Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Sep 3, 2018

Debt relief

By Louis J., Fulton, NY, Verified Reviewer

I just signed up with Freedom Debt Relief, and I am expecting that the relationship will be a great one. So far with the agent that I have been associated with, the experience has been better than I expected. I call the agent and I get all my questions answered without the usual runaround, and my agent makes me comfortable with the process.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Louis,

We love your honest feedback. We are so happy to demonstrate outstanding customer service to all of our clients and it is amazing to hear we have shown this to you thus far. We will continue to answer all of your questions or concerns in detail and we are so excited to see you graduate debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 3, 2018

Initial response to Freedom Debt Relief

By Richard M., Pittsburgh, PA, Verified Reviewer

We are in the initial stages of working with Freedom Debt Relief and there have only been brief communications by telephone. Most of the communications have been by email. I am glad to see that Freedom Debt Relief is keeping in touch and continually providing moral support for the program because, for me, this is a very nerve-racking procedure to be going through. I hope that through their continued help, monitoring, and support, we will have a very positive outcome in the program. Through the initial steps including the welcome call the program was spelled out very clearly, and I hope all future communications will be equally as clear.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Richard,

We appreciate your honesty and love your review. Congratulations on starting your journey to become debt free! We have your back throughout your journey to becoming debt free, and we are so proud of you so far. We will continue to communicate with you in regards to any change made on your account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 3, 2018

This program has allowed me to save with a smaller monthly amount.

By Marcella M., California, Verified Reviewer

This was the smartest program I found. All the people I have spoken to are all very professional and nice. I really do not have any more information, I am happy I found Freedom Debt Relief, and I will tell my friends about this wonderful company and the great service. Thanking you in advance.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Marcella,

Thank you for your feedback. You absolutely chose the best decision to become debt free and we are so glad to have you enrolled. We would love to see you recommend our program to all of your family and friends. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 5, 2018

Excellent service

By Susan W., Del Rio, TN, Verified Reviewer

I have never received such relief as I have by saying yes to FDR. Just do exactly what they tell you and you will receive a piece of mind that you may not have felt in a long time. Excellent service. Employees who go above and beyond to make sure that you understand each step. They make themselves available day or night. You won't regret having Freedom Debt Relief handle your financial problems.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Susan,

We love your positive response. We are so glad to relieve you of that stress and to take that weight off of your shoulders. We are here for you! We are so happy to hear about your positive experience with Freedom Debt Relief and success is coming soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 6, 2018

Feeling relief that I am getting help

By Sarah B., Albion, NY, Verified Reviewer

I feel a little more relief now that I know that I am getting help from Freedom Debt Relief. I am hoping to get back on track after working with this company. The agents that I talked with were very helpful and answered all of my questions and made me feel at ease. I would recommend this company to all of my friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Sarah,

We love your positive feedback. We are so proud to take that weight off of your shoulders and to become debt free. You are definitely going to be back on track and that is coming soon. We would absolutely love to see you recommend our program to all of your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 6, 2018

Just a thought

By Gary O., Vandalia, MO, Verified Reviewer

The person I talked with to start my experience was very helpful and answered a lot of questions I had and helped a lot. And they helped me understand everything I needed to understand on how much I would be paying if I paid the whole debt and what I would be saving going through them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Gary,

Thank you for your response. We are so happy to hear your experience with Freedom Debt Relief has been outstanding from the beginning. We will try our best to save you as much as possible! Financial freedom is coming soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 6, 2018

Mr. Nichols

By Ken L., Lincoln, CA, Verified Reviewer

He does an awesome job of explaining everything. They told me not to make payments, set up the account and dashboard, and then I'll be out of debt in 4 years. He gives good customer service, and if he doesn't own the answer then he transfers me to somebody that does that.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Ken,

Thank you for your feedback. We are so glad Mr. Nichols was able to further assist you and explained how our program works. We are very excited to see you become debt free soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 6, 2018

Great experience

By Jessicia H., Morrilton, AR, Verified Reviewer

I was already enrolled in a debt relief program and paying an outrageous amount weekly. I contacted Freedom Debt Relief to see if my payments could be any cheaper, and they were! I was so relieved because I was really struggling to make the payments with the other company.

It was an easy transition and easy decision to change companies! I’m so happy with my decision to call and see what my options were. Greatly thankful for this program.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Jessica,

We are so glad to see your response. We are so glad to hear you chose to work with Freedom Debt Relief and we were able to reduce your previous payments. Congratulations on starting your journey with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 6, 2018

I could cry!

By Marion P., Brasher Falls, NY, Verified Reviewer

I was so overwhelmed and Tom helped me to get free of my debt. I could have just cried I was so grateful for the help and guidance. I will forever be thankful, and will not put myself in that position again. Please be frugal and watch what you spend. It isn't hard to get yourself in a position where your finances are out of control, and you're barely getting by. Thank you, Freedom Debt, you saved me from hopelessness and despair. In a couple of years or so, I should be debt free!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Marion,

We appreciate your positive response. We are so happy to hear Tom was able to further assist you in enrolling in Freedom Debt Relief. Congratulations on starting your path to become debt free. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 7, 2018

Very helpful

By Karen C., Pottsville, PA, Verified Reviewer

Everyone was so helpful and did not make you feel like a failure for asking for help. I felt like the weight of the world was removed from my shoulders after signing up with them. They talked me through every step and even helped me with my banking.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Karen,

Thank you for your positive review. We will never make you feel uncomfortable or wrong in asking for financial freedom. We are here for you throughout your journey to become debt free, and we are glad to take that weight off of your shoulders. Success is coming soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 8, 2018

Sweet relief!

By Jana M., Murfreesboro, TN, Verified Reviewer

After my divorce, my medical bills and the rest of my debt became entirely my responsibility. I did everything I could to pay off my debt on my own, including taking out personal loans. I always made payments on time but never saw my balance decrease. I reached out to Freedom Debt Relief to see if their program would be right for me and help me reach my goal of owning a house in the next four years. After my conversation with Shane (he answered every question I had in detail) I knew Freedom Debt Relief was the right program for me. The fact that Shane’s personal goal is to have me out of debt in 24-36 months showed me that we were on the same page. I can finally breathe again and my financial future is bright thanks to Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Jana,

Thank you for your positive review. We are so proud of you choosing Freedom Debt Relief so we can take control of all your accounts and resolve your debt. We hope to see great success through your graduation and wish you the best, in regards to owning your own house. That is amazing! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 9, 2018

Excellent program

By Jane M., Verified Reviewer

I joined the Freedom Debt Relief program after finding myself in a financial situation that would have taken me years to get out of.

After talking with my counselor Christa, I felt like a ton was lifted off my back. I would recommend this program to anyone considering taking a step toward financial freedom.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Jane,

We appreciate your honest feedback. We are so glad to hear Christa has aided in enrolling you into Freedom Debt Relief and now some of that stress has been lifted off your back! We will assist with all of your accounts and have you debt free soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 9, 2018

FDR

By Mark v., Sedona, AZ, Verified Reviewer

Francis was very helpful, as have been all customer support personnel. The packages have been very understandable. I particularly care for the way they handle a very delicate and embarrassing situation, like debt relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Mark,

We love your amazing feedback. Hearing Francis was able to assist you with any questions or concerns you have had is wonderful. You do not need to feel embarrassed or delicate with your situation because we have your back throughout your journey to financial freedom. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 11, 2018

New client

By Patricia M., Missouri, Verified Reviewer

Freedom Debt representative Ana was amazing to work with. She gave us a full understanding of how the program works and answered all our questions. We feel this was an excellent decision for our situation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Patricia,

This is so outstanding to hear! We love to see your feedback and especially to hear Ana demonstrated excellent customer service. You definitely chose the best option to relieve you of your debt and we will show you this! Success is coming soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 11, 2018

Freedom Debt Relief

By Yolanda P., Artesia, NM, Verified Reviewer

So far so good. I've not had any issues. And my representative was very knowledgeable in all that pertained to me. I am definitely recommending them to all who need you. As a matter of fact, my daughter was wanting to talk to them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Yolanda,

We appreciate your positive review. Our representatives are extremely knowledgeable in debt settlement and your program with Freedom Debt Relief. We would love to see you recommend our program to your family and friends. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 11, 2018

Review of Freedom Finance

By Travis L., Kansas City, MO, Verified Reviewer

They answered all my questions, gave me details of everything happening, and I am happy with my experience and would recommend them. They showed me a different way to pay off my bills instead of borrowing the money to pay them and still be in debt. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Travis,

We love to see your positive review. We strive for outstanding customer service and you deserve it as well! We would love to see you recommend our program to all of your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 12, 2018

Great experience

By Carol D., Lincoln, NE, Verified Reviewer

I have just started the program. My initial call from Freedom Debt Relief was from a well-spoken representative who spoke of the program with assurance and knowledge. He thoroughly explained about how it works and the history of the company putting me at ease. He gave me a time-frame of 2 to 3 months to start seeing the results. Imagine my surprise when less than two weeks later I received my first settlement to approve. This attention to my rather difficult situation gives me confidence that I picked the best company to help me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 12, 2018

Hello Carol,

Thank you very much for your positive response and feedback. We love to hear that Freedom Debt Relief has been an amazing experience from the time you enrolled! We are so happy you have received clear and detailed explanations of how our program works and we are very proud to have you enrolled with us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 16, 2018

Great experience

By Elsa G., San Pedro, CA, Verified Reviewer

I was unsure about doing a debt consolidation but was drowning in debt and was unable to sleep. Once I made the call to Freedom, a huge load was lifted off my shoulders, and I feel I can breathe again. The people here make you feel welcome and listen to everything you say. Huge relief. I have already referred a few people and hope they do call because now I feel like I have my life back. Thank you, Freedom Debt, for making this so easy.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 19, 2018

Hello Elsa,

Thank you very much for your positive response. We are so happy you chose to enroll in Freedom Debt Relief because are absolutely the best debt resolution program. We are here for you throughout your graduation and becoming debt free. We are here to take that stress off your shoulders. Success is coming your way soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 16, 2018

Best decision ever.

By Robert W., North Carolina, Verified Reviewer

Choosing Fredom Debt Relief is probably the best decision I have ever made. Everyone I have talked with is very friendly and will do whatever it takes to assist you. I feel that my situation will be solved and my finances will improve.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 19, 2018

Hello Robert,

Thank you for your positive response. We are so proud to have you enrolled in Freedom Debt Relief because we are here for you, and we are extremely excited to see you become financially free. We have your back throughout this, and we are confident you will succeed in this as well. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 17, 2018

Doubts. And fear.

By Sandra W., Houston, TX, Verified Reviewer

Sitting at work one day and I was wondering how I could consolidate some of my credit cards, so I started to get familiar with the program. After doing some research, I decided to contact a counselor, who walked me through the program with ease and relief. I can breathe again. Thanks so much for helping me with my situation and being debt free. Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 19, 2018

Hello Sandra,

We appreciate your amazing feedback. This is great to hear because we want to reduce your debt and take that stress away. We have your back through your financial journey, and we will be very proud to see you graduate debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Sep 17, 2018

Debt relief

By Flora S., St Charles, MO, Verified Reviewer

I just joined the program and just made my first payment, so far I am satisfied with everything going on. I am excited to experience what is going to happen with my credit in the future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 19, 2018

Yay Flora! This is awesome to hear. We want to congratulate you on starting your journey to become debt free, and we are very proud of you making your first payment. Keep up the great work. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 18, 2018

My review went perfect and Reagan was very knowledgeable and great to work with

By James C., Pearland, TX, Verified Reviewer

I can't express the feeling of relief after speaking with Reagan, very great at what she does and would definitely refer her to anyone in need of their services. I would give my experience with this company 5 stars for the professionalism I experienced.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 19, 2018

Good afternoon James,

We love to see your positive feedback. We are very happy to hear Reagan demonstrated outstanding customer service in the enrollment process, and we are so happy to see you enrolled in Freedom Debt Relief. We would greatly appreciate if you recommend our program to all your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 21, 2018

Quick and reassuring

By Juli-Ann R., Chesterton, IN, Verified Reviewer

I went online and clicked on a debt relief link. I wasn't having a hard time paying my bills, but all my money was going towards paying bills. An agent called within minutes. He explained my options and which one fit my situation best. I still wasn't sure this was the route I wanted to go. It was a scary thought, and I felt irresponsible. I researched Freedom Debt Relief and they were rated among the best.

A few months later I decided it was a smart decision and I wasn't alone in making that decision. I contacted the original agent to start the process. I contacted the original agent because he made me feel at ease about my decision, was not pushy, and talked to me like a real person. I was approved and enrolled within an hour. I couldn't be more happy with my decision.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2018

Hello Juli- Ann,

Thank you very much for your positive review. We are so proud of you enrolling in Freedom Debt Relief and we are excited to start negotiating and working on your accounts. We are here for you at Freedom Debt Relief and we have your back throughout your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 21, 2018

BIG help

By Marlene F., Springfield, PA, Verified Reviewer

I have just started the program, and can't give an honest review. However, Jeff Nichols has been helpful, gracious, understanding and kind. I would say that his influence was the reason I joined.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2018

Good morning Marlene,

Thank you for your positive response. We are so glad you chose Freedom Debt Relief and we are happy to hear Jeff has demonstrated outstanding customer service because you deserve the best! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 22, 2018

I'm a new customer

By John S., Florida, Verified Reviewer

I am a new customer. I haven't started the program yet, so I don't have an actual review to submit. However, the customer service and set up process was very easy, and the staff was well informed and fast. I feel things will go well on this program, but we will see for sure shortly. Thank you.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2018

Hello John,

We appreciate your honest feedback! We are very proud to see you enroll in Freedom Debt Relief and to hear you had a wonderful enrollment process. We want to make sure our clients can easily enroll into our program and know all of the details on how to become debt free. We are excited to see you succeed and graduate! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 22, 2018

So far so good

By Maraina O., Madison, WI, Verified Reviewer

Well, the whole not making payments sends my anxiety shooting through the roof, but I came to a point where I wouldn't be able to feed my family if I continued to put debt before everything else. They helped with the step by step process. It has only been the first month, and I'm pretty good on making my payments, especially when it goes down from four payments to one, so time will tell. I'll update my review or review again after about a year.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2018

Hello Maraina,

Thank you very much for your positive review. Congratulations on starting your journey to become debt free and we are here for you every step of the way. Keep up the great work and we are looking forward to seeing your success in the future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 24, 2018

Breathing room again

By Allen B., Coolidge, AZ, Verified Reviewer

We started running into difficulties in Washington, rent was soon going up yet again, and winters were beginning to be too hard on us. My wife had a family emergency and had to come to Arizona for six weeks to care for her Mom and during that time we thought it best to return to Arizona permanently, so we would be handy for her Mom, and I would be closer to my son. The move about killed us financially, we had to max out the credit cards, and our electric bill down here was almost $400 a month...a far cry from the less than $90 we were paying up north. We thought our only option was bankruptcy, but Freedom is saving us from that though, and it wouldn't be as damaging to our credit rating.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2018

Hello Allen,

We appreciate your honest review and love your feedback. We are so proud to hear you chose Freedom Debt Relief as your debt resolution option because we are definitely the best company to provide outstanding results. We are here for you at Freedom Debt Relief and we are very excited to see you graduate debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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