Coventry Direct Reviews

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Coventry Direct

Overall Rating

4.7

143 Customer Reviews

Summary

Coventry Direct is a life settlement company that can purchase your life insurance policy for more than the surrender amount, but less than the death payout. Learn what customers are saying about this service

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Customer Reviews

4.7 Stars out of 143 Reviews
5 Star:87% 4 Star:5% 3 Star:0% 2 Star:1% 1 Star:5%
92% Recommend This Service
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Posted on Jan 8, 2021

Great and timely service!

By Neil R., Minneapolis, MN, Verified Reviewer

I worked with Peter Hirshon on selling my term life policy. He was professional and explained each step in a very simple, easy to understand manner, and is a great guy. Peter was also very prompt and kept the process moving and was always available for me when I had questions. I am perfectly satisfied and would highly recommend Coventry and especially Peter Hirshon.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to understand the process

Availability of the representative

Timeliness of the process

Pleasant service

No “cons” were specified in this review

Posted on Dec 28, 2020

Excellent Experience

By Philip C., Houston, Texas, Verified Reviewer

The transaction was pleasant and professional from start to finish. Representative Acker kept me updated on status timely, even when the insurance company was a little slow in procedures.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Communication

Professionalism

Considerable paperwork

Posted on Dec 29, 2020

Top notch!

By Chet O., Palmyra, VA, Verified Reviewer

We sold our Life Insurance policy to you and Drew Acker was my contact. He was tremendous! We would have been lost without him!

He walked us 100% thru the process. Very friendly and was there whenever I needed him.

Dynamite personality as well.

I wish that every other company I called had the customer service he provided! All my best to Drew and Coventry. Merry Christmas!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Drew Acker

Follow through

No “cons” were specified in this review

Posted on Dec 29, 2020

Matthew Glanzberg was very professional and helpful

By Julianna H., Switzerland, Verified Reviewer

Matthew Glanzberg was very professional and helpful. We had to deal with a number of technical complexities and he made sure everything went smoothly. Thank you!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professional

Great communication

Matthew was very thorough and easy to work with

A lot of paperwork that could be better pre-organized

Time consuming

The first offer wasn’t enough

Posted on Feb 2, 2021

Great experience

By Igor S., New York City, NY, Verified Reviewer

Overall very satisfied! Professional team that keeps you updated through the entire process. A lot of paperwork so be ready and be patient. Highly recommend!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Honest transaction

Very professional

Constant updates throughout entire transaction

A bit time consuming, lots of paperwork

Posted on Feb 6, 2021

William Perry

By Diane G., Las Vegas, NV, Verified Reviewer

William Perry helped me to navigate the complicated process of selling our insurance policy. He was detail orientated, patient, professional, and a problem fixer.

He kept the process on track, resolving any issues or answering any questions that were needed to complete the sale.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Service

Professionalism

Efficiency

No “cons” were specified in this review

Posted on Feb 23, 2021

Got what I wanted, many details make it worth the money

By Werner M., Chapel Hill, NC, Verified Reviewer

Instead of just stopping to pay the premium I checked what the policy is worth to Coventry. It was at the end worth to notarize on some documents and on several get my signature witnessed. It shows how serious Coventry takes their business. A little more cash besides ending to pay the ever-increasing premium was worth turning over the policy to a new owner.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

They negotiated the price they paid

The assigned counterpart individual was surprisingly personal

They kept me informed

Initially the time all the reviews by Coventry it took

All by phone, nothing in person, only remote

Posted on Mar 6, 2021

Good decision and worth the time

By Glen J., Illinois, Verified Reviewer

Glad that we took the time to get comparative quotes and ultimately selected Coventry. Premiums had become a financial burden so entering into this settlement was the best option. Matt Glanzberg, the Coventry associate assigned, was tremendously helpful throughout the settlement process. He gave clear explanations, was patient in answering questions, always kept us informed on process status and he was receptive to our needs. It was a pleasure working with him.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Most competitive offer

Straight forward and transparent process

Helpful associate

Lots of paperwork, but that was necessary for legal purposes

Showing 136-143 of 143

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