Summary
Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.
Pros
Cons
Posted on Jun 26, 2019
Purchased the Deep Wrinkle Filler and have been using it for 3 weeks now and have seen no difference in my skin. The only thing I have gotten was itchy skin, there must be something not right for me. I also bought the 3 extra tubes for an additional $95, needless to say, I will be returning it all. Very disappointed, just hope I don’t have a problem when I call to return...keeping fingers crossed.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Jun 27, 2019
Hello Karen. My name is Samantha and I am with Beverly Hills MD. I am sorry to read your review of our Deep Wrinkle Filler. Many of our most satisfied customers see results following three months of consistent daily use, but we understand that results may vary. We always advise our customers to consult their physician prior to introducing a new product into their skincare regimen, as everybody’s skin is different. Itchy skin is not a common side effect of our Deep Wrinkle Filler and I would like more information about your reaction. As a courtesy, I would like to offer a full refund for your purchase without any need for return. Please email me at sam@beverlyhillsmd.com, so that I may get started on this right away. Again, I would like to apologize for your experience with Beverly Hills MD. I look forward to hearing from you and I wish you a wonderful day.
Posted on Jul 12, 2019
I purchased Deep Wrinkle Filler (3 tubes) in January 2019 for $117. Used it according to instructions with absolutely no change in my skin. I've had better luck with a $5 jar of common drug store face cream. It really makes me mad that a couple of rich MDs would rip people off this way. They should be ashamed!
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Jul 16, 2019
Hello Carla. My name is Samantha Was and I am with Beverly Hills MD. I am sorry to read your review. Beverly Hills MD is a reputable company committed to making products that make up a complete skincare regimen. Doctors Layke and Danielpour are accomplished doctors with years of education and experience. We have many satisfied customers that have seen great results using our line of products, but we understand that results may vary. We always advise customers to consult their physician prior to making any changes to their daily regimen. As a courtesy, I would like to refund your purchase without any need for return. Please email me at sam@beverlyhillsmd.com so that I may get started on this right away.
Posted on Jul 17, 2019
I've been happy with the cream but the pump bottles are rubbish and break. After only a couple of weeks, the pump bit stops working so you have to open the top to use it, which loses air in the bottle, causing all the cream to go thick and lumpy. It was a gift of my son as well.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Jul 18, 2019
Hi Emma. My name is Sam and I am with Beverly Hills MD. I see that you bought your product off a website named Wowcher. Beverly Hills MD does not sell any of our products on this website, nor do we allow resellers or other third-party websites such as eBay or Amazon to sell our products. Purchasing from these unauthorized sites may result in receiving expired, defective or counterfeit product. Beverly Hills MD products may only be purchased through our official website at www.beverlyhillsmd.com. By purchasing through our official website, customers are able to take advantage of our superior customer service and our 60-day money-back guarantee. I am sorry to read about your purchasing experience. If you have any further questions about Beverly Hills MD, please feel free to reach out to me at sam@beverlyhillsmd.com. I would be happy to help. I wish you a wonderful day.
Posted on Jul 25, 2019
I have been taking the supplements for a month now and don’t have any really noticeable changes. Not enough for the money. Am waiting a little longer before I really decide on the product.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Jul 26, 2019
Hello Joanne. I am Samantha and I am with Beverly Hills MD. I am sorry to read that you have not been experiencing the desired results from your purchase. Many of our customers see optimal results following three months of consistent daily use. We always advise our customers to consult their physician prior to introducing any new supplements into their daily regimen, as results may vary. We at Beverly Hills MD stand by our 60-day money-back guarantee, should you wish to return your purchase. Please feel free to email me at sam@beverlyhillsmd.com if you have any further questions or concerns. Thank you for taking the time to review Beverly Hills MD. I wish you a wonderful day.
Posted on Aug 2, 2019
I am just reaching the end of the first bottle, so I don't think it is fair for me to give a review, as I have seen so changes as yet. I think when I reach the end of the second bottle it will be time.
I cannot submit this without a star rating so I will give it a one-star rating, but this is not what I mean. I would not recommend this to a friend as yet.
But so far I have no problems.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Aug 5, 2019
Hi Yvonne. My name is Samantha and I am with Beverly Hills MD. I want to thank you for taking the time to share your thoughts. Many of our most satisfied customers see optimal results following sixty days of consistent daily use. We always advise our customers to consult their physician prior to making any new changes to their daily skincare routine, as results may vary. I encourage you to update your review after some more time trying your product. If you are ever dissatisfied, I would like to remind you of Beverly Hills MD’s sixty-day money-back guarantee. For more information on how to return your purchase for a full refund, please feel free to email me at sam@beverlyhillsmd.com. We appreciate all the feedback we receive. I wish you a wonderful day.
Posted on Aug 15, 2019
I used The Crepe Correcting Body Complex for about 3 months with no results. This is not unusual because I have tried several other crepe reduction ointments and creams and have yet found one that works.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Aug 16, 2019
Hi Russell, I'm really sorry to hear that you did not experience the results you had expected. As with all products, we do understand that they may work well for some and not for others but this is why we stand by our 60-Day Money-Back Guarantee. Please shoot me an e-mail at Sam@Beverlyhillsmd.com and I can begin the refund process right away. I look forward to hearing from you and making this right!
Posted on Aug 19, 2019
I ordered a product from this company online. In the process, my computer crashed. I immediately called them and told them about the error. They checked to see if the product had been sent out...NO, it had NOT been sent. I asked them to cancel any and all orders. The company took out for THREE orders from my bank. They are NOT willing to work with me and have blocked email from me. An honest company would refund my money immediately. If they cannot be honest, I do NOT believe that their product is any better than their word. I feel confident that I will be cheated out of any return of my money...even though they claim they have a refund policy. Dishonest cheats!
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Aug 19, 2019
Hello Vivian. My name is Samantha and I am with Beverly Hills MD. I am sorry to read your review of our customer service. We strive to provide an excellent experience for all of our customers, and I regret that you did not receive that. Beverly Hills MD works hard to fulfill all orders as soon as they are placed. Once an order reaches a certain point of the fulfillment process, the order is unable to be canceled. I see on your account that both orders were shipped in the same package. The third order did not go through and incur any additional charges. As a courtesy for your trouble, I would like to issue a full refund for your purchase without any need to return your package. Please contact me at sam@beverlyhillsmd.com so that I may have more information on your customer service experience. Thank you for taking the time to review Beverly Hills MD. We appreciate your feedback and the chance to improve. I look forward to hearing from you and I wish you a wonderful day.
Posted on Sep 24, 2019
I really like your product but it is a bit oily (separation). I always have to stir it, however, the product goes a long way and really makes my skin feel soft and nourished.
I wish your container was larger because I also use it on my neck and just below my Adam’s apple.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Beverly Hills MD
Sep 24, 2019
Hi Cheryl. My name is Samantha and I am with Beverly Hills MD. First, I would like to thank you for being a loyal Beverly Hills MD customer. I am sorry about your experience with our Deep Regenerating Stem Cell Moisturizer. We work hard to provide high-quality products using high-quality ingredients, but we understand that sometimes our customer experience may vary. I would like more information about the state of your purchase. Please email me at sam@beverlyhillsmd.com so that I may answer any questions or comments you may have. Thank you for taking the time to leave a review. We genuinely appreciate your feedback. I wish you a wonderful day.
Posted on Oct 21, 2019
I purchased the vitamins for skin and hair that were supposed to help you get better-looking skin and hair but I have to say, what a LIE this is. I have been using these products for 2 months and I have seen no improvement whatsoever. I think this is just another overpriced product that just does not WORK. I do not recommend to anyone. I feel that all the reviews that are 5 stars are just a scam.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Oct 22, 2019
Hi Monica. My name is Samantha and I am with Beverly Hills MD. I am sorry to read your review of our Dermal Repair Complex. We have many satisfied customers that have seen their desired results, but we understand that Dermal Repair Complex may not be the best choice for everyone. Beverly Hills MD always advises our customers to consult their physician prior to making any changes to their daily supplement regimen, as results may vary. I am sorry that you feel the reviews are a scam. Beverly Hills MD would never make a product that we did not believe in and we are committed to providing the best in cutting-edge skincare. As a courtesy for your trouble, I would like to offer you a full refund for your purchase. Please email me at sam@beverlyhillsmd.com so that I may begin this process right away. I apologize again for your experience and I want to thank you for sharing your story. I look forward to hearing from you. I wish you a wonderful day.
Posted on Nov 12, 2019
I like the cream, nice texture, quick-absorbing and definitely lifting effect. My only problem is that after 30 minutes my skin is getting too dry. Maybe I need to apply moisturizer on top of the cream, please advise. Looking forward for feedback from office with recommendations.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Beverly Hills MD
Nov 14, 2019
Hi Marina. My name is Samantha and I am with Beverly Hills MD. I am sorry to read that you are not experiencing the full desired effects of your purchase. Please feel free to email me at sam@beverlyhillsmd.com so that I may better assist you with your inquiry. I want to thank you for taking the time to leave your feedback. I wish you a wonderful day and I look forward to hearing from you soon.
Posted on Jan 8, 2020
I purchased 6 tubes of the Deep Wrinkle Filler on a special. I used diligently for over 2 months. I did not see or feel any improvement. I called customer service for the money back guarantee. I was told I needed to purchase additional cream they sell for results, I explained I live on Social Security and could not afford at this time. He told me he would call me back next month, which he did. Bottom line is I had to purchase more to get my guarantee. When I said no, I don't want to spend more, call was ended and I did not get my money back guarantee. I still have 3 tubes left. I am very disappointed with the service and would not recommend.
Bottom Line: No, I would not recommend this to a friend
Company Response from Beverly Hills MD
Jan 9, 2020
Hello Linda. My name is Samantha and I am with Beverly Hills MD. I am sorry to read your review of our Deep Wrinkle Filler. We have many satisfied customers who have seen their desired effects, but we understand that results may vary. Beverly Hills MD always advises our customers to consult their physician prior to making any changes in their skincare routine, as our products may not be the best choice for everyone. As a courtesy, I would like to offer a refund for your purchase. Please email me at sam@beverlyhillsmd.com so that I may get started on this right away. Thank you for taking the time to share your experience. We appreciate all the feedback we receive and will look at this as an opportunity to improve our customer service. Please have a wonderful day and I look forward to hearing from you soon.
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