a friend

Bespoke Post is, in a word, fun. Each month I look forward to seeing the contents of the box that is curated to my interests and preferences. I've found that each month I've been a member, the recommendations become more and more astute and spot-on for my interests and personality. The contents of the box are generally very good - you always get at least one high-quality item. I've had one or two boxes where I felt that I got one quality item and then just got some "filler" stuff. But even then the filler stuff is pretty good - it just wasn't necessarily what I might have picked for myself. After a couple of months though, I'm finding I really enjoy all the contents in my box and look forward to see what Bespoke Post has picked for me and then decide if that's what I want, or if I want to pick something different. Or if it's not in my budget, I'll just skip the box altogether that month.

Bottom Line: Yes, I would recommend this to a friend