Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on Feb 11, 2019

You think you're paying less but it's actually a scam

By Joel M., Texas, Verified Reviewer

I was skeptical with this website at first, but I said what the heck, maybe they're actually good. So I started my free trial, only $5 something for the shipping, so I made a custom cream and it said to take pictures of your face, shoulders, back, and chest so I thought they had for the body too (I specifically joined for body cream or something for body acne), but weirdly the cream is only for the face. They give you recommendations, which I liked, and they respond pretty quick if you had a question so props on that. Now, let's talk about the actual product since I needed it for my body I used it for my body, for some odd reason they told me not to use it on large areas but that seemed like a BS excuse...the bottle only lasted three days! So I guess that's why they told me not to use it for my body because you will notice that the bottle they give you is like a potato chip bag, it seems full but is only half the bottle, well I'm being too nice when I say half it's actually 1/4 of the bottle.

So that's the actual cream for acne, they give you two more things a moisturizer and a cleanser. So lets recap on what it brings: 1/4 of the cream (by the way, the bottle says 12 ml but it's only just two) for acne, 0.8 oz of moisturizer and 1.4 oz of the cleanser. I mean I paid 5 bucks, what will you expect, OH wait, that package is actually $30 a month, you only pay $5 for the shipping in the trial, so okay you can downgrade so that the 1/4 (2 ml) bottle cream only arrives and that's $24.90.

So, does it actually work? Maybe I only had it for three days and they say it clears in five to six weeks, so good luck on that. I have noticed it's slightly going away but for what I need it is a waste of money, even if you're going to use it on your face, I still won't recommend this. I'm not saying that because the cream doesn't work, it's because they're selling overpriced cream and falsely advertising the size of the bottle. So I would rate this from 0 through 10, 3/10 good website, good customer service but overpriced products, misleading customers, and they just seem straight up sketchy.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Feb 12, 2019

Hi Joel,

Thank you so much for reaching out and sharing your experience. Please know that Curology is not for use anywhere but the face and/or neck. While we're happy to offer non-prescription advice for body acne, our custom formula's are not designed to treat body acne concerns.

Any prescriptions prescribed by Curology are for use on the face/neck only. If you are using Curology on a larger surface area, please stop immediately.

When used as directed our bottles last a majority of patients a full 30 to 60 days (depending on their subscription plan). Our bottles are small, but with prescription medication, a little goes a long way! Each bottle contains 3 active ingredients chosen for your unique concerns.

If you have any questions about our service, please don't hesitate to reach out to us at support@curology.com. We're happy to help!

Helpful Review? 5 People Have Voted

Posted on Aug 8, 2019

Cool concept but didn't work for me

By Elizabeth G., Miami, FL, Verified Reviewer

I really wanted this to work out. I’m a skincare junkie and I always find myself buying so many different masks, serums, face washes, etc., but struggled to find a solid routine I could employ consistently that didn’t trigger me to go out and buy something "better." With this mentality, I turned to Curology. The concept was very cool. I loved that my treatment was made for my skin and I had a "Curologist" that can help me along the way. I never grew up with acne and at 24, this was the first time that I experienced unexplained breakouts (very mild though) and crazy oily skin! I never felt like it was a big enough issue to go see a dermatologist but wanted to find a specialist who can figure out what I need so Curology seemed like a perfect fit. Unfortunately, I never saw results and my skin only got worse. Little whitehead pimples would appear constantly all over my face. It was explained as a "purging" of my skin so I kept using it for 2 months; my skin would periodically get back to how it was before Curology but it never actually improved my skin. Once I started noticing dark marks from all the pimples the Curology treatment developed, I decided to cancel my subscription. I think this product is not meant for people with mild acne.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Aug 8, 2019

Hi Elizabeth!

I appreciate this review and that you took the time to try us out. I do apologize that you didn't see the results you wanted. While Curology works for many it may not be the right option for everyone.

Thank you again!

Helpful Review? 2 People Have Voted

Posted on Nov 15, 2019

Basic products for an expensive price

By Abby M., Milwaukee, WI, Verified Reviewer

I tried the trial version of Curology. I thought it was great at first...I liked the feedback from the medical health providers and I liked that you submitted selfies to show to your provider.

I used the products for two weeks and my skin did not improve at all. The products felt basic and didn’t feel good on my face. Additionally, they charged me another $61 for a subscription of Curology. I contacted customer service email (they don’t have a phone line) and no one responded to me. This company scammed me out of my hard-earned money.

Definitely would not recommend. Poor experience.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Dec 4, 2019

Hi Abby,

I am so sorry to hear about your experience with Curology and our support team. We are a subscription service so we will continue to send product as long as the account is active.

If you need any help with canceling or getting in touch with our support team, please send me a message on Instagram - @curology. I would be happy to help resolve this issue!

Best,

The Curology Team

Helpful Review? 12 People Have Voted

Posted on Jul 22, 2018

Less product, same price?

By Angela G., Ohio, Verified Reviewer

They decrease the amount of product you get claiming people are throwing it out but are not decreasing the price. Seriously, who is throwing out their prescription medication on a monthly bases? If this is the reason, why are the prices not dropping?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Sep 24, 2018

Good product, good results

By Lynda S., Seville, FL, Verified Reviewer

Easy to use, feel good on my skin, has made a difference in the texture. Doesn't cause breakouts or irritation. Skin feels smoother, pores less noticeable. Like that, I have someone at Curology that I can contact directly with any questions or concerns and that my product is made specifically for my skin type and concerns.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Sep 8, 2019

I should have been fine with what I had...

By Rebecca B., Appleton, WI, Verified Reviewer

In June of 2019, I decided to take a leap of faith and join Curology. My acne journey began when I was only 9 years old. I had tried prescription medications for my acne including Isotetroin, Benzoyl Proxide, Retinoids, Salicylic acid, Azelaic acid, and Antibiotic medications. I saw some results from these treatments but nothing to rave about. My acne was still taking over my life and I was running out of time before the damage was irreversible. By my junior year of high school, I had huge purple cysts on my chin and cheeks, deeply scared tissue from years of squeezing and scooping, and pores that were large and in charge. So, I was hopeful after seeing ad after ad about all the people, just like me, who were being bullied by their acne. I had friends who had skin even worse than mine who swore by Curology.

Before I started using Curology, I used Apple Cider Vinegar twice a day while cleansing and moisturizing with Drunk Elephant products. To be completely honest, it worked SUPER well for my skin. For the first time in forever, my skin was glowing, my pores were smaller, my forehead wasn’t a greasy mess, and I could wear a little makeup once and a while without breaking out for 3 weeks after. I regret quitting this regimen for Curology. I still have acne, obviously. I still had pimples and pretty crappy skin compared to 90% of the population. So, I decided to keep the good cards rolling and make my skin even BETTER with Curology. So, with this mindset, I took the short quiz about my skin and I took a few photos. About a day or two later, I was set up with a provider and had personally curated medication on its way to my front door. I was SO excited.

When my Curology package finally came, I was eager to start. I began by using the cleanser and moisturizer 3 times a day and the actual medication every other night. I was told by my provider, who was absolutely lovely and very kind and I do not blame her at ALL for my poor experience, that my skin was in pretty rough shape. She pointed out my damaged pores and hyperpigmentation. She also noted that I could see major benefits with Curology, but I may want to look into starting Accutane (the strongest acne treatment, like, ever...basically it’s the only "cure" for acne and it’s really hard to get your paws on...it’s expensive and extremely hard on the immune system, but it’s the only thing that will re-set your skin). This was something that I was already thinking about and trying to avoid having to do. I don’t have $600+ laying around to pay for Accutane. So, I knew that realistically, there was a chance that this may not work and that Curology may not be for me.

After a week of using my cream every other night, my skin got to a point that was so alarming and horrifying...I had never seen my skin that bad. I was reassured that this was completely normal and that my skin was "purging." Basically, that’s when skin pushes out all the dead stuff that’s stuffed in its pores so that it can fully absorb the good stuff that’s being introduced. I was told that it was to last 3-8 weeks. So, week after week, I was desperately hoping that my skin would finally stop trying to kill itself. After 7 weeks of this same heartbreak, I was starting to wonder if this was the purging or if the medication just wasn’t working. By week 10, I had 5 deeply rooted pimples that were so painful and tender I couldn’t sleep on my side or stomach because it was so painful for my face to even rest on a pillow. They would be deep red and purple as they just sat and stewed under my skin, full of rage and pressure. I was completely screwed. My skin was PISSED.

So, after 3 mental breakdowns and countless 2-hour-shower-crying sessions, I decided to stop using Curology. I threw away the medication cream and started using my original Drunk Elephant and Apple Cider Vinegar routine and within - I’m not exaggerating - 5 days, my skin was totally calmed down and giving me some hope. Overall, I think Curology is a wonderful brand and has some really talented and skilled employees, but it’s not for people like me, who have stubborn, deep, and aged acne. I would recommend it to an 8th grader who’s battling their first hormonal breakout, which is totally okay and still just as sucky as my acne. I think that it’s meant for people who have pretty surface level acne- maybe a lot of black and white heads and just some pesky pimples after wearing makeup for a few hours. I wouldn’t recommend it for people who have borderline cystic-acne or premature adult acne. My acne is probably a 7 or an 8. I would recommend Curology to someone who is at a 4 or a 5. It’s a great brand with a lot of really inspiring and touching success stories, but I just wanted to make a point that it’s not really meant for serious acne.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Sep 9, 2019

Hi Rebecca!

I am so sorry to hear about your experience. While Curology does work for many, I realize it might not be right for every person.

Glad to hear that you have found a treatment working for your skin - wishing you all the best on your journey!

Helpful Review? 15 People Have Voted

Posted on Sep 17, 2019

Not impressed, no changes.

By Nikki G., Colorado, Verified Reviewer

My skin has had zero irritation to the formula. However, my skin has also not made any changes since beginning treatment. I am not seeing ANY results after using the system (cleanser/moisturizer/treatment) for months now. My problem areas (chin, jawline, neck) still have continuous bumps and acne - most of which are still large, clustered, and under the skin. Furthermore, it now seems as though I have MORE acne breakouts on my cheeks than I did before beginning treatment: especially small, under the skin lumps and acne on cheek area (which was never a problem-area previously).

The formula does not seem to be customized to my skin, and I find it unfortunate that there is no request for feedback after the trial period, aside from the generic "no worries that it’s not working, it’ll take 4-6 weeks to see changes, stay with it!" It’s now been 8+ weeks of regular use with no changes in sight.

My skin is NOT SENSITIVE, my formula needs to be changed and be more potent. I’m dissatisfied with the amount of money spent and the minimal to zero results.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Feb 24, 2017

Relatively effective

By Kate, Detroit, MI, Verified Reviewer

I have had acne since age 13. I am now 32 and have tried just about everything. The only thing I have not tried is Accutane because I already live with anxiety and depression and do not want to take anything that will mess with my mental balance. I've been to several different dermatologists, but I simply do not have the time or money to go weekly to get peels, masks, etc., or to pay for the multitude of prescriptions they want me to go on. I've also been there, done that with just about everything you can imagine that is over-the-counter (including Proactiv). Nothing has worked well enough to justify me continuing to use it.

I saw Curology through a sponsored post on Facebook, and since it offered a free trial, I figured it couldn't hurt to give it a shot. The website is really attractive and easy to use. It was basically the same old story; try it hoping for it to work, but fully expecting for it to do nothing.

When I began using it, my skin did get worse at first. So probably for the first two weeks or so, I was tempted to quit using it. However, the website had prepared me for the fact that this could happen (they call it purging), so I decided to keep trying. After the purging phase, my skin did begin to improve. I was only supposed to be using it once a day, but I decided to try doing it twice a day. At this point, I began moisturizing twice a day as well. So I'd put on my moisturizer, then apply Curology.

I am really impressed with Curology. I have been using it for almost three months, and I have seen a pretty noticeable improvement in my breakouts. It hasn't completely stopped my breakouts, but they are smaller and clear up more easily. I know you are not supposed to pick or squeeze pimples, but I think we all do. The major difference I notice now that I'm using Curology is that, when I squeeze a pimple, it clears out much more easily and fully, then begins healing right away. Previously, when I'd squeeze a pimple, the head would take forever to emerge, leaving the zit angry-looking and more noticeable than before, and then taking days and days to heal.

Even though I wouldn't say I have clear skin, it's absolutely much better since beginning Curology. I plan to continue and hope to see even more improvement.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Aug 22, 2018

It's all around good but...

By Skylar S., Michigan, Verified Reviewer

It's all around good but when I lick my lips I can taste it and it tasted disgusting. Ok, so I know you guys are probably like what the heck why is this girl tasting it? I'm not squirting it out of the bottle into my mouth; I'm just saying that if you were to kiss someone they probably wouldn't like the taste of this on your skin. But besides that, it's pretty good, my acne has cleared up. I have oily skin, and I would like to believe that's helped but I'm also using another product for oily skin.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Sep 22, 2018

Working great!

By Monica K G., Ventura, CA, Verified Reviewer

I still get mini pimples here and there, but hardly noticeable. They're gone within a day! Nothing compared to my breakouts! I know it's working because I'm not breaking out and if I do skip two nights without Curology, I immediately begin breaking out!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 24, 2019

Clearer skin, more confidence, love.

By Anna T., Philadelphia, PA, Verified Reviewer

The stuff is great, it’s helped to solve my issues with acne, maybe not 100%, but I can honestly say I feel more confident with my skin than I did a few months ago. People have been telling me my skin is looking better than ever, so I’m pretty happy about that. I’d like to share the results with other people as well, if that’s possible.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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