Effy Jewelry Reviews

Paid $5,000.00 for a ring. Quality was horrible. Diamond fell out 2 weeks after purchase (4 wears). Effy clearly has a quality control problem. Take notice of all of the reviews that mention (1) stones falling out, and (2) poor customer service. Take a look at Yelp!

I do not recommend Effy. I purchased from Macy's and returned the ring. They were reluctant to take the return because the tags were removed. Dah! I have another ring, got the certificate with my name completely butchered. Can’t get a response from customer service. So many issues.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

I had been watching a piece of jewelry go on sale and go on sale and go on sale until it went to close out. My mother bought it for me for my 45th birthday, it is very special to me, it has an amethyst that is pink and diamonds running all over the amethyst like loops. It reminds me of my sister every time I look at my hand. Her birthstone is Amethyst, I am an April baby so mine is diamonds. I am very happy with the ring, but We still paid a lot. $1200.00. Now I know to take a to a friend who owns her own jewelry shop to have it checked before the warranty runs out. Thank you.

Bottom Line: No, I would not recommend this to a friend

About 3 years ago, I bought an Effy pave ruby ring. To match this, I also bought a ruby circle pendant from Macy's and matching ruby earrings while on a cruise last year from the Effy shop in Skagway, Alaska.

I took the ring to a local manufacturing jeweler in Perth and they valued it for 3 times what I paid for it. None of the small diamonds and rubies have fallen out of any of the items. And I was told by the jeweler that lead filling of stones was common practice.

I am very happy with my purchases and bought another pendant on board our recent Princess cruise. We were not questioned about our purchase by Customs so I am not sure what the other reviewer was talking about.

Bottom Line: Yes, I would recommend this to a friend

I gave myself a ring, pendant, and earings on an MSC cruise in October. I wear my ring every day and still look adoringly at it. It's the watercolor diamond and sapphire collection with 2 starfish.

Everyone in the Effy store on board the Armonia was great. I had more fun in the EFFY shop than anyplace else on the boat.

Granted, it has only been a month since I got my jewelry, but I still adore it.

Bottom Line: Yes, I would recommend this to a friend

I purchased some pieces on a cruise a few months back, I already own several Effy pieces that I’ve collected from previous cruises. I absolutely love them, they are so well made, and when I needed a piece resized a few years ago, the NY office was very helpful and had it resized free of charge for me.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

If you're on a cruise ship with this store on board that has daily events (I.E. Celebrity Reflection), it is just an in-person infomercial with "random" people in the crowd that apparently have bought while on board and all modeling different pieces.

The overall idea of collecting charms each day is great, but the brand itself feels expensive for the quality.

Bottom Line: No, I would not recommend this to a friend

I began buying Effy Jewelry while cruising approximately 6 years ago! My first piece was bought on a cruise ship. I fell in love with it then and continue to be very proud to wear that ring. On my next cruise, I found the matching bracelet at port and purchased it as well. Now every time we cruise I search the ship for Effy Jewelry or the ports for an Effy store. I would not consider buying Jewelry from a retailer that I am not familiar with, and am very comfortable with dealing with Effy. I just returned from a cruise on the Oasis yesterday with my 3 new pieces of jewelry from Effy. Admittedly, I am not sure about the quality of the diamonds in my new diamond ring, and I could worry about it, and question its quality, but it is gorgeous, and I love it, so I have chosen not to worry about its quality. I have also chosen to trust that I paid a fair price for it. If I didn’t, then it is my fault for not doing my research first.

I like the look of the pieces that resemble John Hardy, but at much more affordable prices.

I was disappointed that there was no Effy on Royal Caribbean’s Oasis. I was told they lost the contact.

Bottom Line: Yes, I would recommend this to a friend

About two weeks before going on a cruise this January my wedding set of 32 years had cracked. There was just nothing out there that I liked to replace it. We were on a cruise and Effy had an event, so I figured what the heck, might as well see what they got.

First of all, my salesman was amazing, his wife also works there and she was as amazing as well. They both spent over an hour with me going through different rings with their honest opinions, they weren't pushy or purposely tried to sell me the highest they could. I'm completely happy with our purchase, it's absolutely beautiful and they have an amazing warranty!

I would recommend 100%. I wish I could post a picture of it!

Bottom Line: Yes, I would recommend this to a friend

I own several pieces of lovely Effy Jewelry. No problems to date, save numerous compliments and great enjoyment in wearing these pieces.

Interesting to note that most of the aforementioned negative experiences arise from purchases made on cruises...FWIW...draw your own conclusions from my comment.

Bottom Line: Yes, I would recommend this to a friend

I purchased a gold and diamond starfish ring on an RC cruise ship and an aquamarine ring and necklace in Aruba. I wear the starfish ring every day and love it and get many compliments!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I have over 20 pieces at this point. The prices are correct and were lower than in-store for the pieces that were also sold outside the boat. Many similar ones at Macy's were lesser stones. I think maybe my pearls were the same as in-store but it still saved me sales tax so still not concerned. They are a fun brand.

All my jewelry was repaired when the one piece had a clasp get a bit loose. No problems or issues.

If you don’t like pressure in sales and will buy something you don’t want don’t play the charm bracelet collecting. Yes they are salespeople and they are good at what they do, the upgrade policy is real, so if you don’t like what you got they will help you. And if you don’t know what you're buying use your own digression. This part is mostly after reading the other reviews. If you are on your first cruise, ask questions and understand your purchase and if you're playing price club, it’s probably the best price but yes, there are many factors in jewelry. Anyone can buy a jeweler’s loop and learn to look at the pieces. 10 bucks on Amazon.

Sorry I can’t empathize with persons upset over $300 on a piece but on the ones I thought I had been overcharged on, mine had color sapphires not cheaper stones and that made a similar look but a big difference. The prices are online, so it’s difficult.

If you're on a boat and can’t spare the cash and can’t say no the boutique, it may be the wrong place for you, but if you have some spending funds and want to start a collection of fun pieces it’s a great place to spend the cruise.

I wear Effy every day. My ruby sea turtle is probably my favorite piece.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I purchased a diamond engagement ring on board the Emerald Princess New Year's Eve 12/31/2015 at the Effy shop as a surprise, and at midnight, I proposed to my fiance. She was totally surprised. The next day we pulled into St Thomas VI, and the manager on board gave me a personal note to give to the Effy manager at the pier, telling him to size the ring for us. Later that day we picked it up and everything was perfect. While we were there we purchased a matching diamond necklace We returned to ship and purchased matching diamond earrings at the Effy store. We recently had a minor problem and sent it to New York. Effy fixed it. Their service was impeccable! Thank you Effy!

Bottom Line: Yes, I would recommend this to a friend

I purchased a multi-stone ring I had admired from Macy’s last December, and was very dismayed to find that one of the side stones fell out. I called Effy and was delighted to hear from their customer service rep, Rosita, that Effy would replace the stone free of charge...Kudos to Effy for standing behind their product.

Bottom Line: Yes, I would recommend this to a friend

I never heard of Effy before I took a Carnival cruise. I bought a tanzanite diamond ring. I like it and will only wear it on special occasions. I don't know that much about the Effy company but will do further research on its reputation.

Bottom Line: Yes, I would recommend this to a friend

I knew nothing about this company and purchased a beautiful ring with black diamonds while cruising on "Oasis of the sea," Royal Caribbean.

I have had no issues with this ring and wear it every day, shower, swimming in the beach and general life activities (cooking, cleaning, etc.).

It’s nice to see after-sale support is still available if needed. Yet to identify how it will be experienced in Australia, however. I am still satisfied with my purchase.

Bottom Line: Yes, I would recommend this to a friend

I bought an Effy Panther ring and an Effy Panther pendant about a year ago and am extremely pleased with both. They both look dynamic in sunlight or bright light and have been admired by friends in the jewelry trade. Beautiful jewelry.

Bottom Line: Yes, I would recommend this to a friend

Just returned from a Caribbean cruise, on which I purchased the large Panther head ring. The quality of the ring, the show of the ring, and the service received at the Effy shop was and is amazing.

I love it and feel I paid a fantastic price for a fantastic piece as was reduced - only wish I had bought the matching necklace too.

Bottom Line: Yes, I would recommend this to a friend

Good luck getting it delivered. If you're allergic to your gift, you can't get a refund, they make you pick something else OVERPRICED. I feel guilty for hating them after my boyfriend was so sweet to want to get me something nice. We went through it for earrings, again for a ring, and today again for a necklace. I told him please never buy me anything from them again.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

I was elated to purchase my first ever tennis bracelet in my life at age 43. My price tag was $1100.00. I put it on at my son’s apartment. The next day it was laying on the floor. I go back to the store to get it put in "correctly". Two days later the entire class broke off. Return processed efficiently. Thought to myself, what if it would have fallen off in public?

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Buyer beware! If I could give zero stars I would. I paid over $5,000 for a ring I saw on a cruise. I purchased it straight from their main site. Within 30 days I lost a stone and I wore the ring maybe 4 times. I took it to my jeweler and was told it was horrible quality and the stones were thin and they would continue to fall out because of the craftsmanship. I’m sick to my stomach. I wish I would have read reviews before so spent my money. I emailed the company and they said I couldn’t get a refund because it was over 39 days! What, really? So I spend $5,000, wear my ring maybe 4 times within 45 days and they won’t stand behind their product!

I will never buy anything from this company ever again and if I can keep one person from buying from them then this review was totally worth my time. I will continue to spread the word about this company and their quality. I will also tell prospective customers on my next cruises to stay far far away from this company! Go to a reputable jewerly who stands behind their product. EFFY is not that company. Save your money! Beware of this company!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend