Focallure Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Focallure

Overall Rating

3.0

603 Customer Reviews

Summary

Focallure offers cosmetics, including mineral makeup, eyeshadow palettes, eyeliners, and skincare. Learn what customers are saying so far.

Write a Review

Customer Reviews

3.0 Stars out of 603 Reviews
5 Star:34% 4 Star:16% 3 Star:4% 2 Star:4% 1 Star:39%
53% Recommend This Company
Start your review of Focallure:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Jul 16, 2019

Awesome Babe Box

By Anthonette V., Northern Mariana Islands, Verified Reviewer

It's awesome how you get the first one for free. But I hate how if you cancel your subscription before your first month they charge you for the "free" box. They should've made a trial or make the disclaimer bigger. Other than that, I can't wait to receive my first box! I like how the items are all full size and animal cruelty-free.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 23, 2019

BabeBox

By Alyssa M., North Hollywood, CA, Verified Reviewer

From finding them on Instagram to deciding to go with Focallure for my monthly subscription needs was pretty easy. They offer affordability and one of the biggest things to me is product quality. And it seems like they really go out of their way to ensure the best products! I love my little surprises each month.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 7, 2019

I received something that wasn't labeled

By Terrie M., Kansas City, KS, Verified Reviewer

Ok, in my free box I received something that wasn't labeled. It was in a thing that had bristles at one end and you twist the bottom and product comes out on the bristles. Well, this black stuff came out and it smelled like burnt rubber! Stunk so bad! I text them but the person couldn't help me or tell me what it was. I still have it and I would love to know what it is! It was a he and he said something about a discount and he really didn't seem too interested. But if they read this I would love one of there peeps to get a hold of me, it was one of the things in my free box. If no one gets a hold of me I wouldn't recommend it to anyone. This thing could be toxic or something, I wouldn't use it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 13, 2019

BabeBox Subscription

By Devan G., Verified Reviewer

I really like the eyeshadows and mascara that came in my box. I just wish there was some sort of beauty profile or box customization options for this subscription. It says that your box will be full of items curated especially for you, however, there was never a beauty profile or quiz so while they were quality items and my box would definitely be valued at far greater than what I paid for it, the other three items that came in it were not a match for me. One of them was a makeup brush I'm guessing, lol. It was very high end and I'm sure an experienced beauty enthusiast would've been thrilled for it but unfortunately, I haven't the slightest idea what to use it for since I've never seen anything like it. The second item, while I am a fan of skincare and I do love a good mask, I honestly am not a fan of sheet masks but my mother really enjoyed this one. The third was a Focallure lip crayon, I would definitely use this one but I received a shade that is not a good color for me (again my mother was happy to take it, lol). The fourth and fifth items I am very pleased with, Focallure volumizing mascara and a Focallure eyeshadow palette. My first box seemed to be a mix of things I'll use and things I'll regift. Considering BabeBox is a new subscription service and the total quality/value of my box, I'll definitely stick around at least one more month to see what comes next.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 26, 2019

Great products

By Tasha Y., DeKalb, IL, Verified Reviewer

The free BabeBox shipped so quickly, was packed beautifully and had awesome products! I love that everything in the box is ethical products and are also things I've never tried with a mix of products I know and love. I am highly considering making them my only makeup subscription box.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 27, 2019

Needs some improvements but overall very satisfied!

By Jesse D., Waynesboro, PA, Verified Reviewer

The things I received in my box were actually pretty great. I’m not sure they are as great as some subscription boxes for the prices but I was very pleased and didn’t receive anything from the Focallure brand.

My major negative that I have with this box is I never once found where it said the free trial was connected to a regular price box. If this were transparent or maybe advertised as a "buy one get one box free" I would have really appreciated it. Their customer service takes a couple of days to reply but did help come to an agreement for a discount for the second box.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 9, 2019

100% makeup

By Nate R., Florida, Verified Reviewer

This is one of a very few subscription boxes that you get a hundred percent makeup. These days most are very hair and skin heavy and it's nice to receive a beauty box that is 100% makeup, when you sign up for makeup subscription boxes you expect makeup, but most fill it with samples, but not BabeBox.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 20, 2019

So far...everything is going "fantabulously!"

By Melissa S., Oregon, Verified Reviewer

So far, everything seems to be going really well! All of the Focallure products I've seen look very lovely and there are sooooo many eyeshadow pallets I want to try! I actually signed up for the free first BabeBox and I'm currently waiting for it and super excited. Hopefully, I get one of those eyeshadow pallets I'm wanting! Customer service seems fair so far, I commented on an Instagram post and someone from Focallure actually responded quite rapidly and resolved my issue just like that! So overall...it's going pretty good so far! Yay!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 16, 2019

BabeBox

By Tiffany E., Missouri, Verified Reviewer

Overall, BabeBox is a good beauty subscription box. It has a decent variety of products, and great communication from the staff. I would for sure recommend it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 17, 2019

BabeBox!

By Amanda G., Wills Point, TX, Verified Reviewer

Thank you so much for this BabeBox! I love makeup and these products are awwwesommme! The customer service is great and the shipping was faster than I'm used to with other subscriptions! I can't wait for the next one!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 23, 2019

Not too bad

By Jasmine H., Sioux City, IA, Verified Reviewer

I love the packaging of the Babe Box I received first of all. The only product I have tried so far is the lipstick which I’m not super impressed with it honestly. But the products are different than most boxes you get where they tend to be the same. It’s cute and priced really well for getting full-sized products!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 27, 2019

So far so good

By Wardah T., Syosset, NY, Verified Reviewer

I liked the products in the box I received. I’m still deciding if I will be continuing the subscription. So far the items are of use, hopefully they don't disappoint in the next one.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 23, 2020

Absolutely satisfied

By Tracy L., Ontario, Canada, Verified Reviewer

Absolutely satisfied! Very good quality. Very good price. Large selection, on trend in fashions, colors, and palettes. Was quite surprised at the quality of the cosmetics versus the price. My go-to line of products for sure. Would recommend anyone give them a try.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 11, 2020

Good quality

By Marrisa L., Ingleside, Ontario, Canada, Verified Reviewer

There were lots of good quality products. Lots of different products I had never heard of from good brands. Shipping took longer than expected but well worth the wait. Products actually work well, and are worth buying a second time around.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 6, 2020

BabeBox Lite Subscription

By Barbara M L., Canada, Verified Reviewer

Thank you BabeBox for the amazing customer service in offering me a lite box with reduced monthly subscription fee. I love BabeBox but it was a bit too pricey for me after factoring in the US exchange rate and shipping cost as I live in Canada. I get the best of both worlds now. I still get to enjoy a few products at a reasonable monthly subscription fee that I otherwise wouldn't have without the help of BabeBox. With Covid and its financial tool, a nice little box of joy is nice once month. We can all use a little pick me up during this time.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

It's fun

Great useful products

Larger sizes than most boxes

US exchange and shipping fees

Not being able to pick some products

Not enough low price purchase add-ons like other boxes

Helpful Review? 4 People Have Voted

Posted on Mar 9, 2021

BabeBox subscription

By Tabitha N., The Woodlands, TX, Verified Reviewer

Timeliness was a little slow. Quality products that coordinate. Customer service was very responsive. Wish they asked questions about complexion, hair, and eye color to color match or provide shades that are flattering.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service was responsive

Products coordinate

Quality of products

Timelines

Missing item

Helpful Review? 4 People Have Voted

Posted on May 3, 2017

Worth the money

By Avia Ahron, Jacksonville, FL, Verified Reviewer

Will definitely say that the makeup worth the money. Arrived in 2 days. I will also say that the website published the Lifty Bra for sale but I cannot afford it, please send me a coupon to purchase and try it

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 18, 2018

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on Jul 25, 2017

I absolutely loved the products!

By Kunal Arora, India, Verified Reviewer

I ordered lipsticks and lip liners for my cousin and they were amazing. The texture was very smooth and creamy. I got my package delivered to India in 17 days and in between the support team made sure I am getting updated on each and every point. Definitely recommended.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Oct 2, 2017

Thank you Kunal. You are so grateful.

Helpful Review? 1 Person Has Voted

Posted on Feb 15, 2018

Love the concealer

By Daniel zini, Israel, Verified Reviewer

Great buy! Goes on smooth. It can be a bit thick. I suggest blending it in with a wet makeup sponge. The gold color is too gold for my skin tone, but I was able to give it to a friend. I would definitely recommend this to other. I like how easy it is to apply. I wear 3 of the 4 colors. Good for the price.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Feb 17, 2018

Dear customer,

Thank you so much for your feedback. This is very important for us. We would be happy to see you again. Have a great day!

Helpful Review? 2 People Have Voted

Posted on Mar 26, 2018

Try a different vendor

By Julia D., Arizona, Verified Reviewer

I ordered Focallure items from a different website than the one listed here and did not experience the same issues. I really like the products. One of the items took longer, but that was indicated in the product listing, so I was not too worried about it. Now I am curious and wonder if there are different distributors or resellers for this line. When I asked about the item that took longer (liquid concealer), I was told that it was shipped from outside of the US and my other products were shipped from the US. They were completely transparent about the origin and did not indicate in any way that is was 100% US-based.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Apr 12, 2018

Hi Julia,

Thank you for your review. We are happy to hear that and help. Have a nice day!

Helpful Review? 4 People Have Voted

Posted on Apr 1, 2018

Slow shipping but would recommend buying here

By Tristan Mills, Israel, Verified Reviewer

I’ve made an order a month ago, it took the products about 12 days to arrive, not slow and not fast. Product quality was extraordinary in conjunction with their price. The waterproof lipstick work as advertised, they do stay on for 24 hours and that’s great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Apr 12, 2018

Hi Tristan,

Thank you for your review. You can find the best offers in your email inbox. Have a nice day!

Helpful Review? 3 People Have Voted

Posted on Apr 2, 2018

Love it!

By Alice, Italy, Verified Reviewer

I bought lots of Focallure Matte Lipsticks and I totally fell in love with them.

I bought them on a secondary website/app, and the shipping was totally unexpected: only one week!

Even the support service was great, and I suggested this shop to anyone asked me. I'm going to continue buying from this shop and totally only Focallure products!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Apr 12, 2018

Hello Alice,

Thank you for your review. We are happy to hear that and help. Have a nice day!

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Awesome!

By Claresse Roceta, San Francisco, CA, Verified Reviewer

Fast shipping and you can keep track of your own package. They send you confirmations and notification about your package, which I love the most. 24/7 chat that answers your concern any time any day, you create an account or no, which is amazing. Great service hands down! The product is awesome and of course as advertised. Oh, and I love how you get a coupon for your next purchase; can’t wait to use it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Claresse,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 14, 2018

I like the lipsticks

By Ron Levy, United States, Verified Reviewer

I purchased from shopfocallure.com. Very good, long-lasting. I had it on my hand for over 20 minutes washed my hand twice, and the color is still there.

I was waiting for a long time for them, but the guys offered me a discount for this inconvenience. In all, the support team is friendly in the company.

Thank you for good service.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 16, 2018

Dear customer, thank you for your review. We are happy to see you with us.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Best lip gloss ever!

By Jamie Smith, Hebron, IN, Verified Reviewer

I am obsessed with lipstick/lip gloss. This is my first purchase, and I absolutely love it. It wears for hours before you have to reapply. I think my favorite so far is Rose Quartz. I definitely will be trying others!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Jamie,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 14, 2018

Excellent customer service

By Sophia Jacob, Israel, Verified Reviewer

So I ordered from shopfocallure.com and somehow I made the same order twice. I spoke with the live chat agent regarding my issue. They advised me on how to return one of the orders. I got an email and printed the return label, brought my order to a FedEx pick up location, and within a few days my credit card was credited. I really enjoy shopping online, as no one is looking over my shoulder! Excellent experience.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 16, 2018

Dear customer, thank you for your review. We are happy to see you with us.

Helpful Review? 1 Person Has Voted

Posted on May 14, 2018

My wife loved the products!

By Onin Lim, Glendale, CA, Verified Reviewer

At first, I was hesitant in giving my wife new things, especially beauty products. But when I gave her the set of lipstick from Focallure, it made me the husband of the year! Cheap but quality products! I would definitely recommend this to my guy friends to buy for their wives as well! Thanks Focallure!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 16, 2018

Dear customer, thank you for your review. We are happy to see you with us.

Helpful Review? 1 Person Has Voted
Showing 379-405 of 603

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.