Summary
Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.
Pros
Cons
Posted on Nov 16, 2022
Every pair of the 10 pairs I purchased ripped. At approximately $16.00 a pair ($160.00!), I'm pretty bummed about it.
It's so disheartening when a company overcharges for an inferior product. Obviously, it's the customer paying for the donated pair, not the company as they claim!
Length of Use: 6–12 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
They did stay up.
They all ripped.
Company Response from Bombas
Nov 17, 2022
Hey Renee,
Savannah, here, with the Bombas' Customer Happiness Team.
Thanks so much for your feedback, although we're really sorry to hear about your experience with your Bombas. This is not what we want for our customers and we'd like to look into this further as well as send you replacement pairs.
When you have a chance, please reach out to us directly here: bombas.com/contact-us
Looking forward to turning your experience around!
Posted on Apr 30, 2023
I got a raise at work and to celebrate, I purchased 6 pairs of large cool-looking Bombas. It was winter, so I ordered the ones that are worn mid-calf. I am an average-sized female, slightly muscular legs, but not over the top. To my disappointment, I can't wear the socks. They cut off the circulation to my feet by pinching my calves too tight. They leave deep red circles around my leg as of I wore a rubber band all day. I gave them to my partner who is 5"2' and 130 lbs, with much smaller feet and calves. She can't wear them either. Same issue. Every now and again we suffer a small financial loss such as this and we move on. I have donated the socks to the local shelter hoping someone can wear them comfortably. It was worth a shot I guess.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Cool looking
Good quality
Seemed warm
Didn't fit
To tight
Couldn't return easily
Company Response from Bombas
May 25, 2023
Hey Kim,
Savannah, here, with Customer Happiness at Bombas.
Thanks so much for your review, although we're really sorry to hear that your Bombas weren't the right fit. Comfort is one of our top priorities so it's extremely important to us that each customer love the feel of their Bombas.
We think a new style or size might help so please reach out to us at the following link: http://bombas.com/contact-us
Looking forward to hearing from you.
Posted on Aug 9, 2023
Wear out very fast. Every pair I own has holes in the heel. I’ve bought several and received several as gifts, and they just don’t last.
Length of Use: 2+ years
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Aug 10, 2023
Hi Janice,
Savannah, here, with Customer Happiness here at Bombas.
Thanks so much for reaching out, although we're sorry to hear that you've experienced issues with your Bombas.
Please know that we have a 100% Happiness Guarantee that covers replacements for instances like this. You can process a request for a replacement via our Self-Service portal here: https://bombas.loopreturns.com/
Please do let us know if you have any additional questions. Thank you for your support.
Our Promise to You
In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.
We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.
