Flaviar

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Flaviar

Overall Rating

4.3

549 Customer Reviews

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Summary

Flaviar offers a quarterly subscription program for rare and premium liquors from around the world and lets you sample a variety of flavors without committing to a full bottle. Overwhelmingly positive customer reviews indicate this subscription company really delivers.

Pros

  • Extensive selection
  • Occasionally offers better pricing for bottles than other suppliers
  • Excellent customer reviews
  • An easy subscription cancellation process

Cons

  • Relatively expensive for the amount of alcohol you receive
  • Some subscribers had shipping problems
  • Not available in many US states
  • You don’t have the option for complete customization with tasting boxes

Customer Reviews

4.3 Stars out of 549 Reviews
5 Star:77% 4 Star:4% 3 Star:0% 2 Star:2% 1 Star:14%
81% Recommend This Brand
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Posted on Jun 11, 2020

Fantastic customer service

By John R., Norwich, CT, Verified Reviewer

I had an issue with receiving my order due to vendor supply shortages. Although this was no fault of Flaviar's, Sabrina was professional and courteous. She went above and beyond to contact the vendor, kept me informed of the updated shipping dates, and ensured that my experience was top notch. This kind of customer service is the reason that I always recommend Flaviar to my friends.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Variety of products

Easy and efficient ordering process

No “cons” were specified in this review

Posted on Jun 12, 2020

Great customer service

By Sinethia S., McDonough, GA, Verified Reviewer

Flaviar is a great company! I’ve only been a member for a short time. I reported an issue with my order and someone reached out immediately to fix the problem.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ability to experience different brands

Customer Service

Speed of service

No “cons” were specified in this review

Posted on Jun 15, 2020

Tasty, Awesome

By Daniel S., Sacramento, CA, Verified Reviewer

I've never enjoyed tasting so many different kinds of whiskeys, whiskys, bourbons, ryes, and other spirits so much in my life. They have a great selection, and a great write-up on every libation they sell.

The tasting boxes are a real treat...always fun to compare...(oh, the "advent boxes" are amazing!) and...The bottle prices are competitive and they ship to your home for free!

Here during the quarantine, it's nice to have something adult to really enjoy.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Variety

Uniqueness

Selection

No “cons” were specified in this review

Posted on Jun 17, 2020

Great customer service

By Anne S., Denver, CO, Verified Reviewer

I ordered a subscription for my dad for Father’s Day. At the time of purchase, I didn’t realize they don’t ship to the state my dad lives in. It was a pretty expensive purchase so I panicked. Rest assured, I received a response from Laura issuing me a full refund.

I would definitely order again for someone in one of the participating states.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great customer service

Quality products

Unique gift idea

Does not ship everywhere in the US

Posted on Jun 18, 2020

Customer service

By Donald W., Alamogordo, NM, Verified Reviewer

I am glad that I joined Flaviar. And questions or problems I have, they quickly respond. I am glad that I am a member and will be for a long time.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 18, 2020

Credit confusion

By Kevin M., Falmouth, ME, Verified Reviewer

Upon joining for some reason I did not receive the promotional free tasting box. Somewhat apprehensive and concerned I reached out to customer service via email. I received a response in less than 1 business day and my credit was given with no issues. Fantastic, fast, friendly service with no fussing. Great experience! I’m even more excited to start my membership knowing that level of customer service is just an email away. Bravo and Cheers!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Flavor tasting options

Variety and choices

Educational info

Majority of bottle options are greater than quarterly credit allocation

Posted on Jun 19, 2020

Excellent experience and wonderful company

By Robert E., Puyallup, WA, Verified Reviewer

I have had nothing but positive experiences with Flaviar thus far. The main complaint I have heard is in regards to the overall cost, but keep in mind, in my experience, this membership is for those looking to branch out of drinking the same 3-5 spirits and explore. In addition to that, Flaviar has done a wonderful job providing continuous information and fun things to do on the website not to mention things like partnering with WhistlePig for a free at-home blending kit. I have contacted this company a few times via their email and have ALWAYS received a prompt, courteous response and they have always helped me out. I will be signing up for another year once my membership expires for sure.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Exploration

Fun

Cost can sometimes be slightly higher for individual bottles

Would like more options for selecting a quarterly bottle

Posted on Jun 24, 2020

Live in IL

By Mike S., Illinois, Verified Reviewer

My wife got me a half-year subscription for Father’s Day but we live in IL and can’t receive shipments, unfortunately. However, the customer service was extremely fast at getting back to me (on a Sunday) and had a full refund in the works the very next day. Great customer service!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

No “cons” were specified in this review

Posted on Jun 25, 2020

Easy exchange

By Jackie L., Omaha, NE, Verified Reviewer

I ordered a bottle as part of our regular quarterly selection. When it arrived, the seal was broken. I sent a quick note with a picture to the team at Flaviar. They responded quickly and were able to get another bottle shipped. Super easy to deal with, no hassle...best customer service ever. Nicely done Flaviar!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great customer service

Quality products

Easy to do business with

No “cons” were specified in this review

Posted on Jun 27, 2020

Great service but can be costly

By Dawid B., Hampshire, United Kingdom, Verified Reviewer

Overall Flaviar is a great experience, with generous tasting boxes, which you're able to choose from and a good selection of spirits. Unfortunately £70 odd is a bit much for me, but I can see that the value is there. If you enjoy tasting new spirits but don't want to spend money on full-size bottles, this is a service for you.

Additionally, I'd like to praise Elizabeth for the amazing service received. I logged a ticket with them, then canceled my request but she was quick on the ball, understanding and courteous, was a pleasure dealing with her - give her a raise?

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Design

Support

Selection of spirits/tasting boxes

Membership price

Posted on Jul 8, 2020

Damaged Welcome Box

By Brett W., Fort Wayne, IN, Verified Reviewer

My first box came ripped and missing tasters. I immediately emailed Flaviar with a picture of my box and what product I did receive. I got an email within the hour thanking me for the information and picture and letting me know they will be sending a replacement.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick response

Great packaging

Friendly customer reps

No “cons” were specified in this review

Showing 397-407 of 549

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