BetterHelp Reviews - See What Customers Are Saying

BetterHelp is amazing! It’s my first time experiencing therapy, and it’s been a game-changer. I will definitely use this service for much longer. It’s also an amazing gateway to seeing a therapist or another mental health professional in person, if I ever decide I need it. It’s really been great at tearing down stigma around mental health.

Bottom Line: Yes, I would recommend this to a friend

I am very happy that I’ve found this app. My counselor has been really helpful and professional. She is available when I need it and is all confidential! I feel safe communicating my feelings and that has helped me overcome some of my issues. I am very pleased with the services. I strongly recommend it.

Bottom Line: Yes, I would recommend this to a friend

I'm so grateful that BetterHelp exists. I have a very busy, irregular schedule, so it's difficult to call around and make appointments to find an in-person therapist. I worked with a different therapist at first, but then I switched to my current therapist, whom I've been with for many months, so that says something about how great of a fit she is for me. She is wonderful. She is empathetic, truly cares about me, gives tough love when appropriate, is my cheerleader when appropriate, and puts a lot of effort into helping me. She always replies to me in a timely manner. I'm really grateful for her and BH.

Bottom Line: Yes, I would recommend this to a friend

I am physically and mentally disabled. I go to in-house therapy every two weeks and I see my psychiatrist every month. It's expensive, I read the reviews and I was hooked. I called my therapist from BetterHelp. Maybe I can't get better. This may work for others but not for a pensioner.

Bottom Line: No, I would not recommend this to a friend

I've heard of this site for years but never thought I could afford $250 a month! That's crazy expensive. Well, BetterHelp offers you a discount for those in need so you can better afford their service and get the help you need. I don't think I could ever go back. Therapy is scary and expensive, yes, but when you find the right counselor, it can be extremely rewarding. Give it a try, take the plunge. If you would budget makeup or skincare products for your physical appearance, why not budget for your mental health? Try BetterHelp today!

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a Godsend. I do not drive and yet had a strong need for counseling. I am on disability and a fixed income but they offered me financial aid and made it affordable for me. My counselor is available to me via message nearly 24/7 and I have weekly video sessions with my counselor as well. I highly recommend them to anyone looking for help but unable to afford traditional therapy.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is the only way to do therapy in 2020 as a working mom. It is so convenient and they could not have matched me to a more suitable therapist. It's a game-changer being able to contact my counselor at all times. When life happens and you need to touch base with a trustworthy person to help in certain situations, this meets that need. I'm no longer just writing to myself in my journal, but my thoughts and concerns and needs are being seen and affirmed by someone. I love BetterHelp.

Bottom Line: Yes, I would recommend this to a friend

This system is a great system for many reasons, primarily for me, it's easier than having to get out and run around in traffic, figure out where the place is, and having two wait in a public waiting room where other people may recognize you. For that reason, it's very private or discreet as well as being able to drink a cup of coffee while you're having your session. Consider trying it out, the convenience makes everything worth it.

Bottom Line: Yes, I would recommend this to a friend

I've never been happier to post a review on a service. BetterHelp has changed my life for the better. I am someone who needs to be able to chat with a counselor on a flexible schedule, and wherever I am. I also prefer to type out my thoughts to help me organize them so this was a perfect application for me. Better yet, I LOVE MY COUNSELOR. She totally got me from day one, and has helped me through so many good and bad transitions in my life. Every time someone talks about therapy I bring up BetterHelp and how much it has done for me. I DEFINITELY RECOMMEND IT! Also, if money is an issue, like it is for many of us, you can also use your HSA or FSA as payment. Sign up now!

Bottom Line: Yes, I would recommend this to a friend

I live in a small, rural area, and it is hard to get consistent therapy that doesn't interfere with my work and home schedules. That's why I decided to try BetterHelp.com.

Finding a therapist was easy. I took a short quiz and they matched me with a therapist that has been helping me for a few weeks now.

The program is affordable (even without insurance) and flexible. If I want to call, I can. If I want video chat, I can. If I want a text chat, I can. Plus I have unlimited texts so I can reach out if I need something in between appointments.

Plus, changing therapists is really easy. I haven't needed to but the process is straightforward if I ever decide my therapist isn't working out anymore.

Overall, I highly recommend.

Bottom Line: Yes, I would recommend this to a friend

Ever since I've decided to do BetterHelp counseling, it has changed the way I think and feel about myself. I have been able to work through some tough issues from my past as a child and my current marriage issues. My counselor had been very understanding and very helpful. I felt I was never judged. I will continue my sessions for as long as I need it.

Bottom Line: Yes, I would recommend this to a friend

I've finally been matched with an awesome counselor on BetterHelp, and I definitely feel like I'm getting my money's worth. That was not always the case on BetterHelp, though. I tried the service a few times in a few different states, and have been through probably 5 or 6 therapists in that time. Some of them have very limited schedules, and some of them you simply aren't going to click with. I thought maybe virtual therapy wasn't for me, but now after finding a good therapist who I really connect with, I'm loving it. One thing to keep in mind is that not all counselors are going to make themselves available to you 24/7 like the ads suggest - they have lives too, and most that I've met only respond to a certain number of messages during certain work hours. That's not a deal-breaker for me, as the weekly sessions and a few messages in between meet my needs. But it's just something to keep in mind when considering the service. On the other hand, they do offer financial aid (discounts) for those of us with a limited income, which is essential for me, and a huge selling point.

Bottom Line: Yes, I would recommend this to a friend

Each and every one of us has gone through a tough experience, some people are more sensitive than others and may not be able to cope. Don't be scared to ask for help when you need it. Here I got the care and understanding that I look for. I wish everyone who suffered their life to find this and I encourage you to try it. BetterHelp is indeed a better help.

Bottom Line: Yes, I would recommend this to a friend

I absolutely love BetterHelp. I live abroad and move a lot so it is comforting knowing I can take my therapist with me everywhere I go. I can video chat, text chat, or send messages when I need. It is perfect. I recommend it to everyone I know. It might take a few therapists to find the right one, but when you do, it's the best thing that will happen to you.

Bottom Line: Yes, I would recommend this to a friend

Amazing, best I’ve had. She understands and doesn't judge, and has quick wits about her. When I came on here I was looking for someone to understand me and give me unconditional support, respect, and understanding, and she’s done all of it.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is the perfect platform for someone that has a busy schedule and needs access to therapy on their time. I loved the first therapist I connected with (normally it can take trial and error for a few months while finding someone new) as you probably know. My gal Shalina is funny and tells it like it is. She was able to take a drawn-out description of my thoughts and feelings and pin right away who I am and articulate it in a way that I could actually help myself address my concerns. So far it seems like a lovely community. I’ve already sent a few friends to BetterHelp and they're loving it!

Bottom Line: Yes, I would recommend this to a friend

I was skeptical at first about any type of counseling. But I am so glad I tried this service when I went through the breakdown of my marriage. The therapist I was matched up with was supportive, empathetic, and resourceful. The convenience of being able to schedule appointments to talk by phone and message really worked for me. It made such a difference in my mental well-being during this time.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a wonderful resource for someone like me, who doesn't do as well with face-to-face therapy as I'd like. Therapists are available every day, which is a welcome difference to face-to-face therapy in which you get one appointment a week. I definitely recommend BetterHelp.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp offers many different options for counseling. Its app and website are easy to navigate and allow clear and nice communication.

The Chat option is great for beginners, it allows to feel safe and releases some of the pressure of face-to-face sessions you might have if you’re not used to exploring your feelings and emotions with someone.

Financial aid is also a good option they offer, another stress reliever for who might not be able to afford the help they need.

Bottom Line: Yes, I would recommend this to a friend

I had been searching for a therapist or counselor through my work insurance provider but didn't receive call backs and the search was getting overwhelming. I saw an ad for BetterHelp and figured it was worth a shot.

I'm very satisfied with BetterHelp so far, my counselor is great, the video sessions are good for connecting, and it is very convenient with a busy schedule. The tools and resources available have been instrumental in my journey. I'm very thankful to have started this process!

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been such a great resource for me. I was hesitant about online therapy, fearing it would not be personal enough. I've been very pleased with my therapist and the progress I have been making. Scheduling is very easy with lots of options available every week. I highly recommend it.

Bottom Line: Yes, I would recommend this to a friend

When you travel full time, it's really difficult to talk to a regular therapist. It's been so great being able to have sessions from anywhere. The software has worked fine and does everything that I've needed. Private messages with my therapist, and simple session scheduling. I like the range of options for sessions that allow for flexibility when you don't know what kind of internet access you'll have from place to place.

Bottom Line: Yes, I would recommend this to a friend

I was a little skeptical about therapy in general and doubly so about doing it online, but this has been so helpful I’m a complete convert. It’s so easy to use and not at all intimidating, which for a depressed person like me is very important. In addition to the sessions with my therapist, there are also a lot of great group therapy webinars about a range of helpful topics from anxiety coping mechanisms to how to communicate better in relationships. I highly recommend this app!

Bottom Line: Yes, I would recommend this to a friend

I love BetterHelp because not only can I get counseling services when it is convenient for me, but the counselors they have working for them are second to none. The people at BetterHelp are also very helpful and will answer any question you have about their service in a timely manner. As a company, they truly care about the well-being of their clients. I recommend this service to all of my friends and family!

Bottom Line: Yes, I would recommend this to a friend

It's been over 6 months since I started using BetterHelp. I had stopped going to traditional therapy due to money and time crunch and my depression and anxiety issues were overwhelming me. I saw an ad of BetterHelp somewhere and decided to try it. My first therapist was good but not the correct fit for my issues, so BetterHelp helped me connect to another therapist who has been of amazing help and support for me this last half a year. She is highly trained and experienced and has not only been a non-judgemental, kind ear for all my issues, but has also helped me understand the root causes of my issues better and I seriously feel like I am making real progress now. Depression and similar issues can be very isolating and making an appointment and opening yourself up while dealing with everything else in life, can be too difficult sometimes. BetterHelp is an amazing platform for people like us who can message their therapist at the times they really need help or set up future online appointments at their convenience without going out of their home, in between busy schedules. Moreover, it's overall pretty affordable and even has financial aid options, which I received the first month. Currently, my Universal health insurance covers it, so I am extremely grateful for it.

Bottom Line: Yes, I would recommend this to a friend

I absolutely loved BetterHelp. I felt their services were manifold, affordable, and really user-friendly. They have a lot of different mechanisms in their support service that include journaling, written exchanges with a counselor, phone/video appointments, and a lot of different groupinars where you can get a course in a huge variety of subjects and have some interaction with others too if you’d like. Their customer service was always fast and extremely helpful. Overall highly user-friendly and a standout among teletherapy services.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp provides you with a private space to air a concern, problem, or dilemma with a trained online counselor.

This service acts as a safety valve in challenging circumstances that are personal to you, to enable you to come unstuck when weighed down by a feeling of despair, hopelessness or helplessness.

The service provides you with a place of safety and privacy, where you can explore your options in a reflective way, whilst getting the humane support you might need to move through the situation in a more progressive way.

Bottom Line: Yes, I would recommend this to a friend