Beverly Hills MD

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Beverly Hills MD

Overall Rating

4.5

1209 Customer Reviews

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Summary

Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.

Pros

  • Many ingredients show clinical evidence for counteracting some of the signs of aging
  • No auto-ship requirements
  • Very positive customer reviews

Cons

  • Some accounts of poor customer service experiences
  • Products may be more expensive than other brands

Customer Reviews

4.5 Stars out of 1209 Reviews
5 Star:71% 4 Star:18% 3 Star:2% 2 Star:1% 1 Star:6%
91% Recommend This Company
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Posted on Apr 29, 2016

Not the results I'd hoped for

By Mary, Central NY, Verified Reviewer

This is a nice cream, that is light and absorbs well, and does seem to offer some, at least temporary, hydration. I like that it is cruelty free and that I had no adverse reactions, as I have extremely sensitive skin. That said, after using it faithfully, I did not see any results. When you first apply it, you get excited, because it does seem to make a difference, but after a few minutes, that fades. I'd hoped that with continued use, I'd see a difference, but I didn't. Disappointed. It's a nice light cream that absorbs well, but didn't deliver on the results.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

May 13, 2016

Hello Mary, Samantha here with Beverly Hills MD. I am so sorry to hear that you are unhappy with your purchase of Lift & Firm. We completely understand that not everyone has the same skin type and a small fraction of customers may not see the results they hope to. For this reason, we always stand behind our 60 Day Money Back Guarantee. Please email me directly at samantha@beverlyhills-md.com, and I will gladly issue you a refund for your order. I look forward to hearing from you!

Helpful Review? 9 People Have Voted

Posted on May 15, 2016

Not worth the expense

By Cissy Bassett, Pittsburgh, PA, Verified Reviewer

This is an unbiased review as I did not pay for this, it was given to me by my mom, who said they put her on auto ship without her authorization, but instead of sending it back, she gave it to me to try. I have been using it for almost six months twice a day, and there is zero change in my skin, except it got six months older. The six dollar cream I bought worked just as well. Save your money for your face lift, you will still need it even if you use this cream.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

May 16, 2016

Hello Cissy, Samantha here with Beverly Hills MD. Thank you so much for giving Beverly Hills MD a try. I want to assure you that we never automatically sign up customers for the Inner Circle Membership without their consent. Regardless, I apologize for any confusion this may have caused. Furthermore, we always stand by our 60 day money back guarantee. In the future, please feel free to try any of our products, and if in the rare instance you are unsatisfied, we will gladly issue you a full refund. If you ever have any future questions or concerns, I welcome you to email me directly at samantha@beverlyhills-md.com. Thank you!

Helpful Review? 9 People Have Voted

Posted on May 29, 2016

Hoping it would work

By R, Texas, Verified Reviewer

I used the cream as directed on one leg and one arm for over six weeks. I saw no difference using this product. A representative said I needed to use the cream longer, despite directions saying it could take as long as six weeks.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jun 7, 2016

Hello R, my name is Samantha and I work for Beverly Hills MD. Thank you for your feedback. I am sorry to hear that you did not see a difference on your leg or arm after 6 weeks. I will gladly extend our 60 Day Money Back Guarantee to you. Please email me at samantha@beverlyhills-md.com and I will ensure that you are refunded right away.

Helpful Review? 4 People Have Voted

Posted on Jun 28, 2016

Save your money

By Linda Stettler, California, Verified Reviewer

Beverly Hills MD has some very clever advertising people. I got suckered by their claims of effectiveness and friendly-sounding emails and ordered two products, Lift and Firm Sculpting Cream and Vein Away. The first feels good on the skin but made no visible changes after using for more than 40 days. The Vein Away feels so tacky on the skin that I couldn't use it. Although the company SAYS you can return products, I found getting them on the phone to authorize the return was impossible. I made several attempts without luck. Don't get suckered like I did and save your money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jul 22, 2016

Hello Linda, Samantha here with Beverly Hills MD. Thank you for your feedback. I am so sorry to hear that the Lift and Firm Sculpting Cream and Vein Away did not work for you. As you mentioned, we do offer a full 60 Day Money Back Guarantee. I am shocked to hear that you had a hard time connecting with an agent, as we have customer service agents working hard around the clock. No worries, I will personally take care of this refund for you. Please email me directly at samantha@beverlyhills-md.com, so that I can make this right. Thank you.

Helpful Review? 14 People Have Voted

Posted on Aug 8, 2016

Crepe Cream or Moisturizer

By Anonymous, Austin, TX, Verified Reviewer

I bought the three month supply of the crepe cream. I've been using according to the package direction since I received it on or around 06/10/2016. I have used two full jars and started on my third. I have seen absolutely no results. At 52 years old, my wrist, above my knees and my neck have all started to get a little crepe and I wanted to combat it before it got really bad. The product smells amazing and does provide moisture, but it has not altered the appearance of my crepe skin at all.

They sent a complimentary jar of the Lift and Firm which I have been using too. I also started taking Collagen around the same time so I can't tell if the results are from their product or the Collagen but my jowls do seem a little better.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Aug 9, 2016

Hello,

My name is Samantha with Beverly Hills MD. I am so sorry that you have not yet experienced the great benefits of our Crepe Correcting Body Complex. Everyone's skin is different, so certain products may take a bit longer to work for some.

We always offer our 60-day money back guarantee, so please email me directly at samantha@beverlyhills-md.com if you are still not satisfied.

I am happy to hear that your jowls have seen some improvement, and hope that it continues! Thanks for your feedback.

Helpful Review? 10 People Have Voted

Posted on Jan 21, 2017

I received the product as a gift "Beverly Hills MD Lift & Firm sculpting neck and face cream"

By Melissa Albronda, Oswego, NY, Verified Reviewer

Save your money!

I was very excited as I received the cream called Beverly Hills MD Lift & Firm Cream as a gift. My dear sweet elderly aunt purchased this for me knowing I very much wanted to try the product. I had wanted to buy the product myself but thought the price was expensive. I found the cream to be non-greasy, faint to 0% odor (good nor bad) but had ZERO results/effect as far as firming or sculpting. I used it more than 3 times a day and travel with it in my handbag.

I have to give my review as unpleased, and I do not recommend spending the money (nor the time) in ordering. Being it was a gift, I feel I am in a position where I cannot receive a refund because I would have to tell my dear aunt who bought the cream for me as a gift that I don't like the cream (and I feel that it would be rude). However, I also feel bad that she wasted $120.00 for something that works as much as any $15.00 in-store cream which claims to do the same thing.

Regards!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Feb 16, 2017

Disappointing

By Patricia Bade, Portland, OR, Verified Reviewer

Regarding the Crepe correcting Cream, I used daily for over one month and saw NO DIFFERENCE in skin appearance.

I purchased four jars and will use it as a moisturizer until it's gone, but won't purchase it again. It is disappointing, but I feel that I should have known better.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Mar 14, 2017

Hello Patricia, thank you for taking the time to write us a valuable review. I am sorry to hear that you did not enjoy the product. We recommend that you continue using the product for another month to make sure you are giving it a chance to truly work. If you are still not seeing the results you expect by that point, I would be more than happy to personally issue you a full refund. Please email me directly at Samantha@beverlyhills-md.com so that I can assist you. Thank you Patricia.

Helpful Review? 16 People Have Voted

Posted on Sep 24, 2017

Expected better results

By Kelly Haering, Del Mar, CA, Verified Reviewer

Feel very over promised after watching their 30-minute long presentation, because the product definitely did not live up to the "hype." There are much better options and bang for your money than this. Not the worst product but certainly not worth the price.

Not the greatest experience with this.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Sep 25, 2017

Hi Kelly, I'm Sam from Beverly Hills MD. I am so sorry to hear that you were not satisfied with the outcome of your experience with our product. While we do receive an overwhelming amount of positive responses about our products, we do understand that they may not work for everyone. I would love to offer you a full refund, just for giving our product a fair trial. Please email me directly at sam@beverlyhillsmd.com and I can begin the refund process for you! Thank you again for giving us a try!

Helpful Review? 8 People Have Voted

Posted on Jun 17, 2018

Order not received

By Liz S., San Diego, CA, Verified Reviewer

Hello. My husband ordered a skin supplement that promises the world! I watched the 1/2 video and it seemed to make sense. As skeptical as I am, I’m hoping the formula works. The doctors seem to have a good reputation, so I took the plunge. The problem is, I haven’t seen the merchandise, and it’s been over three weeks! You are in California, I am in California. Three weeks? Really? I hope I’m left with a tighter face and not left with egg on my face! I’ll review after we get the goods.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jun 18, 2018

Hi Liz, my name is Samantha with Beverly Hills MD. Thank you for your interest in Beverly Hills MD products! I am so sorry to hear that you have not received your product yet. Please email me at sam@beverlyhillsmd.com and I can look into this for you right away! I look forward to hearing from you and assisting you. I’ll keep a lookout for your e-mail!

Posted on Jan 15, 2019

Advanced Dermal Renewal

By Misty R., Verified Reviewer

I originally purchased a short term supply of this product to test if it worked for me. I was extremely happy and noticing visible results. I decided to jump in and purchase a six-month supply. When I called to place my order, I was told that it was out of stock but that they were receiving a new shipment very soon. When I finally received my order, the first thing I noticed was the slight difference in the color/appearance of the supplements. I thought it must be a packaging concession and continued taking the supplements daily. The new batch order was a complete disappointment. It was not the same quality of product and did not produce the same effects as my first order. I can only speculate that the new batch used inferior products and would no longer recommend these supplements to anyone.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jan 16, 2019

Hi Misty, my name is Sam with Beverly Hills MD. I'm happy to hear that you saw some improvement from your first order! I will look into your order and I have also passed along your feedback to our Product Development team. Please email me at sam@beverlyhillsmd.com and I will fully refund your order and send you replacement products if you would like!

Helpful Review? 9 People Have Voted

Posted on Apr 30, 2019

Product not working, will not let me return.

By L H., Maryland, Verified Reviewer

I purchase a lot of the crepe product...it did not work for me. I was also sidelined with some major health issues so it was not a priority to get a refund since I purchased and was told money-back guaranteed. They are not honoring it at all...in any way. So they laugh all the way to the bank...and I still have my skin issue and I'm out kits if money on top. Buyer beware.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Apr 30, 2019

Hello there. I am Samantha Was with Beverly Hills MD. I am sorry to read that you did not receive the expected benefits from using our Crepe Correcting Body Complex. Many of our customers have reported great experiences, which is why we stand by our 60-day money back guarantee. However, we understand that results may vary. We also offer our customers a 40% refund without the need for a return, if they are not satisfied. As a courtesy, I would like to issue a full refund for your purchase without any need for return. Please contact me at sam@beverlyhillsmd.com so I can begin the process right away.

Helpful Review? 9 People Have Voted
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