eSalon

eSalon

Overall Rating

1.8

24 Customer Reviews

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Summary

eSalon’s customized hair dye line claims to allow you to find the perfect shade with help from a professional colorist. Reviews vary on whether this brand distinguishes itself from other home dye companies, though the customization features may be overstated.

Pros

  • Lots of opportunities to give personal feedback on color and adjust it
  • You’ll receive more or less dye depending on your hair needs
  • Long-lasting color for many people

Cons

  • Dye formulas aren’t as personalized as the company implies
  • A wide variance in customer reviews
  • Formulas aren’t significantly different than drugstore brands

Customer Reviews

1.8 Stars out of 24 Reviews
5 Star:12% 4 Star:0% 3 Star:4% 2 Star:25% 1 Star:58%
17% Recommend This Company
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Posted on Jul 26, 2021

Changed for the worst

By Roxana R., South Carolina, Verified Reviewer

I’ve been using their product since 2012. Well, in 2020 I changed my formula and all of a sudden it wasn’t working. My grays weren’t covered. The half of my hair that got dyed would fade after a week. All of a sudden I have a crusty scalp and major hair loss. Nothing different in my life or products except changing my hair color shade with them. After googling I see I’m not the only one. So what the heck is going on with this company all of a sudden?

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Healthy hair color advertised

Accessories included to dye hair

Changed formula

Overpriced

Posted on Jan 11, 2023

Scammers

By Dinah Z., Sacramento, CA, Verified Reviewer

You’re supposed to be able to return an item and get a full refund. Then they claim they never received the item and you never get your money back. I have read dozens of reviews with people having the same issue. eSalon is a huge scam.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Scammers

Don’t give your credit card to them

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