I requested to unlock my iPhone 6 from Rogers network. After 4 days Cellunlocker unlocked my phone. It's a great experience, thanks!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Summary
CellUnlocker.net is a website that allows customers to unlock their mobile phones via email, using the company’s fully automated online system. Learn what customers are saying about this service.
Posted on Mar 31, 2022
I requested to unlock my iPhone 6 from Rogers network. After 4 days Cellunlocker unlocked my phone. It's a great experience, thanks!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Posted on Apr 2, 2022
So, Xfinity mobile wanted me to wait 3 days for them to send me my unlock code. I had paid the phone off months prior to this, mind you.
So after a quick search, I found Cellunlocker and gave them a try. Not even a full hour went by and I had my unlock code. You all saved me and I'm grateful for it. Affordable, very fast, and truly painless.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The speed
The cost
The ease of use
The website design can scare people away
Maybe an updated design might help traffic
Personally everything went smoothly
Posted on Apr 4, 2022
Received unlock codes within an hour, directions were straightforward. Unlock procedure required entry of only one number. Make sure the submitted IMEI# is correct and pay close attention to instructions. After unlocking it takes time for the phone to be registered with the new network.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easier than dealing with AT&T
No “cons” were specified in this review
Posted on Apr 4, 2022
To assist me to unlock devices I reach out to Cellunlocker always. No waiting, always assists me with any device. Response time is immediate, beyond the assistance of customer service and support. Amazing. They won't disappoint you, they're 100% honest.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Timing
Trust
Above and beyond customer assurance
No “cons” were specified in this review
Posted on May 14, 2022
This company is 999% legit! They quickly helped me. Highly recommend over any website. They unlock your iPhone remotely – you don't even need to enter a code!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Response time
Legit
Friendly
No “cons” were specified in this review
Posted on May 24, 2022
AT&T USA premium carrier unlock service only took a few days and worked perfectly fine! I unlocked it from AT&T and was able to use another (Ting) SIM, activate, get a signal, and make a call with no problems and didn't even need to restart!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Simple
Fast
Easy
Price
Premium
Wish I could do it myself
Posted on May 24, 2022
I was skeptical at first but the process was so fast. They even followed up with an email to ensure everything went smoothly. They are the bar for customer service.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast
Simple
Reliable
No “cons” were specified in this review
Posted on May 29, 2022
In the beginning, I thought the whole site was a scam because of past experiences, but in the end, they did their job. Thank you so much.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Legit
Actually unlocked my phone
I had to contact them a lot to get my code
Posted on Jun 1, 2022
What should've been 48 hours took 4 weeks. Customer service either didn't respond or didn't help much. After week two I was adamant about a response and was told it would only take 3 more days. I waited an additional 2 weeks.
I've used this website in the past and had gotten good turnover speeds, but I can't speak of their reputation after this experience. I'll just have to see how the next unlock goes.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
They always deliver, usually on time
I have never received a false code from them (which would be problematic since you only have a few tries)
The prices are good, instructions are also clear
Took WAY too long to receive my code
Customer service didn't help much and the little information they gave was still untrue
No compensation after such slow service, no updates after promised delivery time had long passed
Posted on Jun 1, 2022
In the beginning, I didn't trust them, but after 10 days he sent the code as he promised. He sent me the first code but it didn't work because the phone asked me for another one then he sent me the 2nd one.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
No “pros” were specified in this review
If they can send us updates about the process it will be good
Posted on Jun 5, 2022
This team is 100% professional! They took care of me in 1 day and did it on a fairly new device, S21 Ultra 5g. Don't hesitate and waste time looking around for better and fast service. You ARE at the right place! Thank you guys once again, you're awesome!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The prices
The time
The technical experience
No “cons” were specified in this review
Posted on Jun 5, 2022
Was a bit skeptical that it would work but they got it done within the time frame they promised. Now I’m using this phone with my T-Mobile line and have no problems at all. As soon as they let me know it was locked I switched out the SIMs and it was working right away.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
It was guaranteed or money back
Turn around time was within a week
Business days only, does not include weekends or holidays so that delayed the process a little
Posted on Jun 11, 2022
These folks are persistent, effective, and professional. They provided an unlock code for a phone that AT&T claimed Samsung did not have a code for. The first method they tried yielded no result, but after checking back with us they tried a second database and were successful. It wasn't super quick but was within the quoted time. They stayed in contact on progress. I am going to use Cellunlocker for a second phone. I highly recommend them!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
It worked!
They stayed in touch about progress.
No “cons” were specified in this review
Posted on Jun 9, 2015
I was traveling to Hong Kong and need my Blackberry unlocked so I wouldn't have to pay roaming fees. I'm quite skeptical about purchasing things online. After placing my order, 2 minutes later what do you know? an Unlock code sent to my email. Support was great. Two thumbs up!!
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 2, 2013
They did a good job unlocking my Galaxy! Later I had one phone no one could unlock, but the refund was prompt. They do what they promise in a timely fashion.
Bottom Line: No, I would not recommend this to a friend
Posted on Jun 20, 2015
I had lock my phone to three and now it is unlocked for all networks.
Thank you very much, cellunlocker.net.
Bottom Line: Yes, I would recommend this to a friend
Posted on Jun 16, 2014
I've been unlocking phones with this company for over 6 months. All you have to do is give them the correct information and follow their directions simple as that. They do give refunds in case of unlock code not found.
Bottom Line: Yes, I would recommend this to a friend
Posted on Jul 9, 2015
The only problem I had was, to use the unlock code you need a sim card from a provider other than the company you are using. Once I obtained one of those I unlocked my phone with the code in two minutes. I notice people dishing the company as it wouldn't unlock their particular brand. That is totally their own fault, they are told before they try which phones it won't work on. I do not shop online frequently but am very happy with the product I received.
Bottom Line: Yes, I would recommend this to a friend
Posted on Jul 9, 2015
Was really skeptical because of some of the reviews, but ended up purchasing a code that arrived in less than four hours on a Saturday afternoon and worked perfectly on the first try. My phone is now unlocked and accepts my new SIM card. Really happy with the entire process.
Bottom Line: Yes, I would recommend this to a friend
Posted on Dec 8, 2015
Worked for me, had to get a second unlock code as the first did not work, but I now have an unlocked cell phone. It was for AT&T and can now use it for T-Mobile.
Bottom Line: Yes, I would recommend this to a friend
Posted on Feb 26, 2016
I have now unlocked two phones (an iPhone 6 Plus, and an iPhone 6) that were locked to Bell, Canada. The turn around time was approximately 24 hours. I received an email letting me know when the phone was unlocked, inserted Rogers SIM card, and that's it. It worked perfectly.
Bottom Line: Yes, I would recommend this to a friend
Posted on Feb 7, 2017
I was being a skeptic because after requesting the product, it said that it would take one to three workdays, and after three days, my order status was still processing. One day later, I got an email that they have a worldwide delay, and it would take another three to five days. I thought I was being faked, but another day later I received an email that it was finished! And it's true (in my case).
I have a Samsung S7 T-Mobile from the USA, and I couldn't unlock it, even after calling the service from T-Mobile a lot of times. So after receiving this email, I was still a skeptic, but I opened the unlock app and when I tapped "permanent unlock," it was unlocked! Normally it said, "this phone is not eligible for unlock." So I'm very happy because now I can use it in the Netherlands!
Bottom Line: Yes, I would recommend this to a friend
Posted on Apr 18, 2017
First of all, I would say that 90% of the "bad" ratings, on here, are from first-timers who don't understand how it all works and they were either impatient or ignorant of how to proceed before/during/after the unlock or during the waiting period.
My receipt said it could take 2-5 "business" days, so I will wait 2 to 5 "business" days before getting concerned.
Not every phone takes the same amount of time to unlock. One might take 2 hours, one might take SEVERAL days, it's just the way it is UNLESS you want to go somewhere else and pay more for faster service.
If you look at all the sites, you will see that more money makes processing faster, it's just how it is.
Sending texts and unlocking phones have NOTHING to do with one another. "After" you unlock the phone, you HAVE to set a "new" APN so you can send SMS/MMS correctly. I've seen people blame cellunlocker.net for their own lack of understanding of, well, everything to do with the phone and the situation and it's not fair to the company.
I've bought, over the years, maybe 5 or 6 unlocks from them and never had any real issues with them. I go through phones, pretty rapidly, so I've got a history with these people and I know not every situation is going to be the same.
READ THE RECEIPT. It's going to be your guide to sanity with this process. Read it ALL, especially the part where it says "days to complete" and you won't get so wound up.
Now, in all fairness, I will take note of the other side of the situation. The phone service, associated with this company, it kind of "sucks" because you're put on hold forever sometimes.
You don't always get emails back fast when you email support and sometimes this company's website (like today) goes down for a period of time.
Like I said, I've done this SEVERAL times with this company, and always seem to have a decent experience for ONE reason, I understand the rules.
If you're impatient or paranoid which, let's be honest, there are a LOT of you out there who are both, you're not going to have a good experience with this company.
Bottom Line: Yes, I would recommend this to a friend
Posted on Apr 25, 2017
I unlocked two phones with this company; an iPhone SE and LG Leon. It was quick and easy service, and I received my code in a couple of days, (1-2 max), inserted the SIM cards, and (voila!) unlocked phones! Awesome. No need to email or call; patience is the key!
Bottom Line: Yes, I would recommend this to a friend
Posted on May 13, 2017
I've ordered now about six codes from these guys over a span of about two years. Although most of them were riddled with frustration, my current order is going to be my final order.
As stated by many people on this review page, these guys like to jerk you around about how long it takes for the code. They'll first claim you have the wrong estimated completion date, although the date is present before you check out, after you check out, and again in the email receipt. They'll say it'll be a day longer on the final day when you still haven't received anything. Then when you have nothing the next day, they'll say either one more day or you'll definitely have it by midnight. Then they'll keep asking for one more day or just say we're doing the best we can and you'll receive the code in your email when it's finished.
I would not mind if they were honest and said it's taking longer than we expected and actually apologized. They're just belittling and act like you're wrong and you shouldn't be asking about your order. Their time estimates should be the maximum time for them to either come up with a code or issue a refund. They should also ask the customer if they'd like to continue with trying an "alternative database" as they usually do, instead of automatically extending the search without any communication with the buyer (which may or may not result in a code anyway).
I'm plenty patient and understanding if I'm being asked to wait a bit longer and am treated kindly and feel like I'm being kept informed if things aren't going quickly and smoothly. This is not the case with these people.
I would recommend buyers seek out other merchants if they desire an unlock service that operates in the time outlined during purchase and provides a decent amount of communication to set the buyer at ease if issues arise.
Bottom Line: No, I would not recommend this to a friend
Posted on Sep 22, 2017
The function to inquire about a problem on their website is broken. But their product works and they are willing to assist you if you get a hold of them.
Bottom Line: Yes, I would recommend this to a friend
Posted on Jul 23, 2015
I recently unlocked my Bell LG G3 (still at the beginning of contract) using Cellunlocker.net since I wanted to use SIM cards while over in Europe.
I received a couple unlock codes (apparently depends on the phone) and the first one I tried worked (my LG G3 had 10 attempts to unlock). The codes arrived in less than an hour.
Very happy with this service; I had no requirement to go to customer service, so I cannot comment on that.
I'm guessing this site has a proprietary algorithm to determine the unlock codes based off cell manufacturer and IMEI? That might explain how they sometimes get it wrong. Some sources say they go to a database to get the code, but due to the fast turn around I doubt that is how they do it.
Anyways, overall a good experience and low cost ($10 CAD).
Bottom Line: Yes, I would recommend this to a friend
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