I ordered one. They didn't ship it to me and won't give me a refund. Everyone with problems please report them to the Federal Trade Commission. Let's get them put out of business.
Bottom Line: No, I would not recommend this to a friend
Summary
Clean Zone uses ozone to disinfect your CPAP machine, saving you the time and labor it would take to wash your machine by hand.
Posted on Aug 20, 2020
I ordered one. They didn't ship it to me and won't give me a refund. Everyone with problems please report them to the Federal Trade Commission. Let's get them put out of business.
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
They are liars
They are cheats
Posted on Sep 1, 2020
Pretty poor. Within the first week, the zipper broke and needed to be repaired daily. Now the main unit won't take a charge. And they don't respond to issues. Money wasted - buy something else.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Product and customer service sucked
Posted on Jan 1, 2021
Saw that they charged my elderly father-in-law's card and he never was sent the cleaner. I called and talked to Sam and she said oh we will send you one right out four months later. Shame on you!
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
They are taking advantage of elderly
Posted on Jan 28, 2021
There is no way of knowing battery state. You just have to guess when to recharge. Mine stopped producing activated oxygen "ozone" after 11 cycles. Would not buy again. Back to hand washing.
Length of Use: 6–12 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Easy to use
Fast set up
Affordable
Machine stopped working after 11 cycles
No charge state indication
60-day warranty
Posted on Feb 26, 2021
Can't contact them. No phone number listed. The email address listed is non-existent. The form to write them cannot be found. What a terrible website.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Product is fine
Cannot contact them
Posted on Apr 24, 2021
Hooked everything up and started it up. The machine started to smell and I had to stop the machine, thought it was hooked up wrong, but no, it could only be hooked up one way. This machine is a piece of junk, sent it back the same day I got it. No, I will not recommend it to my enemy!
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Posted on Jun 8, 2021
I have had my cleaner for 2 months and my machine will no longer charge. I can find no way to contact the company for help. It was cheaper than the SoClean machine and there is definitely a reason why. I have learned my lesson. I purchased my machine from Walmart.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Unable to reach customer service for help
Posted on Nov 22, 2021
I have to clean everything with soap and water after using. There is a nauseating smell, I’ve never smelled anything like it before, but it can make a person throw up.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Nauseating
Posted on Nov 17, 2022
The machine stopped after the 90 days and when I called the customer service number I was told that it was passed their return date and too bad for me. I even tried to mail it back and they returned it to me.
Length of Use: 1–2 years
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
No response to calls
No information given
Have to make multiple attempts to get a person
Posted on Nov 28, 2022
I ordered my first Clean Zone in 2021 and by 11/22 the port had broken. I phoned them at 1-800-340-3418 and they said if I buy a warranty for $14.99 they will ship me another one, which they did. Now less than a year later this one has the same issue but when I called they informed me I would pay the same $14.99 and I would also have to pay $49.99. This product obviously has a defect or they do this so it does break and you have to buy another one. Either way, I would not recommend this product.
Length of Use: 2+ years
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Product works
Charging port defective
Posted on Dec 20, 2023
I would expect a $100 item would last more than 10 CHARGES. The battery will not charge. The battery on/off light is green but beeps and stops working within 4 minutes useless. Can you send me another battery? You should have an attachment ability so I could send you a photo of this.
Length of Use: 1–2 years
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Ease of use
Battery will not recharge, less than 10 charges
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