BioTrust Reviews

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BioTrust

Overall Rating

3.4

140 Customer Reviews

Summary

BioTRUST is a nutritional company that offers numerous supplement lines intended to address various areas of your health. Learn what customers are saying

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Customer Reviews

3.4 Stars out of 140 Reviews
5 Star:48% 4 Star:10% 3 Star:4% 2 Star:10% 1 Star:27%
61% Recommend This Company
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Posted on Mar 8, 2018

I trust in BioTrust!

By Bob Wieder, Verified Reviewer

Great company. Great products. Great results.

I have been using three BioTrust products since January 2018, and I've seen fantastic results from using these quality products, and I recommend them to my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 23 People Have Voted

Posted on Mar 11, 2018

My experiences with BioTrust products and service

By Howard Hedlund, Rockford, IL, Verified Reviewer

I hit rock-bottom when my weight climbed well over 400 lbs and my health had deteriorated to the point that I was only marginally functional. I began my journey to better health in March of 2017, and discovered BioTrust in May of that year.

I have been using several BioTrust products and taking advantage of the exceptional coaching and support ever since. I write this in March of 2018, almost a year since I started my journey, and my results have been astonishing. I have lost over 145 lbs. I am now able to sustain reasonably intense exercise for over an hour. It may not sound like much, but I can go up and down stairs without collapsing.

Is it all due to the BioTrust products? No. Of course not! I have literally worked my butt off! But the products have certainly helped immensely, and the support and encouragement from the BioTrust family has been a key part of my success. I will not deny that they are a bit overly aggressive with their marketing, but no more so really than any other primarily internet based seller.

I have needed their "traditional" customer service now twice, and both times the matter was taken care of promptly and without a hitch. Their "support" customer service (coaches, nutrition counselors, etc.) is top notch. I provide technical support for a living, so I'm not easily impressed, but these folks impress me.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on May 31, 2018

I love BioTrust

By Kathie M., Honolulu, HI, Verified Reviewer

I have been a loyal BioTrust customer since 2013. Their products are excellent and have truly given me the support I needed to attain a healthy weight and maintain a healthy lifestyle. They are constantly coming out with new and even better products, and I have used each and every one of them.

I initially lost over 35 lbs in 2013-2014. I maintained my weight until 2017 when I had a serious accident and required surgery. I put on about 25 lbs during my recuperation. BioTrust to the rescue again! I ate right, exercised, and took my supplements and have lost all of the 25 plus more! These products really do work.

The coaching they provide is unmatched by any other company. Any time I have a question or need advice, they are readily available to help me in every way. Anything from product recommendations, to diet plans, to exercise...they have always been quick to help me.

I have ordered both online and through the 800-number. Never have I had an issue with my orders. The mail to Hawaii can be slow at times. However, this is not the fault of BioTrust. I must point out, that when USPS was especially slow with the delivery of an order, BioTrust sent me a replacement right away and even let me keep the original order!

Ordering online is simple. Yes, they do have a couple of pages of upselling before the checkout is complete. However, you do not have to make a purchase. It clearly states that you will be charged a certain amount for the products. Sometimes I do take them up on the offer as it is a good deal. Sometimes I pass. The purchase price is clearly stated and they are in no way attempting to scam anyone. Ever! I also would like to add that upselling is a tactic that almost every company uses. BioTrust is not any different.

I have four products on their monthly auto-delivery. I've never once had an issue with this, and I find it's a convenient way to receive my products without having to pay for shipping! The price per product is also better on the auto-delivery program.

The bottom line is that I love this company. I love the people. I love the product. I love that they regularly donate to Make-A-Wish Foundation. The employees of this company are real people who care about the health of their customers, and it shows in the way they interact with us and the way they treat us. You cannot go wrong with these products and this company.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 36 People Have Voted

Posted on Feb 16, 2020

Great!

By Sharon T., Columbus, GA, Verified Reviewer

I bought BioTrust IC-5 and took it as directed and noticed my diabetic numbers were down after one dose. So, of course, I was excited that finally I got something that works. I continued taking it for 4 months and my numbers were looking so good and I felt good too. My A1C went down and my doctor was very pleased with my results because I had even lost weight. He even took me off my diabetic medicine. So a few weeks ago I went to order more from Amazon but couldn’t because it had been recalled. Now my numbers have gone back up and I’m back on diabetic medicine.

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Feb 17, 2020

Hi Sharon,

Wow! What an impressive testimonial; thank you so much for sharing. I'm so encouraged to hear that experienced such tremendous success with IC-5.

IC-5 is available both through Amazon and our website (BioTRUST [dot] com). To your point, Amazon erroneously recalled certain products because BioTRUST was falsely included in a manufacturer's recall notice. The manufacturer has since issued a clarifying statement admitting fault, and all BioTRUST products have been reinstated on Amazon.

All that said, we hope that you are able to once again add IC-5 to your wellness protocol. Please keep us posted, and please feel free to contact me directly with any questions or concerns at tskwiat@biotrust.com.

Sincerely,

Tim Skwiat

Director of Coaching and Community

Helpful Review? 19 People Have Voted

Posted on Jan 22, 2021

Ageless Multi Collagen and Ageless Collagen Booster

By Teresa D., Lincoln, IL, Verified Reviewer

I am a 66-year-old woman who had Gastric Sleeve surgery in 2015. I was in the trifecta of collagen depletion issues. Arthritis, menopause, and bariatric surgery robbed me of any potential to have good skin, hair, nails, and noncracking painful joints. What actually sent me scrambling to find a good product was my loss of hair. I did some research and tried some supplements but began taking far too many different combinations. In an effort to just make it a one-stop product I found the Multi Collagen from BioTrust. I took a chance and have been more than thrilled. I am losing less hair. I have actually gotten some volume back. My joints pop and creak less. I have been so pleased with how my skin looks. I was working on looking like a 90-year-old since I had lost so much elasticity in my skin. I actually have seen that there is a plumpness and elasticity back to my arms under the external skin. I believe that it has helped to reverse so much that life has taken away. I can only say how it helped me, but I have recommended it to many of my friends. Wish I had found it sooner, but I am hopeful that I can build my skin back up and I find I ache less each day from the sore and aching joints. I don’t care about my nails so much, but they are stronger for sure. Since I am an artisan, I use them to scratch and peel a lot of items and they are stronger. So, I would say any of the things suggest they might help it has helped me. I am also taking the collagen booster just in case I needed the extra help.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The product works for me

Haven't ran into any issues but I think the product is a little pricey for some people

Helpful Review? 19 People Have Voted
Showing 136-140 of 140

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