Crepe Erase Reviews

Crepe Erase

Overall Rating

1.7

164 Customer Reviews

Summary

Crepe Erase is a set of skincare products intended to restore moisture and elasticity to dry skin and eliminate the appearance of crepey skin. Although safe and can provide short-term benefits, the results aren't permanent.

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Customer Reviews

1.7 Stars out of 164 Reviews
5 Star:12% 4 Star:3% 3 Star:4% 2 Star:7% 1 Star:72%
18% Recommend This Product
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Posted on Dec 23, 2015

Customer Service

By Terri Brown, West Virginia, Verified Reviewer

After watching the infomercial for Crepe Erase, I'll admit I was moved to purchase. Belatedly thought I'd better look at customer reviews, and glad I did. Immediately called the 'order' number to cancel and as suspected based on reviews, got the run-around.

I was going to be transferred to this representative, then that supervisor, asked to call back later because my order had not been processed yet, the representative was reaching for any reason not to cancel my order. I had to be more assertive and state that "you can take my order, but can't cancel it as stated on your website"? "I absolutely want to cancel this product, I do not want someone to try to talk me into it, I do not want this product". I also told him that this is exactly why I was canceling, the customer service process tries to make it very difficult to cancel an order and I don't want to get caught in that loop of auto-delivery.

One minute later, he was able to cancel my order. Just beware that when ordering this product, you will spend time on the phone with customer service if you do not want the product. 

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 241 People Have Voted

Posted on Dec 24, 2015

"Crap" Erase

By G Patel , United Kingdom

This product should be renamed Crap Erase rather than Crepe Erase, as the only thing that gets erased is the money in your bank account. I only gave it one star because I was forced to in order to submit my review.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 261 People Have Voted

Posted on Dec 27, 2015

Bad and false advertising

By Yolonda Johnson , Texas

I sent them their products back, never got my refund. I have a tracking number. When I tried to contact them, it's like the number is blocked. You can buy products like this at a local store that work better. It's a scam. They put these people on the phone that talk too much about nothing, wasting your time (how you do today, and thank you Ms. Yolanda, can I call you Yolanda?). They are full of bull. They will tell you that they are going to refund if you return the product. I did the best thing, I got a tracking number. I'm going to put them on Facebook and all over the networks.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 301 People Have Voted

Posted on Jan 22, 2016

Sorry, not worth the money

By Kathy , California

I bought this product, namely because of Jane Seymour. I like the big jar of Crepe Erase, but the rest of the products were worthless. I looked into returning them but the shipping & handling were not worth it. So, in my opinion, don't waste your money. Customer service was not helpful at all.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 244 People Have Voted

Posted on Feb 6, 2016

False Advertising!

By Suzanne Ellis , Athens, GA

The advertisement was that the Crepe Erase was $39.95, yet it turned out to be $119.85. That's why I canceled it, and am mailing it back. Thank you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 253 People Have Voted

Posted on Apr 20, 2016

Unexpecrted charges

By Dharma, Memphis, TN, Verified Reviewer

Beware of their sneaky ways. They ask you to return their product if you don't like it and charge your account for months. The product itself is nothing real, just an usual cream and it will not erase anything. It is definitely overvalued.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 209 People Have Voted

Posted on Jul 19, 2016

Ripped Off!

By Jennifer Velo, California, Verified Reviewer

Unbelievable. The advertised price of "only $59.95 plus free shipping" is FALSELY ADVERTISED. There is very fine print a couple of pages later that says that you will be charge 3 installments of $59.95, plus shipping. You can read the small print below. Even the first sentence is misleading. I expected my first delivery, THEN another one would be sent "approximately 4 weeks after" my first order. No, my friend, this is not true. You won't see another package from Crepe Erase until 12 weeks later, but your credit card will be charged every month.

Also, I ran out of the product before the 4 weeks were up, so how was I supposed to make it in 12 weeks? I suppose they get away with this legally by having the fine print on their website. They take advantage of people who order their "miraculous" product.

Approximately 4 weeks after your first order is shipped, and then approximately every 12 weeks thereafter, you will be sent a new full size supply of our 5-Piece system. Each shipment will be charged to the card you provide today, in three installments, approximately every 4 weeks at the guaranteed low price of $59.95 plus $3.99 for shipping and handling per installment, unless you call to cancel.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 168 People Have Voted

Posted on Aug 20, 2016

Deceiving product

By Fei Chan, California, Verified Reviewer

I used everyday for a month and nothing happened. My hands still wrinkles, not to mention other areas. It does not work as claimed. Jane Seymour probably had several plastic surgery procedures done. This product will not do anything for you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 100 People Have Voted

Posted on Sep 7, 2016

Bad business ethics

By Adria Williams, Illinois, Verified Reviewer

Do not order anything from Guthy Renker, period. They prey on us sicker who believe what we see, and then take our money forever. The itself product was definitely nothing special, and for sure not worth $150. Do yourself a favor, and turn the channel when you see anything from them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 67 People Have Voted

Posted on Sep 14, 2016

Horrible

By Tina DiPierro , California, Verified Reviewer

Customer service makes it very difficult to cancel. They will charge you despite requests to stop shipments.

The product itself is okay but not any better than decent brands available in stores for much less money!

Don't Do It!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 74 People Have Voted

Posted on Sep 17, 2016

Not Happy

By Sheila Harvey, Santa Fe, NM, Verified Reviewer

This product turned my skin red and caused me to break out. I called and canceled before the next shipment date yet they still took money out of my account and sent the product. When I called back they said I have not canceled. They kept saying that they will send an email showing I canceled yet I have yet to see one. So I'm having to go to the bank to stop this and pay to ship the product back. This is not worth the hassle.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 97 People Have Voted
Showing 45-55 of 164

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