Beverly Hills MD

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Beverly Hills MD

Overall Rating

4.5

1209 Customer Reviews

Write a Review

Summary

Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.

Pros

  • Many ingredients show clinical evidence for counteracting some of the signs of aging
  • No auto-ship requirements
  • Very positive customer reviews

Cons

  • Some accounts of poor customer service experiences
  • Products may be more expensive than other brands

Customer Reviews

4.5 Stars out of 1209 Reviews
5 Star:71% 4 Star:18% 3 Star:2% 2 Star:1% 1 Star:6%
91% Recommend This Company
Start your review of Beverly Hills MD:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Aug 3, 2016

Not one improvement after 120 days

By Luz Marie, South Carolina, Verified Reviewer

I tried my product religiously and followed all the instructions given to me on the brochure. I kept trying the product every night for 120 days and the before and after photos did not erase one single small line. None whatsoever.

So I got the next shipment the following month and I continued to do the same Daly and nightly routine. Nothing happened for 120 days. By then I realized that it was a scam. So I called customer service and they told me that I was the first person that the cream had not worked. SCAMMERS. I request my money back by by now some stupid people like me have been taken.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Aug 17, 2016

Hello Luz, my name is Samantha and I work for Beverly Hills MD. Thank you for taking the time to post your honest feedback. I am so sorry to hear that one of our products did not work for you. While our products work for the vast majority of our customers, we always stand by our money back guarantee, in the rare instance that a product does not work for your skin type. Please email me directly at samantha@beverlyhills-md.com, so that I can learn more about your experience and offer you a full refund. Thank you.

Helpful Review? 10 People Have Voted

Posted on Aug 8, 2016

Crepe Cream or Moisturizer

By Anonymous, Austin, TX, Verified Reviewer

I bought the three month supply of the crepe cream. I've been using according to the package direction since I received it on or around 06/10/2016. I have used two full jars and started on my third. I have seen absolutely no results. At 52 years old, my wrist, above my knees and my neck have all started to get a little crepe and I wanted to combat it before it got really bad. The product smells amazing and does provide moisture, but it has not altered the appearance of my crepe skin at all.

They sent a complimentary jar of the Lift and Firm which I have been using too. I also started taking Collagen around the same time so I can't tell if the results are from their product or the Collagen but my jowls do seem a little better.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Aug 9, 2016

Hello,

My name is Samantha with Beverly Hills MD. I am so sorry that you have not yet experienced the great benefits of our Crepe Correcting Body Complex. Everyone's skin is different, so certain products may take a bit longer to work for some.

We always offer our 60-day money back guarantee, so please email me directly at samantha@beverlyhills-md.com if you are still not satisfied.

I am happy to hear that your jowls have seen some improvement, and hope that it continues! Thanks for your feedback.

Helpful Review? 10 People Have Voted

Posted on Sep 5, 2015

Lift & Firm Sculpting Cream for Face & Neck

By Cynthia, Milwaukee WI, Verified Reviewer

I am a 58 year old physical educator, outdoor educator and modern dance teacher. I am outside a lot and have sun damage. I don't have the money for a face/neck lift and I was disappointed in some of the firming products out there. I tried this being very skeptical - giving it 4 weeks.

I am very pleased with the results. The other products I have tried do not match up and I have tossed them. I will keep using this product. My neck skin is much firmer. My sides of my face are much firmer and more sculpted too. Great product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Apr 29, 2016

Not the results I'd hoped for

By Mary, Central NY, Verified Reviewer

This is a nice cream, that is light and absorbs well, and does seem to offer some, at least temporary, hydration. I like that it is cruelty free and that I had no adverse reactions, as I have extremely sensitive skin. That said, after using it faithfully, I did not see any results. When you first apply it, you get excited, because it does seem to make a difference, but after a few minutes, that fades. I'd hoped that with continued use, I'd see a difference, but I didn't. Disappointed. It's a nice light cream that absorbs well, but didn't deliver on the results.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

May 13, 2016

Hello Mary, Samantha here with Beverly Hills MD. I am so sorry to hear that you are unhappy with your purchase of Lift & Firm. We completely understand that not everyone has the same skin type and a small fraction of customers may not see the results they hope to. For this reason, we always stand behind our 60 Day Money Back Guarantee. Please email me directly at samantha@beverlyhills-md.com, and I will gladly issue you a refund for your order. I look forward to hearing from you!

Helpful Review? 9 People Have Voted

Posted on May 15, 2016

Not worth the expense

By Cissy Bassett, Pittsburgh, PA, Verified Reviewer

This is an unbiased review as I did not pay for this, it was given to me by my mom, who said they put her on auto ship without her authorization, but instead of sending it back, she gave it to me to try. I have been using it for almost six months twice a day, and there is zero change in my skin, except it got six months older. The six dollar cream I bought worked just as well. Save your money for your face lift, you will still need it even if you use this cream.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

May 16, 2016

Hello Cissy, Samantha here with Beverly Hills MD. Thank you so much for giving Beverly Hills MD a try. I want to assure you that we never automatically sign up customers for the Inner Circle Membership without their consent. Regardless, I apologize for any confusion this may have caused. Furthermore, we always stand by our 60 day money back guarantee. In the future, please feel free to try any of our products, and if in the rare instance you are unsatisfied, we will gladly issue you a full refund. If you ever have any future questions or concerns, I welcome you to email me directly at samantha@beverlyhills-md.com. Thank you!

Helpful Review? 9 People Have Voted

Posted on Jun 29, 2016

Dark Spot Corrector does not work!

By Jackie, Birch Run, MI, Verified Reviewer

I fell for this product also. Wish I had read all the reviews, they are correct. This product is worthless and does not work!

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jul 22, 2016

Hello Jackie, thank you for your feedback. I am so sorry to hear that the Dark Spot Corrector did not work for you. While we have many happy customers of this product, of course, every face type is different. In the rare instance that our products do not work for you, we always stand by our 60 Day Money Back Guarantee. Please email me directly at samantha@beverlyhills-md.com, so that I can refund your order for you, regardless of how long it has been. I look forward to hearing from you.

Helpful Review? 9 People Have Voted

Posted on Aug 13, 2016

Beverly Hills MD products produced no, nada, zip, nil results for me.

By Kenneth Weidner, California, Verified Reviewer

I used there dark spot remover and their crepe correcting lotion. I used as directed twice everyday for their trial period. The crepe correcting lotion I applied to the right side of my body but used the left side as a control. After 60 days I saw absolutely no difference in the right side compared to the left. The dark spot remover did nothing. The only positive was that they did refund my money without any problem. I believe companies like these make their money just from the vast majority of people that probably never ask for a refund. Too busy, too shy, forgot to call before the expiration, etc.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Aug 17, 2016

Hello Kenneth, thank you for taking the time to provide us with your honest feedback. I am happy to hear that our company stood by the 100 percent money back guarantee and offered you a full refund. However, I am sorry that the Crepe Correcting Body Complex and the Dark Spot Remover did not give you the results you desired. While we have thousands of satisfied customers who see amazing results, with all of the Beverly Hills MD products, we do understand that everybody has a different skin type. As you can see for yourself, based off the honest testimonials on a third party site, such as Highya, the vast majority of our customers enjoy the Beverly Hills MD product line. Please feel free to contact me with any future questions or concerns at samantha@beverlyhills-md.com. Thank you

Helpful Review? 9 People Have Voted

Posted on Jun 19, 2017

Underarm sagging

By Jacqueline L., St Louis, MO, Verified Reviewer

I am desperate to find a product to help my underarm crepe-like skin. I do not have fat, just the wrinkled lines. I tried the lift and firming cream religiously for two months. I completely adhered to the directions as I want it to work so very much.

After the full 60 days, there was no difference. Nothing. Not even a very good moisturizer, so I had to rate it a one star.

Expensive lesson learned.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jul 25, 2017

Hi there Jackie, Samantha here with Beverly Hills MD. I am sorry to hear that you did not see the results you expected from the Lift + Firm Sculpting Cream. Since this product is intended for the face and neck, I would suggest trying our Crepe Correcting Body Complex for the crepey underarm skin. You can read all about it on our website. If you have any questions, or you would like to order the product, please feel free to send me an email at Samantha@beverlyhills-md.com. Remember, it is risk-free with our 60-day money back guarantee! Thank you Jackie, I look forward to hearing from you.

Helpful Review? 9 People Have Voted

Posted on Sep 19, 2017

Monthly auto shipping

By Kathlelen M Worthington, Independence, KS, Verified Reviewer

I purchased the Dermal Repair Complex and chose to buy three bottles at a discounted price for buying multiples. I have been taking two capsules each morning and not sure if they are actually working but they do ask you to wait between 30 and 60 days to see the effect.

So far, so good, until this morning. I got a notice from PayPal that they had paid the price of the three bottles ($91.80) this month as well as having paid it last month. ANGER! Having been burned before, I had checked and rechecked that this was not an auto-delivery program. I had figured that if they seemed to work, I could order another three month supply. I went to the site and chat room and was informed that they had a receipt that they could send me where I had signed up for the recurring shipments. WRONG!

Ultimately I was credited the $91.80, and the next shipment was canceled. If they have a good product why do they have to go to such lengths to bamboozle the consumer? Started my day off with a BANG!

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Sep 19, 2017

Hi Kathlelen, I'm Sam from Beverly Hills MD. I am so sorry that you had experienced miscommunication that occurred on our end. It sounds as if you were accidentally enrolled in our monthly subscription service. But this is a totally optional feature, I am happy to hear that our customer service team was able to rectify this situation. Please feel free to email me directly at Sam@beverlyhillsmd.com, if you ever have any further questions or concerns. Thank you!

Helpful Review? 9 People Have Voted

Posted on Jan 15, 2019

Advanced Dermal Renewal

By Misty R., Verified Reviewer

I originally purchased a short term supply of this product to test if it worked for me. I was extremely happy and noticing visible results. I decided to jump in and purchase a six-month supply. When I called to place my order, I was told that it was out of stock but that they were receiving a new shipment very soon. When I finally received my order, the first thing I noticed was the slight difference in the color/appearance of the supplements. I thought it must be a packaging concession and continued taking the supplements daily. The new batch order was a complete disappointment. It was not the same quality of product and did not produce the same effects as my first order. I can only speculate that the new batch used inferior products and would no longer recommend these supplements to anyone.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jan 16, 2019

Hi Misty, my name is Sam with Beverly Hills MD. I'm happy to hear that you saw some improvement from your first order! I will look into your order and I have also passed along your feedback to our Product Development team. Please email me at sam@beverlyhillsmd.com and I will fully refund your order and send you replacement products if you would like!

Helpful Review? 9 People Have Voted

Posted on Apr 30, 2019

Product not working, will not let me return.

By L H., Maryland, Verified Reviewer

I purchase a lot of the crepe product...it did not work for me. I was also sidelined with some major health issues so it was not a priority to get a refund since I purchased and was told money-back guaranteed. They are not honoring it at all...in any way. So they laugh all the way to the bank...and I still have my skin issue and I'm out kits if money on top. Buyer beware.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Apr 30, 2019

Hello there. I am Samantha Was with Beverly Hills MD. I am sorry to read that you did not receive the expected benefits from using our Crepe Correcting Body Complex. Many of our customers have reported great experiences, which is why we stand by our 60-day money back guarantee. However, we understand that results may vary. We also offer our customers a 40% refund without the need for a return, if they are not satisfied. As a courtesy, I would like to issue a full refund for your purchase without any need for return. Please contact me at sam@beverlyhillsmd.com so I can begin the process right away.

Helpful Review? 9 People Have Voted
Showing 45-55 of 1209

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.